# Kohler H2Wise® — user reviews

> 2 indexed App Store user reviews of Kohler H2Wise® by Kohler Co., rated 3.78/5 from 9 ratings.

- Source: https://appshunter.io/ios/app/kohler-h2wise/id6741891614/reviews
- App overview in markdown: https://appshunter.io/ios/app/kohler-h2wise/id6741891614.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0

## Most critical reviews (2 lowest-rated)

### 1/5 — Not stable

*2026-03-06*

It stopped working. I’ve deleted it and reinstalling the app. Hopefully it will work again

**Developer response:** We’re sorry to hear about the app crashing and appreciate you taking the time to share your experience. We understand how disruptive this can be. Please don’t hesitate to contact our support team at KohlerKonnectSupport@Kohler.com and reference this review so we can help troubleshoot and resolve this for you.

### 3/5 — “Unable to Monitor”

*2026-05-01*

I’ve suddenly been getting an error message that reads “Unable to monitor.” The Internet signal is strong and stable. I can still open and close the valve remotely through the app. The error comes and goes.

**Developer response:** We’re sorry for the confusion and understand how concerning that message can be. We’d be happy to look into the “unable to monitor” alert with you. Please reach out to us at kohlerkonnectsupport@kohler.com at your convenience, and we’ll be glad to help.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-20.*