# Koogeek Home — Works with Homekit and Alexa

> Remote control and automation for HomeKit-enabled smart plugs. (iPhone/iPad app by SHENZHEN TOMTOP TECHNOLOGY CO., LTD..)

- Source: https://appshunter.io/ios/app/koogeek-home/id1078204013 (this page in markdown: same URL + `.md`)
- Developer: [SHENZHEN TOMTOP TECHNOLOGY CO., LTD.](https://appshunter.io/developer/729686625)
- Category: Utilities
- Price: Free
- Rating: 1.68/5 from 338 App Store ratings · 50 written reviews indexed
- Age rating: 4+
- Requires: iOS 9.0 · 135 MB
- Languages: English
- Released: 2016-05-20
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/koogeek-home/id1078204013/reviews.md

## What is Koogeek Home?

The Koogeek Home app lets you control your Koogeek SmartPlug right from your iOS device, from wherever you are. 
Use the Koogeek Home app to control lamps, fans, humidifiers and more that plugged into the Smart Plug with your iPhone, iPad or iPod touch. **

Koogeek Home requires iOS9.0 or later.

Designed to support Koogeek’s HomeKit-enabled Smart Plugs, the Koogeek Home app can easily add and configure Koogeek smart accessories on your network.
Turn SmartPlugs on and off even when you are not home.
Set timer or automation to turn Koogeek smart accessories on or off automatically.
Monitor the daily electricity consumption of the past two months.
Set up customized Scenes (e.g. “Going to bed”) to control multiple accessories at once. For example, tapping the Scene or speaking to Siri, “Siri, I’m going to bed,” might turn on your bedroom fan and turn off your bedside lamp.
Control your HomeKit-enabled accessories with your voice using Siri directly from your iPhone, iPad, or iPod touch. (e.g. After a Room being named Kitchen, you can simply tell Siri to “Turn my Kitchen off” to turn off your kitchen’s Koogeek SmartPlugs)**
Compatible with HomeKit-enabled devices.
*Requires internet access or cellular signal.
*Controlling HomeKit-enabled accessories away from home requires an Apple TV (3rd generation or later) with Apple TV software 7.0 or later and an iPhone, iPad or iPod touch with iOS 9.0 or later.
The Koogeek Home app now includes HomeKit support and a lot of great, new features. Our Koogeek Customer Service Team is here to make sure you get the most out of the app and your products! Contact support@koogeek.com with any questions you might have.

## Key features

- Remote control of smart plugs
- Set timers and automations
- Monitor electricity consumption
- Create custom scenes
- Voice control with Siri
- Add and configure accessories

## What do users think of Koogeek Home?

Overall sentiment: negative

**Pros**

- 👍 Works well with Apple HomeKit (sometimes)
- 👍 Hardware is decent (when it works)
- 👍 Siri integration is solid (sometimes)
- 👍 Easy setup (initially)
- 👍 Timer and automation features (when functional)

**Cons**

- 🐛 App crashes immediately on iOS 15
- 🐛 No app updates in a year
- 🐛 Keeps logging users out
- 🐛 Firmware updates break functionality
- 🐛 Devices frequently stop responding
- 🐛 Difficult to set up
- 🐛 Wiring issues with wall switch
- 🐛 Products stop working after brief power outages
- 🐛 Customer support is non-existent
- 🐛 App freezes on splash screen
- 🐛 No way to update devices
- 🐛 App doesn't work on iOS devices
- 🐛 Products are unreliable
- 🐛 Alexa compatibility is inconsistent
- 🐛 Does not connect to Google Home
- 🐛 Firmware update errors
- 🐛 App doesn't do anything after update
- 🐛 Dead end for updates via Home app
- 🐛 App is weirdly designed
- 🐛 Support is unhelpful
- 🐛 App doesn't hold settings
- 🐛 Devices show as 'not connected'
- 🐛 App is full of glitches without HomeKit
- 🐛 Cannot set time zone or time
- 🐛 Google Home integration fails
- 🐛 Devices are in 'no response' state
- 🐛 Outlets rarely work
- 🐛 App requests unavailable updates
- 🐛 Siri cannot control lights
- 🐛 Data privacy policy repeatedly prompts
- 🐛 PayPal checkout doesn't work
- 🐛 Devices drop out daily
- 🐛 Outlet shuts off by itself
- 🐛 No option to update Wi-Fi settings
- 🐛 Prompts to log into iTunes Store
- 🐛 Sends notification spam
- 🐛 'Next' button unresponsive in app
- 🐛 App crashes when cancelling
- 🐛 P1 units become unresponsive quickly
- 🐛 Apple TV cannot be used as a hub
- 🐛 App is not user-friendly
- 🐛 Does not work with HomeKit
- 🐛 Prompts to turn on iCloud Drive/Keychain
- 🐛 Alexa support is not true
- 🐛 Company does not support products

