# Kova Service

> Mobile service management for technicians with customer and order data access. (iPhone/iPad app by MiTek Industries, Inc..)

- Source: https://appshunter.io/ios/app/kova-service/id785439795 (this page in markdown: same URL + `.md`)
- Developer: [MiTek Industries, Inc.](https://appshunter.io/developer/483272546)
- Category: Business
- Price: Free
- Rating: 5.00/5 from 2 App Store ratings
- Age rating: 4+
- Requires: iOS 13.0 · 12 MB
- Languages: American English
- Released: 2014-01-01
- Data updated: 2026-06-07
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/kova-service/id785439795/reviews.md

## What is Kova Service?

Kova Service enables your service technicians to access their data when on-site with the customer. 

With Kova Service, the technicians can view service orders and requests, including; customer information, service call information, home information, options, and more!

In addition, the technicians can take pictures of the completed work and optionally use third-party signature applications to sign off the service orders.

Note: To use Kova Service, you must have installed Kova builds 2019.1.818, 2020.1.6596 or 2020.2.6597

## Key features

- Access service orders and requests
- View customer information
- Access home information
- Capture photos of completed work
- Integrate with signature applications


## Frequently asked questions about Kova Service

### What is Kova Service used for?

Kova Service allows service technicians to access customer and service order details while on-site. It helps them view information, capture photos of completed work, and get signatures for service orders.

### Is Kova Service free to use?

Yes, Kova Service is available for free. The app itself does not have a cost associated with downloading or using its core functionalities.

### What are the system requirements for Kova Service?

To use Kova Service, you must have Kova builds 2019.1.818, 2020.1.6596, or 2020.2.6597 installed. This ensures compatibility with the necessary backend systems.

### What devices support Kova Service?

Kova Service is supported on iPhone, iPad, and iPod devices. This allows technicians to use a variety of Apple mobile devices in the field.

### How often is Kova Service updated?

The latest version of Kova Service is 1.14.0, which was last updated on January 5, 2023. Updates typically include improvements and bug fixes to enhance performance and reliability.

### Does Kova Service have ads?

No, Kova Service does not contain advertisements. Users can expect an uninterrupted experience focused on managing their service tasks.

### What is the user rating for Kova Service?

Kova Service has a high user rating of 5.0 stars based on 2 reviews. This indicates a very positive reception from its current user base.

### Is Kova Service suitable for all ages?

Kova Service is rated for ages 4 and up. Its business-oriented functionality is primarily intended for adult service professionals.

## Version history (last 5 releases)

### 1.14.0 — 2023-01-05

- Added section listing all open tasks
- Users can now define the name of a task created on the mobile app (if Kova supports it)
- Added ability to search vendors
- Fixed bug causing date picker not to display property when selecting date, start and end times of a new task.
- Added log out button 
- Fixed issue of reason codes not being available on Kova versions 2018.2 or older

### 1.13.0 — 2022-08-10

* New app icon and splash-screen
* Service Order Item screen displays a consolidated Defect Codes header
* New screenshots

### 1.12.0 — 2021-01-05

* Replaced main menu button icon to 'hamburger menu'
* Added 'OK' and 'Cancel' buttons to date/time picker

### 1.11.0 — 2020-11-17

[*] Removed "Enable Document Portal" app setting
[*] Disabled menu button when service order item is not Scheduled or Completed
[*] Replace all 'photo' icons with 'paperclip' icons
[*] In the service order details page, added paperclip icon to the 'Attachments' section (like we already do for the 'More Notes' section) when there are attachments
[*] Changed default text in new attachment note from "S/O Pictures" to "S/O Files" since any type of file can be an attachment
[*] User is now able to view attachments for a Service Order Item

### 1.10.1 — 2020-08-29

[*] New About section
[*] Improved contrast between list headers and content
[*] Ability to sort by community and lot in Week view
[*] User is now able to select individual pending actions to cancel
[*] Disabled menu button if service request item is not in the Open state
[*] Added ability to capture user session data information
[*] Fixed issue of app content not being visible when Dark Mode is enabled

## Apps similar to Kova Service

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| --- | --- | --- | --- |
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| [Union Colony Insurance Agency](https://appshunter.io/ios/app/union-colony-insurance-agency/id1639418545) | — | Free | Business |

## More apps by MiTek Industries, Inc.

- [MiTek Builder Products](https://appshunter.io/ios/app/mitek-builder-products/id483272543)
- [Kova Mobile](https://appshunter.io/ios/app/kova-mobile/id520802522)
- [MiTek® Mobile Viewer](https://appshunter.io/ios/app/mitek-mobile-viewer/id525573517)
- [MiTek NZ Guide](https://appshunter.io/ios/app/mitek-nz-guide/id890668163)
- [MiTek NZ Training](https://appshunter.io/ios/app/mitek-nz-training/id1029666591)

All apps by MiTek Industries, Inc.: https://appshunter.io/developer/483272546

## Related topics

[kova](https://appshunter.io/ios/topics/kova) · [service@koosync.com](https://appshunter.io/ios/topics/service-koosync-com)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-07.*