# Konectbuses (Essex & Suffolk) — Connecting Communities

> Bus travel planner and mobile ticketing for Essex and Suffolk. (iPhone/iPad app by THE GO-AHEAD GROUP PLC.)

- Source: https://appshunter.io/ios/app/konectbuses-essex-and-suffolk/id1568680496 (this page in markdown: same URL + `.md`)
- Developer: [THE GO-AHEAD GROUP PLC](https://appshunter.io/developer/566501475)
- Category: Travel, Navigation
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings · 16 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 41 MB
- Languages: English, Welsh
- Released: 2021-06-09
- Data updated: 2026-07-07
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/konectbuses-essex-and-suffolk/id1568680496/reviews.md

## What is Konectbuses (Essex & Suffolk)?

Our new app has everything you need to get around Essex and Suffolk with Konectbuses. It’s packed full of everything you’ll need to get mobile on the bus.

Mobile Tickets: Purchase mobile tickets securely with Apple Pay or a debit/credit card and show the driver when boarding - no more searching for cash!

Live Departures: Browse and view bus stops on the map, explore upcoming departures, or check out the routes from a stop to see where you could travel next. 

Journey Planning: Plan your commute, trip to the shops or night out with friends.  It’s now even easier to plan ahead with Konectbuses.

Timetables: We’ve squeezed all of our routes and timetables into the palm of your hand.

Contactless Journeys: View the journeys you have made using your contactless cards and a breakdown of charges and savings.

Favourites: You can quickly save your favourite Departure Boards, Timetables and Journeys, with quick access from one convenient menu.

Disruptions: You’ll be able to keep up to date with service changes directly from our disruption feeds inside the app. 

As always, we welcome your feedback. You can send it to us via the app.

## Key features

- Mobile ticket purchase
- Live departure information
- Journey planning
- Route and timetable access
- Contactless journey history
- Favorite routes and stops
- Disruption alerts

## Recent user reviews (10 of 16)

All indexed reviews: https://appshunter.io/ios/app/konectbuses-essex-and-suffolk/id1568680496/reviews.md

### 1/5 — Tracking

*2025-11-12, version 103.1*

There is no live tracking anymore, turned off due to a service that is late or not there. I should be able to get the bus I want not the bus you can be bothered to provide, it’s the 21 century, sort yourselves out.

### 5/5 — Love the app

*2025-10-02, version 101*

I love the fact I can track the bus I wanna get Or though the change of the bus numbers and routes are a little different to what I remember when I used to used the buses frequently when I was younger it still works!! The cancellations haven’t been so great mind you!! Still I’m not complaining as I still get home in one piece and to my destination in one piece!! The drivers are lovely some are grumpy buggers but then when they get flack from customers of things out of their control it’s enough to make anyone grumpy!! You poor buggers I do feel for them sometimes

### 2/5 — They’re late

*2025-10-01, version 101*

The buses are always late

### 1/5 — In decline

*2025-07-31, version 94*

Most of the busses do not show up on the live map …. I can’t remember the last time I saw an 88 on the app timetables and timekeeping is at an all time low

### 1/5 — Ms

*2025-02-02, version 83*

The buses are always late, the app is confusing to navigate. The live times aren’t accurate. And half the time the buses don’t show up at all, even when the app says they will.

### 1/5 — awful bus company

*2024-07-25, version 69*

The lack of communication between the bus drivers and the customer service team is abysmal. The buses either don't show up, and then are cancelled around 30 minutes after they're meant to show up, or they simply don't show up - without any warning. H&C is such an unreliable bus company, and they need to do so much better than they currently are. The amount of times I've run late, or missed something important because H&C cancel a bus and don't state it is ridiculous. Do better.

### 5/5 — Amazing

*2024-04-29, version 64*

Love it very helpful

### 5/5 — The perfect app

*2023-08-03, version 46.1*

It’s well designed, works well, easy to use and it’s very reliable. The perfect app! Please never change it.

### 5/5 — App is good

*2023-02-04, version 40.0.5*

App is helpful shame the bus service is unreliable

### 4/5 — ideas

*2023-01-20, version 40.0.3*

you should add  widgets to the app so you can select what stops you want to see on it make the app even better  otherwise i would recommend this app

## Frequently asked questions about Konectbuses (Essex & Suffolk)

### How do I buy tickets with Konectbuses?

You can purchase mobile tickets securely within the app using Apple Pay or a debit/credit card. Simply show the ticket to the driver when boarding.

### Can I see live bus times with Konectbuses?

Yes, the app provides live departure information. You can browse bus stops on the map and explore upcoming departures.

### Does Konectbuses help me plan my journey?

Yes, Konectbuses offers a journey planning feature to help you plan commutes, trips to shops, or nights out.

### Where can I find bus timetables on Konectbuses?

All Konectbuses routes and timetables are available directly within the app for easy access.

### Does Konectbuses show service disruptions?

Yes, you can stay updated with service changes and disruptions through dedicated disruption feeds within the app.

### What devices does Konectbuses support?

Konectbuses is available for iPhone and iPod devices.

### How often is Konectbuses updated?

The app was last updated on March 25, 2026, indicating regular maintenance and updates.

### What is the age rating for Konectbuses?

Konectbuses has an age rating of 4+, making it suitable for a wide range of users.

## Version history (last 5 releases)

### 117 — 2026-06-16

Bug fixes and performance improvements

### 115 — 2026-05-26

Bug fixes and performance improvements

### 114 — 2026-05-06

Bug fixes and performance improvements

### 112 — 2026-03-25

Bug fixes and performance improvements

### 111 — 2026-03-11

Bug fixes and performance improvements

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## More apps by THE GO-AHEAD GROUP PLC

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All apps by THE GO-AHEAD GROUP PLC: https://appshunter.io/developer/566501475

## Related topics

[suffolk bus](https://appshunter.io/ios/topics/suffolk-bus)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-07.*
