# Kogan Mobile New Zealand

> Mobile account management for Kogan Mobile NZ customers. (iPhone/iPad app by KOGAN.COM PTY LTD.)

- Source: https://appshunter.io/ios/app/kogan-mobile-new-zealand/id1476665061 (this page in markdown: same URL + `.md`)
- Developer: [KOGAN.COM PTY LTD](https://appshunter.io/developer/935546570)
- Category: Utilities
- Price: Free
- Rating: 1.50/5 from 2 App Store ratings · 37 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.0 · 7 MB
- Languages: American English
- Released: 2019-09-02
- Data updated: 2026-08-12
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/kogan-mobile-new-zealand/id1476665061/reviews.md

## What is Kogan Mobile New Zealand?

Manage your Kogan Mobile account on the go with the Kogan Mobile app. It's quick and easy to check your data usage, recharge, update your account details and more.


You can:

• Set up and manage your account
• Check your usage history such as calls, SMS, MMS and data
• Recharge & schedule Auto Recharge
• Top up your data allowance
• Download invoices
• Purchase additional addons for your service.
• Get answers to all your questions at the Help Centre

## Key features

- Account setup and management
- Usage history tracking (calls, SMS, data)
- Recharge and schedule Auto Recharge
- Data top-ups
- Download invoices
- Purchase add-ons
- Access Help Centre

## Recent user reviews (10 of 37)

All indexed reviews: https://appshunter.io/ios/app/kogan-mobile-new-zealand/id1476665061/reviews.md

### 1/5 — Plans are good but the app is awful.

*2026-06-08, version 1.0*

Not a native app so just a website wrapped san app. Logs out regularly with no other useful functionality like widget or push notification when usage is low.

### 1/5 — The worst app I have ever used

*2026-03-14, version 1.0*

If you don't believe it, just try

### 1/5 — Simple feature desperately needed!!!

*2026-01-04, version 1.0*

App is fine, doesn't do much and that's ok - it doesn't need too. All I need from it now is to tell me when my monthly instalment of data will come through (as a yearly plan user). Also please can it try remember my login a bit more reliably. Cheers

### 1/5 — Critical security issue

*2025-11-20, version 1.0*

There's a critical security issue appeared when switching from 2 accounts. Logged out an account A and logging to the other account B,and the phone number and the associated plan details for account A appeared in the account B. OMG, how come no body noticed this issue in Kogan? Did they even test this app before it was released to the user?

### 2/5 — help Centre didn't work

*2025-09-06, version 1.0*

no features apart of just one: buy new plan

### 1/5 — Worst service provider

*2025-03-27, version 1.0*

My experience with Kogan Mobile NZ has been absolutely terrible. Their service is the worst I have ever used. My mobile data plan was supposed to renew on time, but it didn’t, leaving me without data for days. Their customer service is completely unreachable, and the helpline links in their app don’t even work! The app itself is non-functional and useless.

To make things worse, their mobile data plans run out way too fast, and even when they should renew, they don’t. Overall, my experience is 0/10. I would strongly advise against using Kogan Mobile—stay away if you want reliable service!

### 1/5 — Aweful customer and technical support

*2025-02-27, version 1.0*

I spent the effort downloading the app just to give a bad review. That’s how bad the service is. Saw another review about bad customer service and the writer’s credit card was charged unauthorised. I now fear it might happen to me since there’s no way to remove credit card in the account page and also no way to close the (prepay) account. I also spent the effort to email customer service to formally give notice that I do not authorise them charging my credit card.  I swear I would report to the bank as unauthorised charges,  misuse and fraudulent if that happens to me. And also file complaint to Fair Go Nz and Commerce Commision.  Hope no one else fall victim to unfair charges and unhelpful customer service.

### 1/5 — Non responsive links

*2025-02-21, version 1.0*

When you’re using this plan without needing to interact with the app, it’s ok.
However - if you need to purchase international roaming, adjust the current plan - this app is a nightmare of things not working. Dead links, multiple clicks to get to what you need - it makes OneDrive look like a symphony of usability and intuitive design.

### 2/5 — Doesn’t really do what it needs to

*2025-02-07, version 1.0*

The app is ok, but when you try and go to the menu button and select a different page, it simply doesn’t go there. Also, it logs you out every couple of days which is incredibly irritating

### 1/5 — Poor customer service and also rip off deals

*2025-01-12, version 1.0*

Please for anyone reading this, DO NOT go with kogan.  Yes they have cheaper deals but the service and customer service is terrible. If there is any issues with a plan, payment, calls or texts it’s very tedious to get a hold of anyone. Also they do not help out and just say there’s nothing you can do. Hopefully nz gets better phone deals but this ain’t the one

## Frequently asked questions about Kogan Mobile New Zealand

### What can I do with the Kogan Mobile app?

The app allows you to manage your Kogan Mobile account on the go. You can set up and manage your account, check your usage history for calls, SMS, and data, recharge your plan, and top up your data allowance. It also enables you to download invoices and purchase additional add-ons for your service.

### Is the Kogan Mobile app free to use?

Yes, the Kogan Mobile app is free to download and use. There are no charges for managing your account or accessing its features. Any purchases made within the app, such as data top-ups or add-ons, will be charged according to your Kogan Mobile plan.

### How do I check my data usage?

You can easily check your data usage by opening the Kogan Mobile app and navigating to the usage history section. This will provide a detailed breakdown of your calls, SMS, MMS, and data consumption, allowing you to monitor your plan's usage in real-time.

### Can I recharge my Kogan Mobile plan through the app?

Yes, the app provides a convenient way to recharge your Kogan Mobile plan. You can initiate a one-time recharge or set up Auto Recharge to ensure your service remains active without manual intervention. You can also top up your data allowance if needed.

### Where can I get help if I have issues with the app or my account?

The app includes a Help Centre where you can find answers to common questions and get support for any issues you may encounter with the app or your Kogan Mobile account. This resource is designed to provide quick and easy assistance.

## Version history (last 1 release)

### 1.0 — 2019-09-02

No release notes.

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## More apps by KOGAN.COM PTY LTD

- [Kogan.com Shopping](https://appshunter.io/ios/app/kogancom-shopping/id935546571)
- [Kogan Mobile Australia](https://appshunter.io/ios/app/kogan-mobile-australia/id1037959527)
- [Kogan Smarter Home](https://appshunter.io/ios/app/kogan-smarter-home/id1394930704)
- [Kogan Mesh](https://appshunter.io/ios/app/kogan-mesh/id1442848425)
- [Kogan Energy](https://appshunter.io/ios/app/kogan-energy/id1473913287)

All apps by KOGAN.COM PTY LTD: https://appshunter.io/developer/935546570

## Related topics

[kogan mobile new zealand](https://appshunter.io/ios/topics/kogan-mobile-new-zealand) · [kogan app](https://appshunter.io/ios/topics/kogan-app) · [kogan](https://appshunter.io/ios/topics/kogan) · [kanary mobile](https://appshunter.io/ios/topics/kanary-mobile)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*