**Commonly reported bugs**

- App crashes immediately on iOS 15
- App freezes on splash screen
- Devices frequently stop responding
- Firmware updates break functionality
- Firmware update errors
- Alexa compatibility is inconsistent
- Google Home integration fails
- Siri cannot control lights
- Outlet shuts off by itself
- App requests unavailable updates
- P1 units become unresponsive quickly
- App doesn't hold settings
- Cannot set time zone or time
- PayPal checkout doesn't work
- Devices drop out daily
- App doesn't work on iOS devices
- No way to update devices
- Login screen freezes
- Incompatible with older devices
- Keeps logging users out
- App doesn't do anything after update
- Dead end for updates via Home app
- App is weirdly designed
- Support is unhelpful
- Devices show as 'not connected'
- App is full of glitches without HomeKit
- Google Home integration fails
- Devices are in 'no response' state
- Outlets rarely work
- App requests unavailable updates
- Siri cannot control lights
- Data privacy policy repeatedly prompts
- PayPal checkout doesn't work
- Devices drop out daily
- Outlet shuts off by itself
- No option to update Wi-Fi settings
- Prompts to log into iTunes Store
- Sends notification spam
- 'Next' button unresponsive in app
- App crashes when cancelling
- P1 units become unresponsive quickly
- Apple TV cannot be used as a hub
- App is not user-friendly
- Does not work with HomeKit
- Prompts to turn on iCloud Drive/Keychain
- Alexa support is not true
- Company does not support products
- Wiring issues with wall switch
- Products stop working after brief power outages
- Customer support is non-existent
- App doesn't work on any of our io devices
- Products are unreliable
- Firmware update ruined outlet plugs
- App gets stuck, does not go beyond first screen
- Cannot get rid of update number on Home icon
- App has been calling for an update, but it's a dead end
- Support responds with a trite 'Sorry...' and makes you jump through hoops
- Smart devices are always 'not connected' to Google Home
- One plug is not responding, firmware update gives an error
- Plug stopped working entirely after a few weeks
- Devices stop responding to the app after a while
- App tells me devices need updates, but opening the app freezes it
- Outlet still works, but no update available in the app
- It should not be so hard to identify if a firmware update is needed and then apply it
- Firmware updates are a hidden feature buried under EACH DEVICE
- No clear way to update devices
- App mostly duplicates Apple Home app or tries to sell more products
- App never works because devices always show as 'not responding'
- Software is junk, always syncing, never allows adding product
- Without HomeKit, app is full of glitches and terrible
- Every time one or more devices not responding
- Google does not work with Home app
- Trying to link Koogeek home to Google home, no response
- Always in a 'no response' state
- Outlets do not respond, app shows them as off-line
- App is requesting an update, but it's not available
- Siri cannot turn lights on or off
- No option under Third Party Connections for Google Home
- Outlets disconnect often and have to be deleted and re-added
- Notification says update outlet but can't through the app
- Emailed customer support, still waiting for a response
- PayPal checkout doesn't work
- My 6 devices seem to drop out
- My outlet shuts off by itself all the time
- Updating router's password shut Koogeek down without any easy or obvious solution
- Prompted to log into iTunes Store every time I launch the app
- Developer spams via notifications pushing games
- App won't connect to plug, 'Next' button unresponsive
- P1 units were unresponsive after an hour
- App will not open with Homekit, shuts down
- App loads a giant '!' prompt screen asking to turn on iCloud Drive and iCloud Keychain
- Outlets work fairly well with occasional connectivity issues
- Alexa support is not true
- Manufacturer will not support their own products

**Most requested features**

- Add animation for colored lights
- Allow users to update Wi-Fi settings easily
- Provide a 'shotgun upgrade all Koogeek stuff' button
- Bring firmware update function to front tabs
- Add last state power option in app

## Recent user reviews (10 of 50)

All indexed reviews: https://appshunter.io/ios/app/koogeek-home/id1078204013/reviews.md

### 1/5 — App fails since iOS 15

*2022-02-18, version 3.1.7*

They say they respond to all emails. I’ve emailed them 6 times. I’ve gotten no response. Since the release of iOS 15 this app crashes immediately like a drunken driver all you see is the flash screen. Even deleted the app reinstalled. Still crashes like a drunk. Still no reply no app update seems like they don’t care if their items sell.

