# Kraken: Buy Crypto & Stocks — user reviews > 4,653 indexed App Store user reviews of Kraken by Kraken, rated 4.70/5 from 34,655 ratings. - Source: https://appshunter.io/ios/app/kraken-buy-crypto-and-stocks/id1481947260/reviews - App overview in markdown: https://appshunter.io/ios/app/kraken-buy-crypto-and-stocks/id1481947260.md - Rating breakdown: 5★ 30,416 · 4★ 2,220 · 3★ 465 · 2★ 223 · 1★ 1,331 ## What do users think of Kraken? Overall sentiment: positive **Pros** - 🚀 Extremely fast and efficient - 👍 User-friendly interface - 🔒 Robust security features - 💸 Low fees - 📊 Detailed crypto information - 🤖 Excellent customer support **Cons** - 🔒 Strict account verification process - ⏳ Withdrawal delays - 💰 High withdrawal fees - 🐛 Occasional app crashes - 🤔 Unclear account closure reasons **Commonly reported bugs** - Preselected wallet address issue - Inaccurate time and trend data display **Most requested features** - Add more payment methods - Improve portfolio tracking and analytics - Integrate staking functionality within the app - Provide more transparency on account closures ## Newest reviews (15 of 4,653) ### 4/5 — Great simple secure. *2026-09-03, version 3.79.0* My crypto exchange of choice since 2020, way better customer service than the other big one CB… ### 4/5 — Interface devenue trop chargée *2026-09-02* J’apprécie beaucoup Kraken et je trouve l’application globalement très complète, mais les derniers changements d’interface nuisent un peu à la lisibilité. Il y a désormais beaucoup de boutons “Acheter”, “Trader” ou “+”, parfois très visibles et placés dans des zones où l’on peut facilement appuyer par erreur. Pour quelqu’un qui ouvre souvent l’application simplement pour consulter son portefeuille ou les cours, l’interface paraît plus chargée qu’avant. J’aimerais vraiment qu’une future mise à jour rende ces boutons plus discrets et redonne davantage de place à la consultation du portefeuille. **Developer response:** Merci pour votre avis, Noar, ainsi que pour vos retours. Nous veillerons à les transmettre à l’équipe. N’hésitez pas à consulter Kraken Pro pour les graphiques de marché en temps réel, qui peuvent être plus complets 😎 ### 4/5 — Good exchange *2026-09-02, version 3.79.0* Have never had any issues with these guys, I recommend ### 5/5 — Easy to use *2026-09-01, version 3.79.0* Reliable ### 5/5 — Kraken *2026-09-01, version 3.78.0* It works! ### 5/5 — Fácil *2026-09-01, version 3.79.0* Me gustó mucho ### 5/5 — Great app *2026-09-01, version 3.78.0* It’s easy and intuitive to use. ### 5/5 — Lo mejor *2026-09-01, version 3.79.0* Tu mejor opción ### 5/5 — Perfecta plataforma *2026-08-31, version 3.78.0* Me encanta ### 5/5 — Great app *2026-08-31, version 3.79.0* Found it easy to use , very straightforward ### 5/5 — Kraken is my favourite crypto exchange *2026-08-31, version 3.78.0* Top recommendation ### 5/5 — Safe and easy to use *2026-08-31, version 3.78.0* I go in. I get what I need. I can transfer easy to my cold wallet and it’s done in seconds. ### 5/5 — Great app! *2026-08-31, version 3.78.0* Very simple and easy to navigate. ### 5/5 — Easy to use! *2026-08-31, version 3.78.0* Easy to use company feels very secure. Excited to get working with this app as it feels very easy to navigate. ### 5/5 — Kraken *2026-08-31, version 3.78.0* Love it. ## Most critical reviews (10 lowest-rated) ### 1/5 — Não consigo depositar FIAT *2026-09-04* Não estou conseguindo enviar Pix para a corretora porque diz que eu estou com bloqueio, já enviei mais de 3 e-mails para o suporte e ninguém retorna meu e-mail, muito menos desbloqueiam minha conta, eu ia depositar um valor bem considerável, depois desse problema e essa desconsideração do suporte, perdi a confiança, estou mudando de Exchange! **Developer response:** Thanks for flagging this. We'd really like the chance to look into what's happening here and help get that sorted for you. Please reach out via our live support or our official social channels, we'll be happy to help 🐙 ### 1/5 — Broken on iOS 15 *2026-09-04, version 3.79.0* Just updated on iPhone 6s with iOS 15 and now does not work. Does the same as the Krak app. Opens then closes on loading. Something wrong with code . Old app worked fine. ### 1/5 — Can’t login to app *2026-09-02, version 3.79.0* Tried logging into app, link is always expired. Im using iOS, Mail and Safari, nothing fancy. Kinda fristrating, if i had to access my account urgently from my phone this would be a major roadblock. ### 1/5 — Scammers *2026-08-31, version 3.79.0* This app is a scam. Charged me over 45$ to withdraw my money and been waited more than a week. So pathetic management they don’t even have a proper customer support. ### 1/5 — No support only articles *2026-08-31, version 3.79.0* I changed my name and could not get any support to update my Kracken account. Ended up having to delete it all . There is no Human support even after being promised such within 2 days, after 2 weeks not even an email response. ### 1/5 — Nothing but Problems! *2026-08-31, version 3.78.0* Title sums it up… I will not be giving them another chance! ### 1/5 — Funded *2026-08-30, version 3.78.0* I liked the funded but they dropped it to 3% loss limit instead of 5% and still kept the 12% profit margin. Should have dropped to 10% or just left it alone. I won’t be using the app any longer. ### 1/5 — They won’t allow you to withdraw your trade *2026-08-30, version 3.78.0* This is the most stupid app I’ve ever trade with ### 1/5 — Wtf i cant withdraw it’s been like a week already *2026-08-30, version 3.78.0* Im trying to withdraw to an external wallet but it keeps closing after I select which wallets. This is so dumb it’s been like a week of me trying to ### 1/5 — TERRIBLE Customer Support *2026-08-29, version 3.78.0* I unfortunately had my account hacked, and a “hold” was placed on my account. However, after replying to Kraken’s email thread to resolve that issue I received no response. Impossible to speak to an actual human to resolve the issue. Now my funds are frozen and Kraken has stated they are closing my account. ## Most praised reviews (10 highest-rated) ### 5/5 — Superb wallet *2026-09-04, version 3.79.0* It has the tokens I need an really user friendly and easy to navigate ### 5/5 — Awesome *2026-09-04, version 3.79.0* Awesome ### 5/5 — 10/10 service *2026-09-04, version 3.79.0* Simple format and great service ### 5/5 — Straight forward *2026-09-02, version 3.79.0* A seamless experience with the app! I Recommend ### 5/5 — I love kraken *2026-09-02, version 3.79.0* I swear to God I will choose kraken a million times over any other crypto apps, it’s so easy to use ### 5/5 — Convert *2026-09-02, version 3.79.0* Very easy and fast ### 5/5 — Great job *2026-09-01, version 3.79.0* More rewards for the small guys would help us to invest more. Love the what your doing ### 5/5 — Excepcional *2026-09-01, version 3.79.0* Muy intuitiva y facil de entender perfecto ### 5/5 — All in one shop *2026-09-01, version 3.79.0* Best exchange ### 5/5 — Tbe *2026-09-01, version 3.79.0* Goated --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*