# Kochi1-From KMRL & Axis Bank > Kochi travel and payment app with journey planner, QR tickets, and card management. (iPhone/iPad app by Axis Bank Ltd.) - Source: https://appshunter.io/ios/app/kochi1-from-kmrl-and-axis-bank/id1573540630 (this page in markdown: same URL + `.md`) - Developer: [Axis Bank Ltd](https://appshunter.io/developer/517259642) - Category: Travel - Price: Free - Rating: 2.00/5 from 297 App Store ratings · 21 written reviews indexed - Age rating: 4+ - Requires: iOS 17.6 · 49 MB - Languages: American English - Released: 2021-06-29 - Data updated: 2026-09-09 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/kochi1-from-kmrl-and-axis-bank/id1573540630/reviews.md ## What is Kochi1? Kochi1 - The official App of Axis Bank Ltd. and Kochi Metro Rail Limited      Kochi1 App is a one-stop application for all your travel and payment needs in Kochi. The new Kochi1 App is much more than just booking metro QR tickets. A resident or a tourist, young or old, anyone can travel and explore Kochi city with an all-in-one platform at their fingertips. The App will allow you to plan end-to-end trips within the city using journey planner; Quick-book tickets in just a few clicks; view bus and metro timings; explore the city; get notifications of local offers & updates and manage the Kochi1 card.     Things you can do with the Kochi1 App:  • You can plan end-to-end trips within the city and get to know the fastest, cheapest or the shortest route via metro/bus to reach your destination using the Journey Planner • Whether you already have your Kochi1 Card or not, you can buy QR ticket on-the-go via the Kochi1 App and pay using Credit/Debit Card, UPI, Net Banking or Kochi1 Card   • Book your QR ticket within 2 clicks using Quick-Book for your frequent routes • Make your Kochi1 Card secure by enabling / disabling contactless and online transactions and managing their limits • Explore local Offers, get latest updates and find nearby station in few simple steps   • Check metro and bus details such as timings, fares, route-map, etc.    • Seamless registration process with multiple options: Kochi1 Card details, Axis Bank customer ID or as a completely new user   • Secured login using mPIN or your fingerprint   • Manage your Kochi1 Card - You can view your balance, statements, recharge or even block your card    • Recharge Kochi1 Card with your preferred mode of payment – Credit/Debit Card, UPI or Net Banking    • Receive notifications on what’s new / latest updates on the Kochi1 card ## Key features - Journey planner for end-to-end trips - Quick-book QR metro tickets - View bus and metro timings - Manage Kochi1 card (balance, recharge, block) - Explore local offers and updates - Secure login with mPIN or fingerprint ## Recent user reviews (10 of 21) All indexed reviews: https://appshunter.io/ios/app/kochi1-from-kmrl-and-axis-bank/id1573540630/reviews.md ### 5/5 — Great and easy to use *2026-06-05* I use the app for daily commute. Very user friendly and much advanced. ### 1/5 — Worst app especially payment interface *2026-01-06* Looks like some body learned coding has did this app. Always issues with online recharge. I lost 300 INR recharging via app. One money is lost we need to run behind customer car. If you cannot develop the app properly, better remove it from the App Store ### 1/5 — Kochi Metro App Is a Complete Failure - Government Must Step In *2025-12-06* For a public transport system, this is unacceptable. The government really needs to step in and fix this mess, because people rely on the metro for daily travel. If the app can’t guarantee successful ticket delivery, it should not even be live. Until they fix these issues, I have zero trust in this platform. ### 2/5 — Issues with online recharge and chip balance update *2025-12-01* I am a daily traveler and use the Kochi1 Smart Card. I am facing the following issues: When I recharge online, the amount is added to the card-e balance but does not reflect in the card chip balance. To update the card chip balance, I have to visit the customer service near the gate, which takes too much time, especially if others are also updating their cards or getting new cards. The card is called the Kochi1 Smart Card, but based on the current standard operating procedures, it doesn’t seem very 'smart' in terms of usage. You are asking customers to queue up in front of customer service, which is inconvenient. It would be better to update the application so that the money can be directly added to the card chip balance. ### 3/5 — Need NFC support *2025-11-29* It would be way more convenient and updated to use our card with apple wallet and NFC support from ios to use iphone as travel pass at metro gates.. consider it please for the convenience of mallus ### 3/5 — Really buggy *2024-12-08* The app has much potential, but the way it is so buggy makes the purpose go