# Kohler CU — user reviews

> 234 indexed App Store user reviews of Kohler CU by Kohler Credit Union, rated 4.30/5 from 1,060 ratings.

- Source: https://appshunter.io/ios/app/kohler-cu/id1019293564/reviews
- App overview in markdown: https://appshunter.io/ios/app/kohler-cu/id1019293564.md
- Rating breakdown: 5★ 719 · 4★ 142 · 3★ 41 · 2★ 63 · 1★ 95

## What do users think of Kohler CU?

Overall sentiment: positive

**Pros**

- 🚀 Easy to use
- 👍 Convenient features
- 🔒 Secure banking
- 🚀 Quick access to accounts
- 👍 User-friendly layout
- 🚀 Efficient app performance

**Cons**

- 🐛 Occasional app crashes
- 🔍 Difficult to find transactions
- 🔒 Excessive security steps
- 🔍 Confusing navigation
- 🐛 Slow app performance

**Commonly reported bugs**

- Issues with mobile check deposits
- Inconsistent login experience
- Transfer functionality not working

**Most requested features**

- Improved transaction history
- Customizable account views
- Seamless multi-account management
- Enhanced bill pay functionality

## Newest reviews (20 of 234)

### 4/5 — Works

*2026-06-26, version 22.0.260200*

This app works like it should. Easy to use and helpful

### 4/5 — Go back to old system

*2026-06-07, version 22.0.260200*

I do not like this system, takes too long to get what you need

### 5/5 — App

*2026-05-16, version 22.0.260200*

Easy to use

### 5/5 — Super convenient

*2026-05-15, version 22.0.260200*

The KCU app has made banking remotely, extremely convenient with moving money, but in between accounts and depositing checks. A great service.

### 5/5 — Thank you

*2026-05-12, version 22.0.260200*

Nice and easy to use. Thank you

### 4/5 — Cory

*2026-05-11, version 22.0.260200*

Dislike this app, the new design is very bland and confusing. Not a fan at all!

### 5/5 — Kohler,  I told her

*2026-05-08, version 22.0.260200*

You have employees that care, polite and honest. Thanks for the service!

### 5/5 — Personal / Online Banking

*2026-05-08, version 22.0.260200*

I truly enjoy the layout of the online home page.  However, I find it frustrating when I can’t find a way to make a credit card payment. 🤨 Ken G.

### 5/5 — Kohler App

*2026-05-08, version 22.0.260200*

I love it.

### 4/5 — Sign in

*2026-05-06, version 22.0.260200*

Difficult sign in at times 
Also very slowwwww response

### 5/5 — Very easy to use

*2026-05-06, version 22.0.260200*

Mobile deposit and bill pay features are awesome! Don’t know what I’d do without them. Thank you!!

### 4/5 — Great App!

*2026-04-16, version 22.0.251000*

Thanks. This app makes banking very convenient. Not to complicated like my other bank has become.

### 5/5 — Vicki Pauline

*2026-03-12, version 22.0.251000*

Use the app all the time.

### 4/5 — Pretty Good

*2026-02-05, version 22.0.251000*

Good that it’s straight forward and easy to find what I am looking for.

### 5/5 — EXCELLENT LAYOUT

*2026-01-05, version 22.0.251000*

Everything brought forward to the main screen makes online banking even easier.  Most likely for older folks that are not computer savvy.  I appreciate all of your services, when it comes to banking.  Remaining at the forefront with the latest innovations, and keeping your members informed on potential scams and latest updates!  You deserve a ⭐️⭐️⭐️⭐️⭐️ rating!

### 5/5 — KCU helpful website!

*2026-01-05, version 22.0.251000*

We appreciate the look and functionality of the KCU website! Thanks!

### 2/5 — Separate logins for multiple accounts

*2026-01-03, version 22.0.251000*

The app we used when it was Shipbuilders combined accounts with just one login. That way you could see all of your accounts in one place. Now when you make a transfer, you have to login and out multiple times to make sure everything looks right. It was one of many disappointments with the merger.

