# KOI footwear — user reviews > 30 indexed App Store user reviews of KOI footwear by Koi Footwear Ltd, rated 3.98/5 from 46 ratings. - Source: https://appshunter.io/ios/app/koi-footwear/id1457081877/reviews - App overview in markdown: https://appshunter.io/ios/app/koi-footwear/id1457081877.md - Rating breakdown: 5★ 29 · 4★ 5 · 3★ 2 · 2★ 2 · 1★ 8 ## Newest reviews (10 of 30) ### 3/5 — love it but *2022-01-18* i love everything about koi footwear, and the fact that the app makes it so much easier to see everything in one place instead of accessing the website separately every time is really good. but it keeps on crashing. when i go on the app, it’s only 30 seconds until i’m thrown out of it. i’m not sure if there’s something wrong with my phone or with the app, but either way i love it i just hope it gets fixed! ### 3/5 — nice shoes but *2022-01-15* the app crashes whenever you want to look at a specific shoe ### 3/5 — It keeps throwing me out of the app :/ *2021-12-31* The shoes are great, I just bought a pair that arrived today, in great condition, however my troubles come with the app. When I go onto the app, I’ll go to look at some shoes and then the app suddenly closes itself out, and I’m thrown back to my Home Screen. The website works fine though so I’ll have to keep going there :| ### 3/5 — crash problem *2021-12-18* keeps crashing ### 3/5 — App force quits *2021-11-26* Websites great, love that everything’s vegan and cool designs but the app force quits whenever I try to look at any shoe. It’s impossible to use. No other apps have this issue for me so it’s must be a fault on the other side. The company would get 5* but the app gets 1* so… ### 4/5 — please fix *2021-11-23* such great shoes but the website keeps crashing ### 4/5 — 10/10 *2021-10-20, version 1.8* Love the brand, the shoes, the app style! It’s all amazing and I’m looking forward to shopping with this brand more but I prefer to do my shopping through apps and I think due to the new iPhone updates it’s causing this app to crash which is very annoying. Hopefully a new update is coming tho! <3 ### 4/5 — Love this brand, app could be better *2021-03-25* Absolutely love these shoes, so comfy and stylish, when I found out they had an app I had to download it. Although I find their website easier to find my way around and currently the app won’t let you browse accessories (I know they sell them but there’s no section under categories) and there’s also no way to filter shoes (eg by shoe size or gender). Though I’m sure they’ll be able to update the app to fix these issues soon. Cannot recommend the brand enough itself, but the app needs some work. ### 4/5 — won’t keep favorites? *2019-12-18, version 1.4* I love this app and all of the products, it’s super user friendly and all, but it won’t save my favorites. Maybe it’s not supposed to but it can get annoying ### 5/5 — amazing quality shoes!! *2019-05-13* love love love!! ## Most critical reviews (10 lowest-rated) ### 1/5 — love the shoes, hate the app :( *2022-01-08, version 1.8* the app crashes 24/7 whenever i click on something, it’s horrible. :( ### 1/5 — Crushing *2022-01-04* Unfortunately app is closing every 10 secs on iPhone 12 😿 ### 1/5 — Crashes *2021-12-28* The interface of the app is very user friendly, however crashes too often for it to be usable. ### 1/5 — Completely unusable *2021-12-04* Every time I try and view a pair of shoes for the first time the app closes down, then when I try to favourite a pair it tells me it has, then closes the app down and doesn’t save them in favourites?? Don’t waste your time on this app just use the website ### 1/5 — App crash whenever I click on a product *2021-11-24, version 1.8* I am not able to click on any item. The app crashes ### 1/5 — App keeps glitching *2021-10-08* I absolutely adore koi footwear and am an extremely loyal customer. HOWEVER, I have always bought off the website as the app glitches and shuts me out every time I try and add shoes to my basket 😭 ### 2/5 — Fix your app *2022-01-13* The shoes are lovely, just make sure to read the materials etc before buying, and I will warn now that these shoes are struggle to accommodate AFO (ankle foot orthotic) for my fellow disabled people out there. Now, the app…fix it. Or don’t make app-exclusive discounts. Or find someone else to build you an app that doesn’t kick you out when trying to view, well, anything. I have reinstalled this app several times and it does the same thing. Please, fix your app, and maybe accommodate a more diverse range of feet, then you’d be 5 star. ### 2/5 — The app keeps on crashing :( *2021-11-16* I keep on trying to look at shoes and the second time I try to click on a pair of shoes to view it, the app crashes :( it's probably better to go on the website. Cute shoes tho :> ### 2/5 — Shoes amazing app is not great *2021-11-13* No way to filter for sizes and favourites from web browser don’t sync up to app account. Hopefully there’ll be an update soon as they do great discounts for app purchases ### 2/5 — APP CRASHES A LOT *2021-11-08, version 1.8* There’s some type of bug or something. Randomly when I try to click on products the app crashes. Giving a 2 star because the app simply isn’t useable. I do however like this brand of vegan shoes!! ## Most praised reviews (10 highest-rated) ### 5/5 — Restock *2022-12-23* You should restock the new collection of Melanie Martinez because it sold out in 4 hours and people that wanted to get it didn't get a chance to get it. ### 5/5 — slayed *2022-09-07, version 3.6* love the shoes and the app interface shoes are comfortable, stylish and have good quality for the price ### 5/5 — Amazing shoes and amazing service *2022-08-01, version 3.3* I ordered 3 pairs of shoes and they were all amazing !!! Even though they messed up one of my pairs they are sending me some of the ones I actually got !!!! Love koi and love the app ### 5/5 — Exceptionally amazing. *2022-04-29, version 2.9* This brand is absolutely awesome. The style is unique, affordable, comfortable and quick to ship. I have to be descriptive just in case if other men are concerned with sizing etc. I am African American, wearing a size 13. The UK 12 fits perfectly. If you are concerned about sizing, I hope this gives you rest. How about you just order already lol. You will not regret unless your dog gets a hold to your shoes and chew into them. ### 5/5 — Kev *2021-12-02* Kev ### 5/5 — I LOVE their shoes *2021-04-14, version 1.7* I got a pair of white hydrix platform boots I believe they are called and they are just super comfy! I will buy more in the future. I adore the platform shoes. ### 5/5 — Best vegan shoes *2021-02-01* Very user friendly app and this store sells the best vegan shoes. ### 5/5 — Really nice :) *2020-09-03* The app is really nice and doesn’t lag. The shoes are also really cute!!! ### 5/5 — 5/5 *2020-06-23, version 1.5* Love their shoes & the app. ### 5/5 — Love! *2020-02-18, version 1.4* Shoes are so cute and affordable 🥺💛 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*