### 1/5 — Avoid

*2022-02-11, version 3.1.7*

No app updates in a year, and last update is “fix the bug”? I like their product but I can’t stand how the update available message never goes away in the HomeKit app. There is seemingly no way to update the device in the koogeek app.

### 3/5 — Keeps logging me out

*2022-02-09, version 3.1.7*

Other than having to power cycle the plug about once every other month, my only other complaint is that the Koogeek app keeps requiring to log back in on a periodic basis. I thought maybe it had to do something with new versions of the app but the last app update is reported as 1y ago. It would be nice they would fix that.

### 1/5 — Do NOT buy their products

*2022-01-09, version 3.1.7*

It has been more than 3 years without a firmware update for HomeKit. The product fails several times. Do not expect a fix or improvement. Buy another brand, trash what you have from them.

### 1/5 — As if Koogeek abandoned Apple HomeKit

*2021-12-26, version 3.1.7*

Nothing but motivations to update Koogeek devices and no way to update. App doesn’t work on any of our io devices. Spent two months waiting for responses from support.

Word to the wise - stop purchasing Koogeek devices when they are not around to maintain or support.

### 1/5 — Junk!

*2021-11-04, version 3.1.7*

The app and smart outlets only work part of the time.  It’s hard to set up and even simple things like changing the time that something operates is also challenging.  Look for another product!

### 1/5 — Worst product I’ve ever purchased!

*2020-11-24, version 3.1.7*

I purchased a Koogeek Home wall switch to control my front porch lights and two Koogeek wall plug-in controls. All are crap. I don’t know how this organization had the nerve to even bring these products to market. The lights switch was especially a disappointment and I had to call an electrician to set it up, because the wiring didn’t match up to my brand new built home. Every few months there’s a brief power outage in my neighborhood due to the new construction. Every time I have to go through the set up process again to make this function properly. There are times when there appears to be no power outage (clocks haven’t stopped their digital time) and the unit just suddenly stops working. I purchased another light switch and will be switching it out very soon.  I VERY STRONGLY DO NOT RECOMMEND ANY OF THEIR PRODUCTS.

### 1/5 — Remove from Apple Store

*2020-11-01, version 3.1.5*

The App stopped working more than a year ago. They say updates are made but they are not to fix the app, simply to avoid Apple from kicking them out from the App store. I spent lots of money on they product and their customer support is non existent. As a typical Chinese company they deceit and lie about their products and quality. They should be reported to the App Store and should be kicked out.

### 4/5 — No Problems, I’ve Been Using The Units For 4 Years

*2020-09-27, version 3.1.5*

I got a new modem last year and had a little trouble getting the units to connect. Then I realized that all I needed to do was temporarily move the units closer to the modem to accomplish the set up. I could then move the switch anywhere within range. Works perfectly every time. All that might be needed is a bit of patience. I love the switches and I’m adding more all the time!!

### 1/5 — Stopped working right

*2020-09-10, version 3.1.5*

Shortly after I updated the Koogeek Home firmware it stopped responding sometimes it takes three or four taps of the fixture to get it to work and sometimes it doesn’t work at all. Everything was fine before the update now it’s just junk. The update ruined the outlet plugs. So disappointed

## Frequently asked questions about Koogeek Home

### What does the Koogeek Home app do?

The Koogeek Home app allows you to remotely control your Koogeek SmartPlugs and other connected devices from your iPhone, iPad, or iPod touch. You can turn devices on and off, set schedules, monitor energy consumption, and create custom scenes for simultaneous control.

### What are the key features of the Koogeek Home app?

Key features include remote control of smart plugs, setting timers and automations for devices, monitoring daily electricity consumption, creating custom scenes to control multiple accessories at once, and voice control integration with Siri for HomeKit-enabled accessories.

### Is the Koogeek Home app free to use?

Yes, the Koogeek Home app is free to download and use. There are no in-app purchases or advertisements mentioned in the provided description.

### What devices is the Koogeek Home app compatible with?

The app is designed to work with Koogeek's HomeKit-enabled Smart Plugs. It is compatible with HomeKit-enabled devices and requires iOS 9.0 or later. Remote control away from home requires an Apple TV (3rd generation or later) with specific software versions.

### How can I use the Koogeek Home app for automation?

You can use the app to set timers or automations to turn your connected accessories on or off automatically at specific times. Additionally, you can create custom 'Scenes' that trigger multiple actions with a single tap or voice command, such as a 'Going to bed' scene.

## Version history (last 1 release)

### 3.1.7 — 2020-11-24

1. Fix the bug

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All apps by SHENZHEN TOMTOP TECHNOLOGY CO., LTD.: https://appshunter.io/developer/729686625

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*