# KongaPay — user reviews > 25 indexed App Store user reviews of KongaPay by Konga Online Shopping Limited, rated 4.40/5 from 151 ratings. - Source: https://appshunter.io/ios/app/kongapay/id1105457515/reviews - App overview in markdown: https://appshunter.io/ios/app/kongapay/id1105457515.md - Rating breakdown: 5★ 122 · 4★ 5 · 3★ 5 · 2★ 0 · 1★ 19 ## Newest reviews (5 of 25) ### 4/5 — Too slow on receiving funds and send out *2025-06-11* I don’t know why they’re too slow about the transaction It’s not helpful you guys should be very fast while receive and sending out funds ### 5/5 — Scam alert *2023-04-25* This app is scam I send 50k there but can’t withdraw after I upload my documents **Developer response:** Hello nifemiidowu, I sincerely apologize for the issue experienced. Please be informed that Konga is a trusted brand and would never be involved in any deceitful act. please reach out to us at help@konga.com for further assistance.~Divinefavour. ### 1/5 — App crashes *2017-11-07, version 2.0.0* The app crashes immediately after logging in. ### 5/5 — Convenience on the go *2017-09-17, version 2.0.0* Talk about convenience at the touch of the button while still enjoying great benefits. Can't wait to see what's in store on future updates. ### 1/5 — Mr *2017-03-17* Poor update why can't I view recent transaction? Like the previous version. List out all plans on gotv&dstv subscription **Developer response:** Hello Nikkisplashh, my sincere apologies for the issue experienced, please reach out to us at help@konga.com for further assistance. ~Divinefavour ## Most critical reviews (10 lowest-rated) ### 1/5 — App is trash *2025-12-29* This app is just a trash and an unsuccessful platform to join. No good customer relation with customer care. There background crew member and tech support are useless and trash not working on weekends. They don’t even have clues to solve issues. Please guys I warned you don’t download talkless of registration they will traumatize you break you and still leave you to suffer ### 1/5 — Transaction pin blocked *2025-11-16* I deposited my money inside your app but couldn’t withdraw it, anytime I tried withdrawing it keeps showing me that my transaction pin is incorrect which I know is correct, and you also told me to contact your support which I also did multiple times but they’re not even solving the problem. This app is a stressful honestly ### 1/5 — Unblock my account oo *2025-10-04* Y’all block my account with my money in it without any reason telling me inappropriate transactions Ontop my money I send receipts and everything y’all requested for yet didn’t unblock and inconvenient me while I got stranded with my urgent funds in the account ### 1/5 — Unable to login *2025-07-19* Why I'm unable to login and don't send default pin ### 1/5 — I can’t claim the pending transaction *2025-07-12* Please developers talk to your bank so I can be able to claim a transfer that is under my pending I need the funds for something important ### 1/5 — Still yet to receive my money *2025-06-14* It’s almost 24hours now and i have still yet to receive my money I really dissatisfied with ur customer support team I still haven’t received any message from them i need my funds ASAP so i can delete my account ### 1/5 — SCAM *2024-06-01* They actually scam me of 10k 😭😭😭😭😭😭😭😭 thief thief….you guys are scammers thief 💔 **Developer response:** Hello Godwinbankz, I sincerely apologize for the issue experienced. Please be informed that Konga is a trusted brand and would never be involved in any deceitful act. please reach out to us at help@konga.com for further assistance.~Divinefavour. ### 1/5 — Scam *2023-07-05* They are here to steal please ban this app **Developer response:** Hello ella2slay, I sincerely apologize for the issue experienced. Please be informed that Konga is a trusted brand and would never be involved in any deceitful act. please reach out to us at help@konga.com for further assistance.~Divinefavour. ### 1/5 — They are scam *2023-05-05* This App is a scam,pls avoid it people,after I upload documents I still can’t withdraw,pls avoid it people **Developer response:** Hello MiracuPablo, I sincerely apologize for the issue experienced. Please be informed that Konga is a trusted brand and would never be involved in any deceitful act. please reach out to us at help@konga.com for further assistance.~Divinefavour. ### 1/5 — Very greedy company *2017-12-31, version 2.1.0* They took money from my card to authorise the card for payment on kongapay but they never refunded my money. I have sent several emails to them but no response. Watch out - it’s a very useless company. ## Most praised reviews (10 highest-rated) ### 5/5 — Amazing App *2026-07-04, version 2.8.20* I have really enjoyed my experience using Kongapay for transfers, savings and bill payments! ### 5/5 — Quick transactions *2025-06-19* Got settled instantly . ### 5/5 — Great *2024-11-05* Fantabulous ### 5/5 — Great App! *2024-11-04* Extremely easy to use and process payments ### 5/5 — Best app *2024-10-13, version 2.7.22* Great service, fast transfers and amazing interface. ### 5/5 — Excellent *2024-10-01* Great service improvement! ### 5/5 — Quick. Reliable . Easy to Use *2024-09-26* Such an amazing app, can transfer in quick steps and transactions are very reliable. ### 5/5 — Easy seamless transaction *2024-08-23* Easy to navigate, easy to carry out transactions, I've been using KongaPay for more than 6yrs, it became my go to banking app for quick seamless transaction. ### 5/5 — The most reliable banking app! *2024-08-09, version 2.7.19* I’ve been using Kongapay for years and it always come through! Whenever other apps aren’t working I’m sure my Kpay will work. Also love their new savings feature they just added. I don’t have to do anything and my money is making money for me! ### 5/5 — SCAM *2023-08-05* They actually scam me of 10k 😭😭😭😭😭😭😭😭 thief thief **Developer response:** Hello Godwinbankz, I sincerely apologize for the issue experienced. Please be informed that Konga is a trusted brand and would never be involved in any deceitful act. please reach out to us at help@konga.com for further assistance.~Divinefavour. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*