# komoot - hike, bike & run — user reviews

> 1,018 indexed App Store user reviews of komoot by komoot GmbH, rated 4.70/5 from 9,492 ratings.

- Source: https://appshunter.io/ios/app/komoot-hike-bike-and-run/id447374873/reviews
- App overview in markdown: https://appshunter.io/ios/app/komoot-hike-bike-and-run/id447374873.md
- Rating breakdown: 5★ 7,994 · 4★ 893 · 3★ 215 · 2★ 114 · 1★ 276

## What do users think of komoot?

Overall sentiment: positive

**Pros**

- 🚀 Excellent for planning and navigation
- 👍 Easy to use and intuitive
- 🗺️ Detailed maps and route information
- 📍 Accurate GPS tracking and turn-by-turn directions
- 💻 Seamless sync between web and mobile app
- 🌍 Worldwide map coverage

**Cons**

- 🐛 Occasional crashes and bugs
- 🔋 High battery consumption during navigation
- 🗺️ Inaccurate or outdated map data in some areas
- 🚧 Routing sometimes suggests unsafe or impractical roads
- 💰 Paid subscription required for full functionality

**Commonly reported bugs**

- Inability to save or edit planned routes
- Inconsistent voice navigation prompts
- Syncing issues between mobile and web versions
- Difficulty finding and accessing customer support

**Most requested features**

- Dark mode option
- Improved route planning tools for creating custom loops
- Better integration with other fitness/activity tracking apps
- Offline map caching for entire regions
- More detailed elevation and terrain information

## Newest reviews (13 of 1,018)

### 3/5 — Good app with potential

*2026-09-02, version 2026.36.0*

I have used this app a lot recently on cycle trips here and there. I love the great features such as being able to download routes and not being forced into a subscription for basic things (Ride with GPS 😉). However, when using this app, I have had several points when software elements just don’t respond or the text on the buttons may disappear, forcing me to have to close the app and reopen it. I think if these issues get fixed, I would not hesitate to give it an instant 5 star review!

### 4/5 — Update made it worse

*2026-09-02, version 2026.35.1*

Ive been using Komoot to plan rides for years, having purchased the worlds maps a number of years ago. I always found it easy to use, especially on my iphone, unlike Strava Subscription, which requires desktop mode to properly plan. Unfortunately, the recent massive update of the app has made it harder to plan routes. My other longstanding gripe is that most routes I plan grossly underestimate the amount of climbing involved. This could catch out inexperienced riders. Komoot, if you could iron out these issues, your app would be 5 star.

### 3/5 — Good software, too aggressive at upselling

*2026-08-25, version 2026.33.4*

This is good software for loading a .gpx file and unlike most every other app it offers offline usage for a one time purchase instead of a subscription. But it’s too aggressive trying to upsell you on the subscription. For example I tried importing a .gpx file and the import flow failed … why? Because the app was showing a subscription upsell modal which interrupted the import flow.

### 2/5 — Cluttered UI, doesn’t work offline

*2026-08-24, version 2026.33.4*

The app is feature rich, but unfortunately has a cluttered UI. And, which is a dealbreaker for me absolutely doesn’t work without the internet connection. Whether you pay or not, have the maps downloaded or not - doesn’t matter because it needs internet connection to load the app itself. Which makes the app useless when actually hiking:(

### 1/5 — What have you done to the app 🫤?!

*2026-08-23, version 2026.33.4*

Used to be fairly easy to use; now all intuitive use is gone. You need a degree to work out how to create a multi-stop cycling tour, even within just a city. What a crushing disappointment and frustration! Map tapping to add waypoint doesn’t work either in safari or the app. Waypoints can only be set with exact know location details. Once several waypoints have been set, summary only shows the one that happened to be a named landmark…… I could list more like no proper instructions in the app. Thank goodness for AI that could at least guide through some basic steps and discover hidden taskbars. The unresponsive map is definitely the biggest loss! Won’t return in a hurry!

### 1/5 — Fake trails

*2026-08-22, version 2026.33.4*

Took me to a trail that doesn’t exist. Delete.

