# KPT850 — user reviews > 58 indexed App Store user reviews of KPT850 by Directed Electronics Australia. - Source: https://appshunter.io/ios/app/kpt850/id1190064113/reviews - App overview in markdown: https://appshunter.io/ios/app/kpt850/id1190064113.md ## Newest reviews (16 of 58) ### 1/5 — If no stars could be give I would have *2022-05-18, version 1.0.4* Doesn’t work with the app at all. Negative star review. ### 1/5 — Do not buy *2022-05-05, version 1.0.4* There is no support or updates to run the camera. Do buy these cameras. Contacted support several times and informed update was coming. Not true. ### 1/5 — Can no longer connect *2022-03-09* Not sure when I lost the ability to connect - maybe 6 months ago? - but I’m on ios 15, and can’t connect to the wifi. ### 1/5 — No longer works *2022-03-01, version 1.0.4* The app No longer works after iOS upgrade of phone ### 1/5 — Connection error *2021-11-01, version 1.0.4* Was working quite well till 2weeks ago it stopped and has now continued to say no internet found ### 1/5 — No support, don’t waste your money *2021-10-25* Cleary there’s an issue with the app, which is required to adjust anything and everything about the camera, inoperable for many IOS updated now and no sign of any attempt to address. The poor grammar in the app description is probably sufficient warning to steer clear. I will be spending my money on an alternative brand that reviews show, provides ongoing support. ### 1/5 — Doesn’t connect with iOS updates *2021-10-24* This camera is now useless. As the software isn’t updated with each iOS update I essentially have to throw the camera away and start again. Like others all over the internet, I can not connect to the camera ### 1/5 — Needs IOS15 support *2021-10-17, version 1.0.4* The app won’t connect with IOS15 at all, even when typing in the full device name when connecting as the FAQ suggests. It’s completely unusable currently and desperately needs an update. ### 1/5 — Connections issues *2021-10-09* Pretty slack to spend $100’s on a device that developers will not update the App to keep with current iOS. Was pretty happy with camera, but without app is pretty useless now. Stick with main stream larger brands for guaranteed support & development. ### 1/5 — Terrible product *2021-10-08, version 1.0.4* Like everyone. Wifi on phone shows it’s connected with a nice tick. No green light on unit. No connection. Hopeless. Sort it out. I’ll never by a Kapture unit again. ### 1/5 — Car Connection *2021-09-27, version 1.0.4* Is Rubbish… doesn’t seem to ever find the connection with your phone. Keeps timing out. Need to sort it out. ### 1/5 — Rubbish *2021-06-25, version 1.0.4* Should be able not get no stars!!! Can’t connect to camera absolute garbage ### 1/5 — Terrible *2021-05-20, version 1.0.4* The software application for this is a joke - absolutely useless full of issues and basically makes the dash-cam useless! Sort it out! ### 1/5 — Wont connect *2021-03-13, version 1.0.4* doesn’t work ### 1/5 — App won’t connect!! *2020-12-09, version 1.0.4* App won’t connect to Camera despite the device being connected to IOS wifi. Was working fine but now won’t work at all. Fix it ### 1/5 — Discontinued support? *2020-11-21, version 1.0.4* No updaate to support ios 14. What a bummer ## Most critical reviews (10 lowest-rated) ### 1/5 — You don’t get what you pay for *2024-12-30* This app is absolutely useless and the developers are non existent. The lack of support for the app has been reported to Apple as the app should not be on here if it no longer works. Don’t wast your time and money on the camera or the app. ### 1/5 — Rubbish. Stay away! *2024-11-17, version 1.0.4* What a rip off! Won’t connect. Won’t update. Camera is almost useless without connectivity. ### 1/5 — Terrble product *2024-09-28, version 1.0.4* Connectivity is just rubbish, not recommended at all 👎🏼 ### 1/5 — I'm in same boat *2024-07-08* Ya offer all that works we buy dash cams now we can't even use our old cameras I've sent capture few emails this joke why sell sumfin if ya gunna take away the way to use the app not on ### 1/5 — NEVER SINCRONIZES *2023-11-20, version 1.0.4* Rubbish app and camera. NEVER BUY A KAPTURE AGAIN. STINKS….. ### 1/5 — No phone connection *2023-04-04* I have tried on numerous occasions to get this app to connect to my phone. Used to work but then stopped. Have tried uninstalling, forgetting on wi-fi, reinstalling, nothing works. Very disappointing. ### 1/5 — Fix the app issue!! *2023-03-15, version 1.0.4* What’s the point of having a dash cam if you can’t access in the app that it requires??? ### 1/5 — Won’t connect *2023-03-02, version 1.0.4* The App won’t connect to the camera no matter what you try. I suspect that it isn’t comparable with IOS16 which is very poor. ### 1/5 — Terrible *2023-02-02* No update in 3 years. Doesn’t connect to my car. Even before then the gps has randomly broken 3 times. Would never recommend this to anyone. Do not buy a product from these people. ### 1/5 — Not 850 *2023-01-12, version 1.0.4* This is rubbish cannot connect to the App ## Most praised reviews (10 highest-rated) ### 5/5 — Kapture 850 *2024-04-16* Support was really good. Fixed ios problem. Turn to flight mode and make sure choosing correct network in the app. ### 5/5 — Still works. *2024-01-25, version 1.0.4* Since there is now wifi assist in new update with iOS which allows you to still use your cellular service at the same time. I turned of cellular connection so wifi was only available. Worked. Make sure you change the name of the camera in the app as well. For example came up with KPT850- but had to add the KPT850-51e8a which is what it was in wifi settings when connected. ### 5/5 — Solved: Stopped working iOS 13 *2020-01-13* After IOS13 update. Delete wifi connection and rejoin. Take note of the full WiFi name and enter it in the pop up box when asked after opening the app. All good now. ### 3/5 — It can connect *2023-11-03* It's November 2023 and i got my iphone to connect. But i had to turn off mobile data while it was connecting, then turn it back on again. Not ideal but it works. I otherwise like this product. ### 3/5 — Not connecting since recent update *2019-11-12, version 1.0.4* Usually pretty good, now not so good ### 3/5 — Half of features not working *2017-10-22* Not able to update time in AU it’s still having Chinese time ### 2/5 — Works but improvements needed *2021-10-07* The app works ok but it needs some improvements to make it more user friendly. Like time stamp the thumbnails for example. This app never seems to get updated. ### 2/5 — Update please *2020-06-25* I can no longer use this app ! With all the new phone updates which we have to do, this app no longer works. Please update your app to work with the latest phone updates. Highly annoying!!!! Please ### 2/5 — Wifi problem *2019-12-28* Hi, could you please fix the wifi problem as I am not able to connect to the camera. This app needs to be fixed. I can not connect to the camera. It doesn’t work on phone. Enable to connect. Thanks ### 2/5 — App not working *2019-12-04, version 1.0.4* Can’t use app on Apple phone. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*