# Knoxville News — user reviews > 140 indexed App Store user reviews of Knoxville News by Gannett, rated 4.40/5 from 2,210 ratings. - Source: https://appshunter.io/ios/app/knoxville-news/id1119330563/reviews - App overview in markdown: https://appshunter.io/ios/app/knoxville-news/id1119330563.md - Rating breakdown: 5★ 1,465 · 4★ 444 · 3★ 142 · 2★ 47 · 1★ 112 ## What do users think of Knoxville News? Overall sentiment: neutral **Pros** - 📰 Timely news coverage - 📱 Convenient mobile access - 🏈 Great coverage of UT sports - 📚 Comprehensive local news - 🔍 Unbiased reporting **Cons** - 🐛 Frequent app crashes and bugs - 🔍 Editing issues in articles - 💸 Too many intrusive ads - 🤖 Poor customer support - 🔄 Navigation issues and poor user experience **Commonly reported bugs** - App freezes and crashes frequently - Subscription content not accessible - Inability to delete cookies - Constant login issues - Orientation locked to portrait mode **Most requested features** - Bring back original newspaper format - Add dark mode option - Improve app stability and performance - Reduce ads for paid subscribers - Provide better local coverage beyond Knoxville ## Newest reviews (14 of 140) ### 2/5 — Knox News *2026-03-20, version 8.9.0* TOO LIBERAL!!!! Does not reflect how this area feels!!! ### 2/5 — Am I subscribed or not? *2026-02-04, version 8.6.0* I tried to sign in this morning. Had to reset my password, then found out my subscription had lapsed. Updated my subscription and identified my priority topics—still problems with my password but finally solved that. Invited to download the app and did— entered my password yet again. Now I’m in the app and it keeps popping up asking me if I want to subscribe. What does it take exactly to read your newspaper. I wanted to read an article, not start an epic journey. ### 2/5 — Not user friendly *2025-12-22, version 8.6.0* The whole process of entering into the esubscription repeats itself or does not work. After having the subscription for several years I get a notice to,renew. ### 5/5 — Editing issues *2025-10-10, version 8.5.4* More often than I would like to see, there are editing issues like double words, missing words or correctly, spelled, but wrong words in articles. They should be caught by a human editor and not rely upon “spell check” or automatic editing to find and correct these issues. I find examples of this almost daily. ### 5/5 — Newspaper *2025-09-06, version 8.1.0* Easy to navigate and read ### 4/5 — Great coverage *2025-08-29, version 8.1.0* Great coverage of Knox area; events; communities; the arts and the Vols & Lady Vols ### 5/5 — Please keep traditional paper *2025-08-25, version 8.1.0* I love a physical paper but when I am traveling or not at home the epaper is tremendous. ### 5/5 — Knox news app review *2025-06-30, version 8.1.0* Knox news is great. New app site is the PITTS. ### 4/5 — New app *2025-05-18, version 8.1.0* Love the new app and its features. I miss the old stories when the paper was about Knoxville. ### 5/5 — News *2025-05-17, version 8.1.0* I do enjoy the unbiased reporting, but I do wish there was more reporting about Lenoir City/Loudon County. I have gotten the paper for more years than I care to remember, but the reporting on this end is mighty thin. So let’s spread the news out to all the counties that buy your paper or in my case get the e-news. ### 5/5 — Printed news still rules *2025-05-12, version 8.1.0* Although it’s not newsprint on paper the e-editions give me more that talking heads and sound bites that usually start with “BREAKING NEWS “ ### 4/5 — Enjoy the headlines *2025-05-10, version 8.1.0* I enjoy seeing he headlines ### 5/5 — E knoxville news sentinel *2025-04-30, version 8.1.0* E edition has same layout as printed. Easy to read ### 5/5 — Great accessible app for all things Knoxville *2025-04-27, version 8.1.0* Easy to use and comprehensive for sports and news! ## Most critical reviews (10 lowest-rated) ### 1/5 — Renewal Subscription through Apple Does Not Wok *2026-06-02, version 8.10.2* As others have said, If your membership lapse and you got to renew it via Apple’s Subscription function. It will charge you but not actually give you