# KODAK SMILE — user reviews > 78 indexed App Store user reviews of KODAK SMILE by C&A Marketing, Inc., rated 4.70/5 from 2,203 ratings. - Source: https://appshunter.io/ios/app/kodak-smile/id1447241173/reviews - App overview in markdown: https://appshunter.io/ios/app/kodak-smile/id1447241173.md - Rating breakdown: 5★ 1,848 · 4★ 178 · 3★ 62 · 2★ 35 · 1★ 80 ## What do users think of KODAK SMILE? Overall sentiment: negative **Pros** - 💜 Omg this app is SLAY - 🚀 Cute, fast and easy to use - 👍 Amazing! - 👍 Great little printer - 👍 It prints great pictures **Cons** - 🐛 Settings Issue needs fixing! - 🐛 Never works - 🐛 Fixed! Won't let me print from phone - 🐛 Was good not anymore - 🐛 mixed opinions - 🐛 Keeps crashing - 🐛 The new version does not allow photo access - 🐛 App does not allow access to photos & poor customer service - 🐛 One issue - 🐛 Won't Work - 🐛 DO NOT WASTE YOUR TIME - 🐛 Crashing - 🐛 App not working with iOS 15.2 - 🐛 Not working since latest update - 🐛 Worse printer ever. - 🐛 Latest update ruined app - 🐛 Quality - 🐛 Update disappoints - 🐛 Way worse than I was expecting - 🐛 Programming? - 🐛 Slow and difficult to connect - 🐛 So disappointing - 🐛 Started off great - 🐛 App issues - 🐛 Color bad - 🐛 Freezes constantly - 🐛 It won't load - 🐛 Colors are vibrant on actual picture but print pale - 🐛 Very disappointed - 🐛 Keeps Crashing **Commonly reported bugs** - Settings issue preventing gallery access - App freezing and not connecting to printer - Printer not working after app update - App crashing when selecting images - Compatibility issues with iOS 15.2 - App crashes after latest update - Printer not working with large photo libraries - Printer not connecting to Android devices **Most requested features** - Enable photo access option in settings - Improve print quality consistency ## Newest reviews (15 of 78) ### 3/5 — When it works, it’s great! *2026-05-15, version 7.9.12* Until it doesn’t. And that’s often. ### 3/5 — Looking for Something New *2026-04-03, version 7.9.12* The Kodak smile has many pros and cons. Pro - the photos are easy to stick into a planner or journal. Con - you have to go through multiple steps to login to the app every time you use it. Pro - the refills are available on Amazon. Con - the refills are quite pricey. Pro - the machine itself is good quality and has lasted me a couple of years. Con - the machine doesn’t stay charged very long and it didn’t come with a charge cord. Con - the photos come out dark. I am looking for something that I can use with my planner and memory keeping that doesn’t have expensive refills and has a more user friendly app. ### 2/5 — No detecta la cámara *2025-11-03, version 7.9.10* No detecta mi cámara aunque ya le di todos los permisos ### 2/5 — Fixed! Won’t let me print from phone *2025-09-01, version 7.9.10* Everything used to work fine but now it wants me to “enable photo access” in order to print through Bluetooth. There is no connection problem but when I try and enable it in the settings it directs me to there is no option for photo access. This is the main reason I picked this camera over others so disappointed. Update * Followed instructions of kodaks response of my same issue and it fixed it. However, the print quality changes dramatically each time I use it. Sometimes it’s awesome and other times there’s big lines and chunks missing so going to try and troubleshoot that before I move my rating up. ### 2/5 — Was good not anymore *2025-03-24, version 7.9.3* it worked really well the first couples time I used it after that I didn’t use it for some time now when I try to use it , the app does not work when I try to edit the photos or fix how it looks it kicked me out the app witch really bummed me out because I will be going on a trip this summer and want to be able to print the photos out but the app does not work ### 3/5 — mixed opinions *2025-02-23, version 7.9.3* printer is very good however every time i try select an image it kicks me off the app which is awful because with out the app the printer is pointless, please fix this problem asap ### 3/5 — One issue *2023-11-19, version 2.8* Won’t let me allow the app to use my photos on my iPhone making my printer device useless. ### 3/5 — Server Error Fix *2022-12-25, version 2.5* What do we do when this happens? I deleted and reinstalled. ### 2/5 — App not working with iOS 15.2 *2022-01-08, version 2.2* Printer will connect but App hangs with a circle when trying to select any photos. Is there a bug with Apple devices? Printer works with Samsung phone. ### 1/5 — Not working since latest update *2022-01-08, version 2.2* App no longer works - was great and since the most recent update the app crashes when either selecting an image or in the settings menu. Very disappointed because the associated hardware is absolutely useless without the app. Please fix🤞🏻 ### 1/5 — Worse printer ever. *2021-12-13, version 2.2* No wonder Kodak is a shell of its former self as a company… this is by far the worst printer and worst experience I’ve ever had trying to print something in my life. The app does not connect to the printer easily. It takes multiple steps multiple reboots and multiple attempts just to get the thing to connect. Printing is another issue all together sometimes it works most of the times it doesn’t. Multiple reboots re-connections to try and get it to print one picture.I wanted this printer to quickly print pictures do use as labels…But it would be faster if I drew the pictures myself. A total waste of money and time. ### 2/5 — Poor Colour Quality - not true to digital image *2021-10-28, version 2.1* . ### 1/5 — Latest update ruined app *2021-09-01, version 2.1* The latest update of the app constantly logs me out. Every time I want to use it, I have to go through the log in