# KONE Mobile > Business app for tracking KONE equipment maintenance and service requests. (iPhone/iPad app by KONE.) - Source: https://appshunter.io/ios/app/kone-mobile/id964767987 (this page in markdown: same URL + `.md`) - Developer: [KONE](https://appshunter.io/developer/504873801) - Category: Business - Price: Free - Rating: 3.00/5 from 2 App Store ratings · 9 written reviews indexed - Age rating: 4+ - Requires: iOS 13.0 · 51 MB - Languages: American English - Released: 2015-03-06 - Data updated: 2026-08-20 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/kone-mobile/id964767987/reviews.md ## What is KONE Mobile? KONE Mobile application helps you stay on top of things 24/7 using your smartphone. Track the status of all the equipment KONE maintains for you, including 24/7 Connected Equipment, as well as ongoing, past, and upcoming maintenance work. - Track the progress of all maintenance tasks, from request registration all the way to completion, with status notifications on your smartphone. - Get a clear picture of what’s happening with all your equipment including ongoing maintenance work and whether or not the equipment is operating. - Send a service request right from your smartphone and connect to a service expert at the KONE Customer Care Center right from the app. - Improve planning and budgeting with detailed reports on equipment maintenance and repair history including information on the work done and the cost. - Dive deep into performance facts and figures for equipment covered by KONE 24/7 Connected Services To get access to KONE Mobile please contact your local KONE representative. Read more from www.kone.com ## Key features - 24/7 equipment status tracking - Maintenance task progress monitoring - Real-time status notifications - Send service requests - Equipment operating status - Maintenance and repair reports ## Recent user reviews (9 of 9) All indexed reviews: https://appshunter.io/ios/app/kone-mobile/id964767987/reviews.md ### 1/5 — fontctionne partiellement *2025-04-09, version 4.1.5* Depuis plusieurs mois les interventions ne sont plus visibles cela charge en permanence. Seul les notifications fonctionnent et encore partiellement. Mais il y a toujours la possibilité de déclencher un appel. ### 1/5 — Très Médiocre *2024-11-18, version 4.1.4* Mauvais design, fonctionnement, très aléatoire. KONE a pourtant les moyens de mettre le paquet pour avoir une application ludique et fluide pour tous !! ### 1/5 — La pire appli au monde *2024-02-17, version 4.1.1* Crashs permanents Ou sinon indique ascenseur réparé 2 semaines après que le technicien soit parti🤦🏼‍♂️ On voudrait du temps réel qu’on n’a pas. Les gars, il est temps de se mettre au boulot Votre appli est toute buggée et inutilisable ### 1/5 — L’appli ne marche jamais… *2023-08-08, version 4.0.8* En tant qu’utilisateur depuis l’espace client, l’appli ne fonctionne jamais lorsque l’on veut voir les interventions, cela charge en permanence… ### 1/5 — Koné mobile inaccessible *2023-03-10, version 4.0.2* President du conseil syndical et référent de la résidence impossibilité d’avoir des informations sur les incidents, dépannages et signalements ### 1/5 — If you want a nice blue screen *2022-10-21* Abysmally poor - unless you like looking at a blue screen ### 1/5 — Peu fiable *2020-12-08, version 3.1.4* A l’image d’une societe peu respectueuse de ses obligations contractuelles, l’appli ne renseigne pas valablement sur la réalité des interventions et il n’y a que des bugs pour signaler une panne ### 1/5 — Impossible connection *2020-09-24, version 3.1.3* Suite à un mail pour découvrir la nouvelle appli, pas de possibilité de se connecter ?? J’ai un iPhone ### 1/5 — Inaccessible dès le départ... *2020-02-09, version 3.0.0* Sollicitée à plusieurs reprises pour créer un espace personnel , sans possibilité de créer un mot de passe pour accéder à cet espace...je suis systématiquement reconduite vers la page de réinitialisation... comme bloquée dans l’ascenseur qui monte et qui descend ! ## Frequently asked questions about KONE Mobile ### How do I get access to KONE Mobile? To gain access to KONE Mobile, you need to contact your local KONE representative. Access is typically granted based on your existing service agreements with KONE. ### What kind of equipment can I track with KONE Mobile? You can track the status of all equipment that KONE maintains for you, including 24/7 Connected Equipment. This covers ongoing, past, and upcoming maintenance work. ### Can I send a service request through KONE Mobile? Yes, you can send a service request directly from your smartphone using the KONE Mobile app. The app also allows you to connect to a service expert at the KONE Customer Care Center. ### Does KONE Mobile provide reports on maintenance history? Yes, KONE Mobile offers detailed reports on equipment maintenance and repair history. These reports include information on work performed and associated costs, aiding in planning and budgeting. ### What devices is KONE Mobile compatible with? KONE Mobile is available for iPhone, iPad, and iPod devices. It is designed to provide 24/7 monitoring capabilities on these Apple platforms. ### How often is KONE Mobile updated? The latest version of KONE Mobile is 4.2.3, last updated on May 28, 2026. While this indicates a recent update, the frequency of future updates is not specified. ### What is the user rating for KONE Mobile? KONE Mobile has a rating of 3.0 stars based on 2 ratings. This suggests a mixed user reception based on the limited feedback available. ### Is KONE Mobile suitable for business planning? Yes, KONE Mobile is designed to improve planning and budgeting. It provides detailed reports on equipment maintenance and repair history, including costs, which are valuable for business operations. ## Version history (last 5 releases) ### 4.2.4 — 2026-08-14 Bug fixes and app improvements ### 4.2.3 — 2026-05-28 Bug fixes and app improvements ### 4.2.2 — 2026-05-01 Bug fixes and app improvements ### 4.2.1 — 2026-02-27 Bug fixes and app improvements ### 4.2.0 — 2026-02-14 Bug fixes and app improvements ## More apps by KONE - [KONE RemoteCall](https://appshunter.io/ios/app/kone-remotecall/id663780806) - [KONE Investor Relation App](https://appshunter.io/ios/app/kone-investor-relation-app/id1174259236) - [KONE Corporation Augmented Reality](https://appshunter.io/ios/app/kone-corporation-augmented-reality/id1199937027) - [KoneView](https://appshunter.io/ios/app/koneview/id1204779997) - [KONE Flow](https://appshunter.io/ios/app/kone-flow/id1417071449) All apps by KONE: https://appshunter.io/developer/504873801 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*