waste. It never opens on time, infinite load time even when all other apps are working fine is really hampering the user experience ### 1/5 — Worst app on app store *2024-06-30* This app is not at all user friendly. The log in screen is such a mess, face id doesn't work. Also please stop giving generic replies to download the latest app, we are all using the latest version. It is of no use, this app is a simply frustrating as hell to use. First year B tech students can develop a much better application than this. ### 1/5 — totally useless *2023-09-23* - Blocked a card and replaced it with another one. The app won’t refresh the new card even if you reinstall it. - App crashes every few minutes you use it. - Customer support is hopeless. They can’t fix the technical issues. - Kochi metro should find a more competent vendor to manage and update the app. **Developer response:** Hi @NansKochi ! Sorry for the inconvenience. Please share more details on transitapp.support@axisbank.com so that we can assist you. Also ensure that you are using the updated version of Kochi1 app. ### 3/5 — Lot of issues *2023-08-18* The app got lot of issues. I was unable to scan my ticket, even after putting in full brightness. Finally the counter service executive helped me by issuing a paper ticket. Precious time is wasted in this app which is supposed to save time. **Developer response:** Hi! Sorry for the inconvenience. We have passed on your feedback to the concerned team. ### 3/5 — Cannot register *2023-08-02* Cannot get pass the registration page. Entered the gsm number and the last four digits, but unable to click the continue button. Problem resolved. **Developer response:** Hi! We are happy to inform you that the mentioned issue has been resolved. Please ensure that you are using updated version of Kochi1 App and share your feedback. If the issue still persists, please share your mobile number on transitapp.support@axisbank.com so that we can assist you. ## Frequently asked questions about Kochi1 ### What can I do with the Kochi1 app? The Kochi1 app allows you to plan trips using its journey planner, book QR tickets for the metro, view bus and metro timings, explore local offers, and manage your Kochi1 card. You can also check fares and route maps for metro and bus services. ### How do I book a metro ticket with Kochi1? You can book QR tickets for the metro directly through the Kochi1 app. Payment can be made using Credit/Debit Card, UPI, Net Banking, or your Kochi1 Card. The 'Quick-Book' feature allows for even faster booking on frequent routes. ### Can I manage my Kochi1 card in the app? Yes, the Kochi1 app provides full management of your Kochi1 card. You can view your balance, check statements, recharge your card, and even block it if necessary. You can also enable/disable contactless transactions and manage their limits. ### Is the Kochi1 app suitable for tourists? Yes, the Kochi1 app is designed for both residents and tourists. It offers features like a journey planner and QR ticket booking to help anyone explore Kochi city easily and efficiently. ### What payment methods are accepted for recharging the Kochi1 card? You can recharge your Kochi1 card using your preferred payment mode, including Credit/Debit Card, UPI, or Net Banking. This offers flexibility for users to top up their card balance. ### How often is the Kochi1 app updated? The app was last updated on May 4, 2026, with version 1.39.0. While specific update frequency isn't detailed, this indicates ongoing development and maintenance by Axis Bank Limited. ### What is the age rating for the Kochi1 app? The Kochi1 app has an age rating of 4+, making it suitable for a wide range of users. This indicates that the content and functionality are appropriate for children and adults. ### Does the Kochi1 app have ads? The provided data does not specify whether the Kochi1 app contains advertisements. Therefore, it's not possible to confirm the presence or absence of ads. ## Version history (last 5 releases) ### 1.40.0 — 2026-09-01 - Security enhancements ### 1.39.0 — 2026-05-04 - Security enhancements ### 1.38.0 — 2026-03-20 - Security enhancements and Bug Fixes ### 1.37.0 — 2026-01-27 - Security enhancements and Bug Fixes ### 1.36.0 — 2025-10-17 - Security enhancements and Bug Fixes ## More apps by Axis Bank Ltd - [Axis Bank Mobile Banking](https://appshunter.io/ios/app/axis-bank-mobile-banking/id699582556) - [Axis NETSECURE](https://appshunter.io/ios/app/axis-netsecure/id836487291) - [FxConnect](https://appshunter.io/ios/app/fxconnect/id1024539708) - [BHIM Axis Pay UPI App](https://appshunter.io/ios/app/bhim-axis-pay-upi-app/id1222848219) - [Axis Mobile - Corporate](https://appshunter.io/ios/app/axis-mobile-corporate/id1339060075) All apps by Axis Bank Ltd: https://appshunter.io/developer/517259642 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*