process. Another huge disappointment is that they removed the simple white border for the prints — it was replaced by a massive white footer (supposed to resemble a Polaroid) that takes up 1/4” of blankness with the entire printable area. ### 1/5 — Quality *2021-06-24, version 2.0* Picture quality is not as advertised but definitely room for improvement. ### 3/5 — Darker than they should be *2021-06-19, version 2.0* A bit disappointed. The photos are darker than they should be. ## Most critical reviews (10 lowest-rated) ### 1/5 — Wenn sie funktioniert, dann ist sie super … *2025-12-25, version 7.9.12* In 90 % der Fälle funktioniert sie nicht. Habe fünf verschiedene Geräte (iPhone und iPads) und auf ein gibt es andauernd Probleme. Seist ja Foto Zugriff, der nicht auswählbar ist in den Einstellungen und somit keine Fotos ausgewählt werden können oder die Verbindung oder die Geschwindigkeit in der App. Sollte es mal funktionieren, dauert es ewig bis die Fotos angezeigt werden. Ganz große Enttäuschung Die AR Funktion funktioniert leider nur sehr sehr sporadisch. Das Telefon stürzt 5x ab bevor es dann funktioniert. Jedoch dauert es sehr lang bevor man überhaupt dazu kommt, die A Funktion nutzen zu können. Vom Start bis zu der Nutzungsmöglichkeit dauert es circa 45 Sekunden. Abschließend möchte ich nur sagen, dass ich circa 1 Stunde gebraucht habe, um vier Fotos ausdrucken zu können ### 1/5 — Settings Issue needs fixing! *2025-10-19, version 7.9.10* App used to work fine but now won’t let me enable gallery access on settings- there is no option for it. I’ve seen online that people have the same issue- please get it fixed because the product doesn’t work otherwise! ### 1/5 — Never works *2025-09-03, version 7.9.10* App never works. It says it’s connected but won’t connect and the app freezes and just won’t work. It used to work great, and now I can never get it to work ### 1/5 — Keeps crashing *2024-12-17, version 7.9.1* I purchased the item on 2021. It was great… the past month, the app kept crashing. FIX PLEASE!!!!!! ### 1/5 — Firmware crashed camera *2024-06-21, version 2.12.4* Firmeware hat meine Kamera komplett gecrashed. Die Kamera hört nicht auf “Bilder für den Druck zu processen” und blinkt wild. Keine Bilder können mit der Kamera aufgenommen werden. Reset funktioniert nicht. App deinstallieren hilft auch nicht. Habe deutlich bessere Software für dermaßen teuer Hardware erwartet. ### 1/5 — The new version does not allow photo access *2024-01-20, version 2.9* It was a lovely app. Not anymore. Where did the photo access option go in the app settings? How can I print anything without the app accessing my photos??!! ### 1/5 — App does not allow access to photos & poor customer service *2023-11-29, version 2.8* I loved my Kodak smile printer until it stopped the app update became seriously wrong- for months now app does not allow photo access on iPhone. I contacted Kodak Smile customer service and months ago, to date, no reply. I had a HP version before and changed to Kodak due to bad customer service. So disappointed Kodak’s customer service is as horrible, if not, worse, as I did not hear back from anyone at all! HP did reply but with useless generic useless so-called solutions that do not solve. Horrible experience with Kodak. I will update my review should Kodak fix the app problem. ### 1/5 — Won't Work *2023-06-05, version 2.6* The Kodak Smile App won't connect to my Kodak Smile Camera and I have tried everything to get it to connect but it won't work. I followed all of the instructions and everything. I don't know what to do ### 1/5 — DO NOT WASTE YOUR TIME *2023-05-31, version 2.6* I don’t usually comment on ANYTHING, BELIEVE ME, I usually troubleshoot situations, but this is not the first time I had issues with the printer and app. Now I cannot give access to my photos on my iOS once the app updated. ### 1/5 — Crashing *2023-03-11, version 2.5* App keep crashing ## Most praised reviews (10 highest-rated) ### 5/5 — Well done KODAK! *2026-04-26, version 7.9.12* Too be honest, when I first got this app, I was like ‘Woah!’ But I got used too it and I learnt that it’s amazing! So those of you who that are just started your magical journey, trust me, this is a perfect app for you! My camera works beautifully because of KODAK SMILE. So keep it up KODAK! 🧡☀️🥳 ### 5/5 — Mobile printer *2026-01-28, version 7.9.12* It’s easy to use. The paper isn’t too expensive. It doesn’t need ink and everything about it is good. ### 5/5 — Love it but hard to link *2025-12-13, version 7.9.12* It will link to bluetooth but it takes a few tries to access your photos ### 5/5 — Omg this app is SLAY *2025-03-01, version 7.9.3* ok so I got the Kodak smile for Christmas and I’ve been using it a lot. Just recently I found out that it could print any pictures from your device. I got the app and it was a DREAM COME TRUE. I could choose the photos I wanted, edit them and then simply PrInT!!!!!!! So happy I got the app and you should definitely get it. 💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜 ### 5/5 — Top *2021-08-28, version 2.1* Super App mit leichter Bedienung 🥰 ### 5/5 — Awesome awesome *2021-04-14, version 2.0* truly recommend pics looks so good ### 5/5 — Best printer by far *2021-01-26, version 2.0* Love love love ### 5/5 — RECOMMEND ! *2021-01-25, version 2.0* I’ve only printed out two pictures so far and I love it !!! ### 5/5 — Love *2021-01-12, version 2.0* I am very happy with this purchase!!! There is a little learning curve with printing but nothing to tricky. ### 5/5 — Amazing mini printer *2021-01-11, version 2.0* Easy to use, this was so good, and It’s fast to. It did sort of make all of the photos a little pink, but overall It wasn’t that bad. 10/10 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*