access to Knox News. Knox News can’t see who’s joined via Apple. It’s a real cluster and Knox News can’t honor same price as app even if you buy through website. Also $149 via the website but only $69.99 via the app for a one year subscription!?! That’s a 112% markup for the same product. Shame on you Gannett. ### 1/5 — Terrible *2026-01-21, version 8.6.0* Once again trying to sign in after renewing showed I was not a subscriber. I use my Apple iPhone to reactivate but to no avail ### 1/5 — Customer Support *2025-11-22, version 8.6.0* App is horrible if you have any type of issue. ### 1/5 — Hate the new format! *2025-11-14, version 8.6.0* This is like reading the news on Yahoo or some other browser on the way to my email. I subscribe to a newspaper to read a newspaper. Please bring back the original newspaper format! ### 1/5 — Not again! *2025-07-21, version 8.1.0* Purchased an eNewspaper subscription. Immediately experienced technical issues. I contacted the Customer Service team. To start with, there was a definite language barrier. Secondly, the representative seemed unfamiliar with how to resolve the issue. It’s worth noting that I had similar experiences when I had a subscription back in 2018. After spending 45 minutes on the phone I decided to just cancel my subscription. ### 1/5 — Another Liberal lying rag that always tries to con you into buying their worthless content! *2025-06-11, version 8.1.0* Meaningless stories mostly. Editorials from Mr. Adam’s are inflammatory and don’t unite the sports majority (VOLS). ### 1/5 — Hate the new format! *2025-04-09, version 8.1.0* This is like reading the news on Yahoo or some other browser on the way to my email. I subscribe to a newspaper to read a newspaper. Please bring back the original newspaper format! ### 1/5 — New app terrible *2025-03-25, version 7.11.2* I finding anyway to reach a real person at NS I’ll say that this new app is terrible with pop up ads when I pay for a subscription. Terrible and it jumps around at times with no reason. Now it won’t load the e version and nobody to contact for help ### 1/5 — Terrible App *2024-07-25, version 7.11.1* Most of the time the app won’t open the eNewspaper. That’s the only reason to use it. ### 1/5 — Poor app *2024-06-20, version 7.10.0* I can’t get to any other section of the paper. This app is nothing but aggravation! ## Most praised reviews (10 highest-rated) ### 5/5 — Newspaper *2026-07-21, version 8.10.2* Easy to navigate and read ### 5/5 — Great for me *2026-07-21, version 8.10.2* Very well formatted, easy to read ### 5/5 — Let me being at home *2026-04-12, version 8.9.0* I now live in Iowa, but my mind never strays far away from Knoxville. Having the Knox News allows me to always be at my real home. Thank you! ### 5/5 — One of the best newspapers…that provides or covers the home area …. and various interest. *2026-03-19, version 8.9.0* Keep doing what you’re doing … because the paper provides news on many aspects both local & nationally. Particularly I enjoy reading what’s happening locally, educational happenings & sports (both college & high schools). The paper shows a balance in the local & national news. I just enjoy reading this newspaper mainly because it hasn’t forgotten the local folks & how their stories are so impactful not only locally but nationally. Finally the sports section is so well covered!! My impression is this newspaper just gives the facts which inspires one’s desire to pick up & read. ### 5/5 — Love reading Knox news online. *2026-02-12, version 8.6.0* Online format is great. Very convenient and obviously very mobile. Well done. ### 5/5 — Knox news app review *2026-01-16, version 8.6.0* Knox news is great. New app site is the PITTS. ### 5/5 — Great App *2025-12-24, version 8.6.0* Enjoying the way the app reacts ### 5/5 — Retired federal employee *2025-12-05, version 8.6.0* It’s always there the first thing in the morning. ### 5/5 — Love reading Knox news online. *2025-11-02, version 8.5.4* Online format is great. Very convenient and obviously very mobile. Well done. ### 5/5 — Newspaper *2025-10-11, version 8.5.4* Easy to navigate and read --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*