### 5/5 — Very useful

*2025-12-26, version 22.0.251000*

I’m able to do everything that I need! Very useful

### 5/5 — Great app

*2025-12-20, version 22.0.251000*

Great app

### 5/5 — Love the app

*2025-12-16, version 22.0.251000*

I like tge new changes.

## Most critical reviews (10 lowest-rated)

### 1/5 — Major delay with bill pay

*2025-12-01, version 22.0.251000*

Bill pay was late, causing a major delay for my rent check arriving in a timely manner to my landlord.

### 1/5 — Go back to old system

*2025-09-20, version 22.0.250701*

I do not like this system, takes too long to get what you need

### 1/5 — Go back to old system

*2025-07-17, version 22.0.250500*

I do not like this system, takes too long to get what you need

### 1/5 — The old app was way better!!!

*2025-07-10*

This new interface and the way the app is set up is so stupid and comparison to the old one the old one you just had your favorite accounts right there you could look at them. The new one you have to click onto something to get to your accounts, it’s stupid. I don’t understand why they changed it this way. It’s way more inconvenient. The way they have it set up now. It was absolutely zero improvement what so ever.

### 1/5 — Slow app

*2025-05-02, version 21.0.5912*

Since the latest update, this app takes a long to load and navigate. I promise it’s not my wifi or my data. This happens with any internet connection I have my phone on.

### 1/5 — Worse.

*2025-04-28, version 21.0.5912*

Text and white space far too big in many places, arbitrary restrictions on what you can/cannot display, no customizations possible, larger ad clutter…. just way worse than it was. I want to get in and get out without distraction when I do banking. It’s not a clicker game where I need bombarded with ads or left begging for a cheat code or power up or DLC to better “win” at “playing” whatever game the design & dev team thinks customers wanna play. A real UX dumpster fire. Maybe talk to your customers.

### 1/5 — No to the new app

*2025-04-20, version 21.0.5912*

Don’t like the new app

### 1/5 — Hate it

*2025-04-19, version 21.0.5912*

Absolutely hate the new platform of the app ,  put it back the way it was !!

### 1/5 — I’m good

*2025-04-17, version 21.0.5912*

App is fine

### 1/5 — Access is limited

*2025-02-11, version 21.0.5909*

Really a phone call for an access code this isn’t 1990 how about a text or just simply make your app accessible enough with the hoops

## Most praised reviews (10 highest-rated)

### 5/5 — KCU app

*2026-08-19, version 22.0.260200*

I am very pleased with the KCU app. I find it’s easy to use and saves me a great amount of time. Thank you so much for making such a useful app. Michael Quasius

### 5/5 — Review

*2026-07-28, version 22.0.260200*

I love this app. Because it’s so easy to use.

### 5/5 — Simple… it works

*2026-07-23, version 22.0.260200*

I love the simple layout, not nosey, no “helpful“ 
suggestions making you feel watched… like other local banks apps…

### 5/5 — GREAT APP, VERY CONVENIENT...

*2026-07-02, version 22.0.260200*

Beats a trip to the bank, ANYDAY!

### 5/5 — KCU helpful website!

*2026-06-29, version 22.0.260200*

We appreciate the look and functionality of the KCU website! Thanks!

### 5/5 — This is how a bank app should work!

*2026-06-08, version 22.0.260200*

Love the simplicity of getting to do what I need to do without needing a manual.  It’s all right in front of you!

### 5/5 — Bank

*2026-06-04, version 22.0.260200*

I love this app , been with KCU over 20 years now

### 5/5 — Love the app

*2026-05-27, version 22.0.260200*

The app works very well for me. Considering that I’m a very very senior citizen, that’s saying a lot! Thank you

### 5/5 — Quick and easy access to your account with great functionality

*2026-05-25, version 22.0.260200*

Quick and easy access to your account with great functionality!  Great being able to safely see and manage my money.

### 5/5 — EXCELLENT LAYOUT

*2026-05-18, version 22.0.260200*

Everything brought forward to the main screen makes online banking even easier.  Most likely for older folks that are not computer savvy.  I appreciate all of your services, when it comes to banking.  Remaining at the forefront with the latest innovations, and keeping your members informed on potential scams and latest updates!  You deserve a ⭐️⭐️⭐️⭐️⭐️ rating!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
