# KORSVIP — user reviews

> 149 indexed App Store user reviews of KORSVIP by Michael Kors (USA), Inc., rated 4.90/5 from 48,940 ratings.

- Source: https://appshunter.io/ios/app/korsvip/id1248958280/reviews
- App overview in markdown: https://appshunter.io/ios/app/korsvip/id1248958280.md
- Rating breakdown: 5★ 44,802 · 4★ 2,609 · 3★ 751 · 2★ 237 · 1★ 541

## What do users think of KORSVIP?

Overall sentiment: positive

**Pros**

- 🚀 Easy to use app
- 👍 Convenient online shopping experience
- 💎 High-quality products
- 🎁 Great gift options
- 🛍️ Excellent sales and deals
- 🚚 Fast and reliable shipping

**Cons**

- 🐛 Bugs and glitches in the app
- 🔍 Inaccurate inventory information
- 🤔 Confusing layout and navigation
- 🔄 Inconsistent app and website experience
- 💳 Issues with points/rewards program
- 🕰️ Slow response from customer service

**Commonly reported bugs**

- Quantity in cart increases unexpectedly
- Inability to cancel or modify orders
- Incorrect pricing and availability information
- Syncing issues between app and website
- Unreliable points/rewards tracking

**Most requested features**

- Add wishlist functionality to the app
- Improve search and filtering options
- Provide more detailed product information
- Allow in-store pickup and returns
- Enhance mobile app performance and stability

## Newest reviews (14 of 149)

### 2/5 — Can’t get in

*2025-11-17, version 9.1.1*

I genuinely am confused how to access this app. I have made an account online and everything but it’s just stuck on MK’s face

### 2/5 — App is broken

*2025-09-21, version 9.1.1*

App no longer works. It says to go to the website or sign up for SMS, which I’ve already done. I go sign in on the website then go back to the app and nothing. I figured you had to sign in through the website to access the app but it’s still not working. I wanted to buy a new purse but I don’t want to do it through the website on my phone.

### 4/5 — Amo a marca mas comprar por site sem falar inglês é ruim. Muito ruim

*2025-08-28, version 9.1.1*

Eu comprei um presente chegaria 2 dias antes da data q eu precisava , infelizmente essa ups não foi no meu endereço e estou tentando contato por tel mandam aguardar. por email todos voltam !  Infelizmente fiquei sem o presente no aniversário! E não tive suporte tudo muito lento ! Não moro aqui e meu inglês É horrível e isso dificulta muito mais ! Me lembro das celebridades que eu convivia no país falando da Marca acredito que o melhor seja ir até a loja mesmo , pois o on line para mim não funcionou! Ainda não consegui fazer nem o cancelamento e nem respostas

### 2/5 — So the app forces you to sign up for email or text spam so you can shop

*2025-07-13, version 9.1.1*

I am very disappointed in the mk app. It was my favorite. Shop and go. Now they want to spam you

### 1/5 — App and website are always very slow

*2025-07-04, version 9.1.1*

The app and the website are really slow all the time and they’re hard to shop on I hope you can work on them in the future bcs they make me sick and giving me hard time with shopping

### 1/5 — Needs work

*2025-05-29, version 9.1.1*

App as soon as I open it keeps asking to either go to the website or two verify my phone number through SMS I did do the phone thing and when I close app and go back in still asks for the same thing

### 1/5 — Just use the website

*2025-05-18, version 9.1.1*

It only says sign up for sms or go to website it’s not even an app at that point because that’s the only screen it takes you to. I don’t want to use the website I wanna use the app but can’t because it isn’t working, even deleted and redownloaded

### 3/5 — App not working

*2025-04-19, version 9.1.1*

Since the new update it is not letting me get passed the SIGN UP FOR SMS message even though im a vip member and I am a huge fan of MK

### 1/5 — App is useless after months st recent update

*2025-04-19, version 9.1.1*

You can’t get pass the screen requesting you sign up for SMS notifications. This is why “you miss me”. The 10% doesn’t help if I can’t get info the app to shop!

### 1/5 — Waste

*2025-04-19, version 9.1.1*

So it actually doesn’t even let you on the app it just redirects you to the website and the website has a delay and lag and always signs you out

### 1/5 — Useless app

*2025-04-14, version 9.1.1*

The app takes you to the website or asks you to sign up with sms, nothing else so yup a waist of space on your phone. Hope the devs fix it or take it off the App Store.

