# Kraftec — Delivers Better Living

> Scheduling and dispatching platform for home services businesses. (iPhone/iPad app by Kraftec Inc..)

- Source: https://appshunter.io/ios/app/kraftec/id6447797019 (this page in markdown: same URL + `.md`)
- Developer: [Kraftec Inc.](https://appshunter.io/developer/1682753529)
- Category: Business
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings
- Age rating: 4+
- Requires: iOS 13.0 · 14 MB
- Languages: American English, Catalan, French (France), German (Germany), Italian, Polish, European Portuguese, Chinese (Simplified, China), European Spanish
- Released: 2023-04-24
- Data updated: 2026-08-19
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/kraftec/id6447797019/reviews.md

## What is Kraftec?

Kraftec App is a free scheduling and dispatching field platform that simplifies and streamlines your home services business. From managing appointments and dispatching teams to tracking progress and generating leads, Kraftec offers a suite of tools to help you stay organized and efficient.

Kraftec App offers a range of customer communication tools, designed to help you deliver an exceptional customer experience. You can send job status updates, on-my-way texts, and even automatically send text and email reminders and confirmations to help reduce no-shows.

Kraftec's robust suite of tools also includes estimating, invoicing, and payment processing, enabling you to create, update, and send invoices and estimates from anywhere, while accepting a variety of payment methods, including cash, checks, and debit/credit.

For added convenience, Kraftec also features automatic phone notifications, which keep your technicians up-to-date on their jobs and help to improve communication across your team. Plus, Kraftec is completely voice-enabled, so there's no need to write descriptions - it automatically converts all voice recordings to text.

Kraftec's GPS time tracking capabilities allow you to track your technicians' locations, schedule them to the closest job, and avoid miscommunications, while integration with QuickBooks Online streamlines the process of importing job history, customers, and price lists, reconciling payments, and invoices.

We believe that by simplifying the contracting process and empowering contractors, we can transform the home services industry and drive positive outcomes for all involved. So why not give it a try today?

## Key features

- Appointment scheduling and dispatching
- Customer communication tools
- Estimating and invoicing
- Payment processing
- GPS time tracking
- Voice-to-text conversion
- QuickBooks Online integration


## Frequently asked questions about Kraftec

### What is Kraftec?

Kraftec is a free scheduling and dispatching platform designed to help home services businesses manage appointments, dispatch teams, track progress, and handle invoicing and payments efficiently.

### What devices does Kraftec support?

Kraftec is available on iPhone and iPod devices, allowing for on-the-go management of your business operations.

### How does Kraftec help with customer communication?

Kraftec offers tools to send job status updates, 'on-my-way' texts, and automated reminders via text and email, which helps reduce no-shows and improve customer experience.

### Can Kraftec handle payments?

Yes, Kraftec includes payment processing capabilities, allowing you to accept various payment methods such as cash, checks, and debit/credit cards directly through the platform.

### Does Kraftec offer GPS tracking?

Yes, Kraftec features GPS time tracking that allows you to monitor technician locations, schedule them for nearby jobs, and prevent miscommunications within your team.

### Is Kraftec suitable for businesses using QuickBooks?

Kraftec integrates with QuickBooks Online, streamlining the import of job history, customer data, and price lists, as well as reconciling payments and invoices.

### How often is Kraftec updated?

The latest version of Kraftec is 1.5.2, and it was last updated on April 18, 2026, indicating a commitment to ongoing development and improvements.

### What is the age rating for Kraftec?

Kraftec has an age rating of 4+, making it suitable for a wide range of users involved in business operations.

## Version history (last 5 releases)

### 2.1.5 — 2026-08-10

Improved Schedule SMS template.
Enhanced Handyman Service workflow with a new custom service window and optimized UI for all categories.
Fixed issue where custom Handyman services were not added correctly.
General stability improvements and minor bug fixes.

### 2.1.3 — 2026-07-17

Added unread badge on the Message Tab.
Leaders can now view team members’ messages and call records.
Multi-contact fields now show names joined by ;, with ... for overflow.
Call popup titles now highlight the main info more clearly.
Messages show Me only when sender matches your account; admins see actual names.
Notes date format corrected to MM/DD/YYYY HH:mm am|pm (year omitted if current).

### 2.1.2 — 2026-07-12

Service Pricing: Unified price display to two decimal places for consistency.
Order Notes: Added read/unread status, type distinction (note, SMS, call, system), content preview with “more” option, and call transcription API integration.
Calls: Improved call window with worker number display, debounce protection, updated loading/completion messages, and auto-close after success.
Communication: Enhanced call record handling (success vs. failed states), new APIs for marking notes read and message center with unread badge.
UI/UX: Prevented app freeze when swiping navigation in Work tab; vacant lockbox now visible in both Work and Detail views.

This update improves stability, consistency in pricing, communication features, and overall user experience.

### 2.1.1 — 2026-06-29

New Features
Technicians can now enter custom service prices directly in the app with approval flow supported.
Added ability to customize the “On My Way” message, choose multiple recipients, or opt out of sending notifications.

Improvements
Rebuilt Schedule interaction: select time slots with step‑by‑step date/time pickers and card‑style display for clarity and efficiency.
Updated job flow: after “Complete Job,” requests requiring price changes move into “Waiting Approval” for back‑office review.
Enhanced Add Service page with confirmation before removing a service.
Added loading indicator during video transcoding to prevent accidental actions.

Fixes
Resolved issue where “Add Custom Service” could not be submitted successfully.

### 2.1.0 — 2026-06-23

What's New

• Improved recipient selection and message sending experience.
• Optimized keyboard behavior and input area layout.
• Added protection against duplicate calls and message submissions.
• Unified photo upload limits for Before/After images (up to 36 photos).
• Increased SMS message length limit from 128 to 260 characters.
• Enhanced service selection dialogs and service management workflow.
• Added diagnostic workflow tracking when the first Diagnosis photo is captured.

Bug Fixes

• Improved Note video thumbnail fallback handling.
• Fixed an issue where rescheduling from the Job Detail screen could fail.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*