### 4/5 — iPadOSでの改善希望

*2026-08-21*

iOSでは問題ないのだが、iPadOSでは「タブバー(ナビゲーションバー)」が消えて操作が出来ない。
例えば、「記録」をタップして表示された画面の左上の「×」をタップすると、「タブバー(ナビゲーションバー)」が消失して他のナビゲーション項目を選択できず、アプリを終了させて再度起動して「タブバー(ナビゲーションバー)」を表示させないと操作が出来ない。
早急に改善して欲しい。

### 1/5 — Bad!

*2026-08-20, version 2026.33.3*

Terrible. Used to be good. After firing circa 80% of their staff it’s not as good... Expect prices to rise… I won’t be renewing.

### 3/5 — Painful to use

*2026-08-19, version 2026.33.3*

Tried to use this for a three week cycle tour in Sweden, found it distracting (any small divergence from the route and it batters you to death with alerts) and a battery drain (even after turning notifications off). Why when I want to start a ride do I have to scroll through recommended rides and news updates?  OSMaps with the cycle option and Brouter.de are a much more enjoyable replacement - show where you are, and where you need to go, with no distractions and minimal battery use.

### 2/5 — This app is UX disaster

*2026-08-17, version 2026.33.3*

When you open the app, the first thing the app shows you is completely useless information with challenges and updates from random people. The primary thing I use the app for is navigation and route planning, why not show me that first? 
If I have an e-bike, why do I have to select that option every single time I plan a route? Why not just ask me what I prefer and make that the default?
How come route planning and biking navigation is two separate functions? Why not integrate them both? Or at least do a better job of blending the two features together in a not so clunky way. 
The hard product is fine and I can appreciate the actual maps and navigation is good, but I don’t understand many of the design decisions here. The app can has a lot to improve with practicality and efficiency.

### 2/5 — Ok, but serious flaw where it matters most

*2026-08-17, version 2026.33.3*

You cannot add or change a route in offline mode - this handicaps the app for no apparent reason (and none is given in the app). I paid for an offline map and I am expecting full app functionality. In the outdoors, especially the mountains, internet connections are frequently patchy or non-existent whilst the ability to (re)plan as weather conditions or circumstances change remains absolutely crucial. The design decision to link any planning to an internet connection therefore is a serious flaw. And there’s no warning of this limitation before purchase, only to be discovered in the situation. Not just very annoying as it leaves you stranded  but potentially dangerous too.

### 3/5 — Poorly thought out

*2026-08-16, version 2026.33.3*

I just wanted to initially plan my route for my travels next week so from a different location. This app cannot do that. It just keeps mapping me from home. Not everyone wants to hike from their front door. 
UPDATE:
I have now used this app for a week tracking across Wiltshire and Somerset. 
It could be better. It doesn't feel like an App developed like walkers and there are essential things that don't work. The ability to report wrong routing does not work. The ability to simply generate a loop walk so you end up where you started is not available. It's just not that intuitive for the cost of it.

### 2/5 — Glitches

*2026-08-16, version 2026.32.4*

The app has lots of bugs and glitches all the time. Bad user experience.

## Most critical reviews (10 lowest-rated)

### 1/5 — Difficult to navigate

*2026-09-01, version 2026.35.1*

Not intuitive, difficult to navigate, huge waste of time (my spouse had the same experience)

### 1/5 — Useless

*2026-09-01, version 2026.35.1*

I’ve spent hours now trying to get a route I planned on my desktop to my igsport GPS.
I’ve had to log out, log in, log out, do the hokey kokey .
Synchronise Komoot on the phone with igsport on the phone.
I think I’ve somehow ended up with two accounts because the one on my desktop has three saved routes, but the one on the phone has only one.
They use the same email address and password (I know this because it’s Apple’s password app that’s filling them both in)
Can I get the route onto my GPS? No
I’ve now been sat at the desk for the whole two hours I could have been cycling.
What’s the point of planning software you can’t get to talk to the navigation device.
Completely useless.

