# Koodo Internet — user reviews

> 6 indexed App Store user reviews of Koodo Internet by TELUS Communications Inc., rated 1.69/5 from 13 ratings.

- Source: https://appshunter.io/ios/app/koodo-internet/id6751507105/reviews
- App overview in markdown: https://appshunter.io/ios/app/koodo-internet/id6751507105.md

## Most critical reviews (6 lowest-rated)

### 1/5 — Useless

*2026-08-31*

My internet has been down for more than 24 hours and this app is useless - trying to trouble shoot the internet that doesn’t work but you need the internet to troubleshoot it 

Also why is it so hard to talk to a real person ? 

It has not been a month yet and the internet died 3 times 

I would not recommend this app or the provider 

Try your luck somewhere else

### 1/5 — Totally Useless

*2026-07-31*

I can’t believe why would anyone invest in making such a useless application. Absolutely good for nothing. Doesn’t help you in any way.

### 1/5 — Nothing happens

*2026-04-06*

When I try to troubleshoot internet/router connection, it says "agent is working in the background" but nothing ever happens...

### 1/5 — Koodo app?

*2026-01-08*

There should be a koodo mobile app, not just a koodo wifi app.

### 1/5 — Totally Useless

*2026-01-07*

This app doesn’t even do anything. It says it can troubleshoot and help you with internet diagnostics, but there’s no options to even do anything except leave feedback and do a speed test. I clicked for a speed test and it said “Oh no! Looks like your wifi is out!” Thanks, I can figure out that much, that’s why I’m here lol. Doesn’t help you troubleshoot or any error codes, just tells you to go back to the home page which is a whole ‘lotta nothing. You can’t even change your router name or password on the app, either. I don’t know why you’d have a whole app that doesn’t even do basics for home internet. You gotta go into your browser to do anything.

### 1/5 — Terrible app

*2025-12-08*

Literally every option is only a speed test.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*