### 1/5 — App issues

*2025-04-04, version 9.1.1*

The app isn’t opening after the recent update.

### 1/5 — Useless app

*2025-04-03, version 9.1.1*

What’s the purpose of having the app if it keeps opening a new window even after you opted for a message? It’s not making any sense at all.

### 1/5 — Empty contents

*2025-03-17, version 9.1.0*

I used to shop through this app quite a bit, and found it very helpful. For months, it has been completely empty. Anything I click on it says that there is an error and to try back later.

## Most critical reviews (10 lowest-rated)

### 1/5 — M

*2025-11-16, version 9.1.1*

Just sends you to the website after asking you to sign up for text messages.

### 1/5 — App has not worked since their update :(

*2025-11-06, version 9.1.1*

I love buying Michael Kors stuff for myself, my wife, and our son. This is one of the only shopping apps I kept on my phone. Unfortunately, once they updated the app, it has not worked for me. It pops up a message that says “We’ve updated our shopping experience”, and prompts you to sign up for email and text. I signed up for both, tried redownloading the app, and the app still will not work. I’m very sad that I now have to manually search for clothes online. I know that sounds like a first world problem, and it is, but why have an app that doesn’t work. Please fix this so I can buy some cool stuff.

### 1/5 — Useless App only to get your Phone Number

*2025-10-22, version 9.1.1*

Completely useless app. Doesn’t do anything other than direct you to the MK website or ask you to provide your phone # to sign up for spam text messages. No shopping, no viewing of points or orders. Nothing.

### 1/5 — App won’t open

*2025-09-23, version 9.1.1*

My app won’t open and is stuck in a page that says signup for sms which I already did or go to website.

### 1/5 — MK review

*2025-08-30, version 9.1.1*

Take the app down, it doesnt even work, i have lost all my receipts here

### 1/5 — No App

*2025-08-19, version 9.1.1*

There is no app. You download a bookmark to go to the website. It’s useless.

### 1/5 — Updated App

*2025-08-07, version 9.1.1*

Since the APP was “Updated our shopping experience” the app does not open at all. You cannot move past this “announcement” of a better experience. Lame, so not a better experience. Literally has rendered the app useless and non-functional.

### 1/5 — Fix

*2025-07-28, version 9.1.1*

Why it asks to sign up for sms or just go to website?
The app literally is useless now.
The app was better than the website.  Please bring back the app.

### 1/5 — Start up screen

*2025-07-17, version 9.1.1*

App doesn’t load at all only tells me to go to the website please fix this it’s completely useless right now

### 1/5 — It doesn't work

*2025-07-15, version 9.1.1*

It only says go to the website. I can't use the app only welcome page appear after opening.

## Most praised reviews (10 highest-rated)

### 5/5 — MK  brand 💕

*2025-10-08, version 9.1.1*

best quality great experience

### 5/5 — Great app can’t wait for updates

*2025-05-05, version 9.1.1*

Great app

### 5/5 — App no longer

*2025-04-08, version 9.1.1*

The app leaving omg

### 5/5 — rate

*2025-03-27, version 9.1.1*

10/10

### 5/5 — THE BEST BRAND EVER!!!

*2025-03-25, version 9.1.0*

This brand to the BEST most elegant quality ever !!!! I will take this over LV!!!!!!

### 5/5 — Michael Kors … 100% satisfaction!

*2025-03-16, version 9.1.0*

What a unique-luxurious brand!!
I’m always satisfied w/  the great quality merchandise…& affordable prices. I love shopping the site and get lost in the amazing selection available for purses and accessories. 
Excellent service, packaging, and efficient delivery. I love the timeless style and trends of the handbags and eye wear. 
Will be a forever customer!

### 5/5 — Love this app

*2025-03-12, version 9.1.0*

I love this app, it’s so easy to use.

### 5/5 — I love it🥰

*2025-03-06, version 9.1.0*

😍😍😍

### 5/5 — Love this App!

*2025-02-27, version 9.1.0*

Love how it has all categories separate and it also shows the sale prices under all teams.

### 5/5 — Love

*2025-02-18, version 9.1.0*

Love this app spend alot of money though😂❤️

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
