# knownwell — Comprehensive, empathetic care > Patient portal for managing healthcare, appointments, records, and communication. (iPhone/iPad app by Knownwell.) - Source: https://appshunter.io/ios/app/knownwell/id6477824383 (this page in markdown: same URL + `.md`) - Developer: [Knownwell](https://appshunter.io/developer/1730712268) - Category: Medical, Health & Fitness - Price: Free - Rating: 4.10/5 from 28 App Store ratings · 5 written reviews indexed - Age rating: 17+ - Requires: iOS 15.0 · 63 MB - Languages: American English - Released: 2025-04-28 - Data updated: 2026-08-21 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/knownwell/id6477824383/reviews.md ## What is knownwell? Take control of your health with the knownwell app, designed exclusively for knownwell patients. The knownwell app provides a seamless, secure connection to your healthcare, right at your fingertips. From managing visits to accessing your health records, we make staying on top of your care effortless and convenient. Key Features: • Effortless Visit Management: See and act on your upcoming, past, and recommended visits, including seamlessly joining virtual visits with a knownwell clinician. • Secure Messaging: Communicate with your care team securely and get the answers you need. • Health Records, Simplified: View and share your lab results, visit summaries, and other medical documents. • Prescription Refills: Request renewals for your medications quickly and easily. At knownwell, we believe in comprehensive, empathetic healthcare—at any size. Download the app today and experience healthcare designed around you. ## Key features - Visit management - Virtual visit joining - Secure messaging - Health record access - Prescription refill requests ## Recent user reviews (5 of 5) All indexed reviews: https://appshunter.io/ios/app/knownwell/id6477824383/reviews.md ### 1/5 — Do not recommend *2026-06-26* I was switched over from Accomplish Health, where I was paying nothing for my appointment, literally the day before my appointment with no warning. They assured me I would pay nothing for my appointment, yet I had to pay a $170 charge for it. The doctor never even replied to my message when I asked about this. non-transparent, and unhelpful. WW, trillium, GoodRx and even Ro are cheaper than that charge. Avoid, avoid, avoid. ### 1/5 — If you can’t login, app is useless and “support” doesn’t go to support *2026-06-22* Both the app and the portal on laptop have same issue. I had made an account. I go back to log in and says login or pwd are wrong. I go to reset password and am told there is no account vi go to create (REcreate) account and says there is already an account w that email so please reset password - and around and around again with no way out. No help or support contact listed. Will change one star review when this is resolved (I am not the only one with this issue) ### 1/5 — App Constantly Down *2026-06-09* App has only worked for me once which was to book my first appointment. It hasn’t worked for two days and neither has their website. ### 1/5 — App crashes constantly - unable to reschedule appointments *2026-03-16* Get an “Uh oh” error message every time trying to reschedule any appointment. ### 5/5 — User friendly *2026-01-23* Easy to navigate, helpful for communication with my care team and scheduling ## Frequently asked questions about knownwell ### Does knownwell have ads? Yes, knownwell contains advertisements. This allows the app to remain free for users to download and utilize. ### What is the age rating for knownwell? knownwell has an age rating of 17+. This indicates that the content may be suitable for mature teenagers and adults. ### How often is knownwell updated? The latest version of knownwell is 1.9.0, and it was last updated on March 26, 2026. Updates typically bring new features and improvements. ### What devices support knownwell? knownwell is supported on iPhone, iPad, and iPod devices. This ensures accessibility across various Apple mobile platforms. ### What is the user rating for knownwell? knownwell has a rating of 4.4 stars based on 23 ratings. This suggests a generally positive user experience among its patients. ### Can I join virtual visits through knownwell? Yes, knownwell allows you to seamlessly join virtual visits with a knownwell clinician directly through the app. ### How can I communicate with my care team using knownwell? You can communicate securely with your care team through the secure messaging feature within the knownwell app to get answers to your questions. ### Is knownwell available for free? Yes, knownwell is available for free. Users can download and use the app without any upfront cost. ## Version history (last 5 releases) ### 1.16.0 — 2026-08-13 - Update to messaging to help get your needs where they need to go - New attachment categories and routing - Patients can schedule across local clinics - Patients can now message to request a refill for medications that were ordered with zero refills ### 1.15.0 — 2026-08-06 - App registration got faster: Athena portal status updates instantly! - Clearer message types + refreshed Medical Questions copy. - Additional bug fixes for a better overall experience. ### 1.14.1 — 2026-06-17 Bug fixes and performance improvements ### 1.14.0 — 2026-06-03 New features available anytime in the Account section - Patients can update key demographic and preferred pharmacy information - View and update your insurance details - Add or remove your profile photo ### 1.13.1 — 2026-05-23 Your new scheduling experience is now available! Choose your visit type, pick a clinician, and view available visits — all in the app. These updates can be found in both the Recommended Visit tab and 'Schedule your next visit' flows. ## Apps similar to knownwell | App | Rating | Price | Category | | --- | --- | --- | --- | | [Harvard Pilgrim MyConnect](https://appshunter.io/ios/app/harvard-pilgrim-myconnect/id1526468112) | 4.7 (270) | Free | Medical | | [MyBILH Pharmacy](https://appshunter.io/ios/app/mybilh-pharmacy/id6479995166) | 4.4 (7) | Free | Medical | | [Harvard Pilgrim](https://appshunter.io/ios/app/harvard-pilgrim/id804851318) | 1.5 (158) | Free | Medical | | [9amHealth: Whole-body care](https://appshunter.io/ios/app/9amhealth-whole-body-care/id6443864010) | 2.3 (30) | Free | Medical | | [myTuftsMed](https://appshunter.io/ios/app/mytuftsmed/id1583927932) | 2.7 (135) | Free | Medical | | [MyBILH](https://appshunter.io/ios/app/mybilh/id6473653155) | 4.3 (881) | Free | Medical | ## Related topics [knownwell](https://appshunter.io/ios/topics/knownwell) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*