# Kolomoni Personal Banking — user reviews > 14 indexed App Store user reviews of Kolomoni Personal Banking by CreditAssist Investment Limited, rated 4.70/5 from 624 ratings. - Source: https://appshunter.io/ios/app/kolomoni-personal-banking/id1479338235/reviews - App overview in markdown: https://appshunter.io/ios/app/kolomoni-personal-banking/id1479338235.md - Rating breakdown: 5★ 542 · 4★ 24 · 3★ 17 · 2★ 12 · 1★ 29 ## Most critical reviews (10 lowest-rated) ### 1/5 — Kolomoni worst app ever and worst bank ever *2026-06-30* I did a transaction to my OPay and it didn’t go through then they said it was reversed in the Kolomoni app for the past 5 days I’ve been laying complaint they didn’t reverse the money what kind of stupid bank is this **Developer response:** We’re sorry for the delay and frustration caused by the reversed transaction. We understand how concerning it is to have your funds tied up for several days. Please reach out to us with your transaction details so we can investigate and assist with the resolution. You can reach us via: WhatsApp: 09132623643 Phone: 09087792935 Email: support@kolomonimfb.com We look forward to serving you again! ### 1/5 — Worst app I’ve seen so far *2026-04-30* This is one of the worst app I’ve seen, lack of customer support **Developer response:** We’re sorry to hear about your experience. Please be assured that our platform is secure, and we take all fraud-related concerns seriously. Kindly reach out to our support team with more details so we can investigate and assist you promptly. WhatsApp: 09132623643 Phone: 09087792935 Email: support@kolomonimfb.com ### 1/5 — Hmmm *2026-04-29* Why did you guys suspend my an account when money was sent to the account and again your customer care contacts is not real You guy are scam **Developer response:** We’re sorry to hear about your experience. Please be assured that our platform is secure, and we take all fraud-related concerns seriously. Kindly reach out to our support team with more details so we can investigate and assist you promptly. WhatsApp: 09132623643 Phone: 09087792935 Email: support@kolomonimfb.com ### 1/5 — Worst banking app ever don’t ever try to use this bank you would regret *2026-01-19* Worst banking app ever don’t ever try to use this bank you would regret ,I sent money to the bank and they wouldn’t let me send my money out **Developer response:** We sincerely apologize for your experience and understand your frustration. Please be assured that your concern is being taken seriously and is currently under review. Kindly share your account details or case reference so we can investigate further and provide a quick and lasting resolution via any of the channels below: WhatsApp: 09132623643 Call: 09087792935 Email: support@kolomonimfb.com ### 1/5 — Scam *2025-12-01* Thieves **Developer response:** We sincerely apologize for your experience and understand your concern. We would like to assure you that we do not take customer funds without due process, as we operate in compliance with regulatory standards set by the CBN. Kindly provide your details via any of the channels below so we can investigate and provide a quick and lasting resolution. WhatsApp: 09132623643 Call: 09087792935 Email: support@kolomonimfb.com ### 1/5 — Run for your life… your money will vanish from your account without a trace *2025-07-01* This app is a scam i sent money to my kolomoni account and the money reflected at my recent statement transaction but didn’t show on my balance the money vanished from my account balance. And there customer service is very porous It a terrible banking app please don’t download it. run for your life your money will vanish. **Developer response:** Thank you for the feedback. We understand how concerning this must be and we’re truly sorry for the inconvenience. Please rest assured that your funds are safe. Kindly reach out to us at support@kolomonimfb.com or call our support line at 0816 970 9850. ### 1/5 — Bank name *2021-10-03* I don’t know the bank name ### 1/5 — Bad service *2021-04-18* I was being debited but not credited into My kolomoni I cant imagine why this app is existing I am disappointed I just wasted my money ### 1/5 — Bad Service *2020-12-02* If you aspiring to be an agent and kolomoni is what you are thinking about. Don’t try it, worst service ever, Transaction will approve and they won’t credit you, you won’t be able to login to the app if a customer gets to you, you won’t be able to view you transactions history, you won’t be able to make a bank transfer. I am typing with anger, I know I made a mistake collecting their device ### 2/5 — Best app *2021-09-06* This app is more than a banks I swear to God I love it ## Most praised reviews (4 highest-rated) ### 5/5 — Kolomoney *2026-05-09* Fast and reliable **Developer response:** Thank you for the feedback. We are eager to serve you better. ### 5/5 — The app is very user friendly *2025-05-21* The app is very fast and reliable. Almost everything on the app is automated, making it easy for the user to use. ### 5/5 — Great app *2021-10-22* This app is very awesome. ### 5/5 — Awesome App *2021-09-14, version 3.0.7* Awesome App --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*