### 1/5 — Cancel this!  HOW

*2026-09-01, version 2026.35.1*

Please show how to cancel while in your “free week”

### 1/5 — Cycle routes that make you walk through rivers

*2026-08-31, version 2026.35.1*

I downloaded and paid for komoot for a cycle ride loop in Italy. The route it suggested forced me down private roads with livestock and dogs, only to leave me by the river to an imaginary bridge! I then had to walk through the river (knee high) with my bike to avoid having to go back up to the livestock and dogs. I was on my own and very scared. I trusted this app would have some checks built in to the routes, I won’t be using this again.

### 1/5 — Terrible

*2026-08-31, version 2026.33.4*

No way to cancel.  Complete rip off.  Do not subscribe.

### 1/5 — Dodgy directions

*2026-08-30, version 2026.35.1*

'Turn left and do a u-turn' 😂

### 1/5 — Dangerous in Kent, UK

*2026-08-30, version 2026.35.1*

Suicidal cycle routing through 4-lane A roads and congested A21 dual carriageway roundabouts - there are so many quiet lanes in Kent and it made a beeline for the most dangerous roads in the area. Then took ages to end the route as you have to fill in multiple social media forms and then it made a duplicate workout in Apple Health because the watch app doesn’t sync with the phone one. Very disappointing.

### 1/5 — Only interested in $$$

*2026-08-30, version 2026.35.1*

This app uses deception to lock you into paying for things you do not want to asked for. Not a good app.

### 1/5 — What happened???

*2026-08-26, version 2026.34.1*

The latest version is piss-poor compared to the old one. If you want to edit a route via the mobile app, forget it… it’s easier to start again. Cumbersome, frustrating, and unnecessary complicated. The old version was clean, a little basic, but FUNCTIONAL. Thank god they haven’t messed with the website (yet).

### 1/5 — Subscription

*2026-08-26, version 2026.33.4*

Impossible to cancel

## Most praised reviews (10 highest-rated)

### 5/5 — Fab app

*2026-08-31, version 2026.35.1*

I have been using the Komoot app for 3 months now. It’s helping me greatly with my prep for a 50m charity ride. Route discovery, turn-by-turn navigation, ride tracking, offline maps are all amazing features that I rely on. Highly recommend this app. Don’t think I found a better app. Have tried a few in the initial days.

### 5/5 — Just what you need

*2026-08-29, version 2026.35.1*

Excellent app. Easy to use

### 5/5 — Best outdoors app

*2026-08-28, version 2026.35.1*

Hands down best app for planning routes for hiking, walking, cycling. You get plenty of use out of the free version and when going on holiday I happily pay for a week of premium to download routes offline (when you first download the app you get one region free for life so you can use the download maps there for free forever!). You can filter routes to start at a train station, have them loop, filter by terrain (very useful for cycling) and so much more. I love it so much and recommend it to all my outdoorsy friends!

### 5/5 — Top Nav App

*2026-08-21, version 2026.33.4*

This is the best navigational app I’ve used.
The Premium option pushes it into sublime status. The multi day tour option and the weather predicting are such useful additions.

### 5/5 — Excellent application

*2026-08-18, version 2026.33.3*

I have been using the basic version of the application for over a year now. Bought the world map option.  I use it to record all cycling and hiking. Also to plan cycle routes. Very happy with its performance.

### 5/5 — Really  good tool for planning and finding decent routes

*2026-08-17, version 2026.30.4*

Great

### 5/5 — Best Bike Route Planning App

*2026-08-15, version 2026.33.3*

Easy to use, super easy to transfer to a bike computer and always accurate.

### 5/5 — All goot with kamoot

*2026-08-11, version 2026.32.4*

Used it in Germany Austria and now the states.  Love it.  I do wish the navigating was not so expensive.  I just load the map and watch the ball
Move. I do like the shared route feature.

### 5/5 — Love This App

*2026-08-11, version 2026.32.4*

Absolutely amazing for finding mtb’ing routes

### 5/5 — Really useful hiking app

*2026-08-08, version 2026.30.4*

Had many years of use with this app, and it has never led me wrong. I would always recommend saving your route offline before starting as you never know how much coverage you will have in the mountains. Highly recommended

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*
