# KorTerra Field

> Mobile application for managing 811 locate tickets and related tasks. (iPhone/iPad app by KorTerra, Inc..)

- Source: https://appshunter.io/ios/app/korterra-field/id1579916966 (this page in markdown: same URL + `.md`)
- Developer: [KorTerra, Inc.](https://appshunter.io/developer/594835372)
- Category: Utilities
- Price: Free
- Rating: 4.70/5 from 18 App Store ratings · 34 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.5 · 107 MB
- Languages: American English
- Released: 2022-07-31
- Data updated: 2026-08-18
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/korterra-field/id1579916966/reviews.md

## What is KorTerra Field?

Welcome to the next generation of KorTerra one call ticket management for mobile users, available for download on any smartphone or tablet. KorTerra Field has been purposefully designed for locators with the goal of empowering greater efficiency when managing 811 locate tickets on the go.  

Locators can easily plan their day around the type and location of tickets, take and upload photos directly in the app without sacrificing device storage space, and utilize click-to-call or click-to-email capabilities that provide streamlined communication with ticket owners and contractors. Offline capabilities allow users with spotty or no connection to continue viewing, managing, and completing tickets. 

Some of many additional features and capabilities of Field include:  

- View, track, update, and complete assigned tickets 

- Cross-launch default maps for easy navigation  

- Take and attach photos directly to the ticket  

- Map-centric views  

- Visual cues for emergency, late, and coming due tickets 

- Add notes to tickets 

- Custom filters and sorting options for tickets 

- View underground facilities layer (if licensed) 

- Set preferences for and receive in-app notifications for changes to assigned tickets 

- Track location against the dig box  

- Enter and manage timesheets

Privacy Policy: https://www.korterra.com/privacy-policy

## Key features

- Manage 811 tickets
- Upload photos to tickets
- Click-to-call/email
- Offline ticket management
- Map-centric views
- Timesheet management

## Recent user reviews (10 of 34)

All indexed reviews: https://appshunter.io/ios/app/korterra-field/id1579916966/reviews.md

### 3/5 — Always active Location?

*2026-07-02, version 1.16.7*

So for a while the Korterra app has been much better, but recently, not sure if it’s the iOS update or a KorTerra update, but the app now demands that we have our location settings for the app to be ‘Always On’.I don’t see the point in this as the app does not perform notifications based on location in the background. Until this is resolved, I’ll be using the mobile website.

### 1/5 — App crashes daily

*2026-04-29, version 1.16.4*

1

### 5/5 — Works great

*2026-02-10, version 1.16.0*

No notes

### 5/5 — Getting better

*2025-12-15, version 1.15.5*

Room to grow, but app keeps getting better

### 2/5 — Forced to slow down

*2025-09-26*

I’ve been using this app for a couple years, and the only issue I really came across was the fact that the app would randomly crash. As of the past week, the app will crash when you scroll through the map too quickly, or zoom in too fast. I’m not sure if it’s because of cache or what not, but I might be forced to use the web interface.

**Developer response:** Hello - we're sorry to hear about this! We really appreciate you sharing your feedback and for being a longtime user.

Would you be interested in talking about your experience in greater detail? We’re continuing to roll out additional performance enhancements, and feedback like yours helps us identify and address any remaining issues. If you’re open to sharing more details, please reach out to our product team at productmanagement@korterra.com.

### 1/5 — Crashes, loads, crashes again

*2025-09-23, version 1.15.0*

New update 09/23/25 and crashes more now then it ever used to. Almost makes the app unusable. Especially when every other crash forces you to log back in again

### 1/5 — Terrible app

*2025-08-15, version 1.14.23*

Even had a “meeting” with people who assured basic issues would be addressed, we are almost a year since that meeting and absolutely nothing has changed, stability is still terrible, constant app crashing or not syncing, map not loading basic things causing you to constantly restart. Don’t even get started on trying to upload pictures.

### 1/5 — Trash

*2025-06-13, version 1.14.19*

I’ve been using this app for over a year locating, and it constantly crashing using the zoom, or just by itself, not to mention the syncing issues it has. Can’t even lock the screen or it will stop and eventually fail. Don’t bother with this if you actually want your crew to get their job done.

### 1/5 — WORST SOFTWARE EVER

*2025-06-12, version 1.14.19*

I have never ever written a review about anything tech related. This program forced my hand.
Worst thing I’ve ever had to deal with in a work setting. Constantly crashing, lagging, issues uploading pictures and syncing. Takes forever to sync, and you can’t exit the app and let it run in the background because it won’t sync at all unless it’s open. Web application is the same way. Repeat issues, never fixed, always bugging out. Do not recommend.

### 1/5 — Mandatory torture

*2025-05-30*

If I wasn’t forced to use this app for work, I would delete it from my phone and never look back. 
Uploading 50 pictures at a time is a  joke and causes constant crashes. 
When using the in app camera, it crashes and deletes the pictures.
When the mapping ordains to load, it flashes and changes the routes of the mains in between each flash.
You have to be so zoomed in on the map to load the prints, that you can’t view your entire scope of work at a time. 
The app reopens closed tickets without notice and does not ‘star’ them again which can cause locators to unknowingly allow a COMPLETED ticket to go late. 
It’s like pulling teeth to get the board to resync. 
0/10 do not recommend

## Frequently asked questions about KorTerra Field

### What does the KorTerra Field app do?

The KorTerra Field app is designed to help locators manage 811 locate tickets efficiently while on the go. It allows users to view, track, update, and complete assigned tickets, plan their day based on ticket location and type, and communicate directly with ticket owners and contractors.

### What are the key features of KorTerra Field?

Key features include the ability to view and manage tickets, upload photos directly to tickets, use click-to-call and click-to-email for communication, and work offline. It also offers map-centric views, visual cues for ticket urgency, note-taking, and timesheet management.

### Is KorTerra Field free to use?

Based on the provided information, the app is available for download and does not mention any in-app purchases or ads, suggesting it is a free application for users.

### What devices is KorTerra Field compatible with?

The app is available for download on any smartphone or tablet, indicating broad compatibility across mobile operating systems like iOS and Android.

### How does the offline capability work?

The offline capabilities allow users to continue viewing, managing, and completing tickets even when they have a spotty or no internet connection. This ensures productivity in areas with poor network coverage.

## Version history (last 5 releases)

### 1.16.10 — 2026-08-13

KorTerra Field 1.16.10 contains bug fixes and feature enhancements

### 1.16.9 — 2026-07-16

KorTerra Field 1.16.9 contains bug fixes and feature enhancements

### 1.16.8 — 2026-07-13

KorTerra Field 1.16.8 contains bug fixes and feature enhancements

### 1.16.7 — 2026-06-20

KorTerra Field 1.16.7 contains bug fixes and feature enhancements

### 1.16.6 — 2026-06-09

KorTerra Field 1.16.6 contains bug fixes and feature enhancements

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## More apps by KorTerra, Inc.

- [KorWeb](https://appshunter.io/ios/app/korweb/id1085751402)

All apps by KorTerra, Inc.: https://appshunter.io/developer/594835372

## Related topics

[korterra field](https://appshunter.io/ios/topics/korterra-field) · [korterra](https://appshunter.io/ios/topics/korterra)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*
