# Krome Studio — user reviews > 158 indexed App Store user reviews of Krome Studio by Krome Photos, rated 4.51/5 from 784 ratings. - Source: https://appshunter.io/ios/app/krome-studio/id845292218/reviews - App overview in markdown: https://appshunter.io/ios/app/krome-studio/id845292218.md - Rating breakdown: 5★ 644 · 4★ 48 · 3★ 11 · 2★ 12 · 1★ 69 ## What do users think of Krome Studio? Overall sentiment: negative **Pros** - 💫 Excellent photo editing capabilities - 🎨 Transforms photos into works of art - 👍 Friendly and responsive customer service - ⚡ Fast turnaround on photo edits - 🎉 Satisfying and impressive results **Cons** - 🚫 App no longer works - 💰 Expensive subscription model - 🔍 Difficult to cancel subscription - ⚠️ Unreliable app performance - 🤔 Lack of transparency about business status **Commonly reported bugs** - App crashes frequently - Login screen freezes - Compatibility issues with older devices **Most requested features** - Dark mode option - Ability to download previous edited versions - More customization options for photo editing ## Newest reviews (10 of 158) ### 2/5 — App not working *2024-12-29, version 7.9.0* App no longer works ### 4/5 — App is giving error *2024-11-12, version 7.9.0* The app is not opening. It constantly gives an error about network connection. Network connection is good. It seems it has issues with app ### 2/5 — App not working. *2024-10-20, version 7.9.0* I have used Krome for years. I have money in a Krome account but I can’t get into the app. I have asked for help on the Facebook site and I have sent a message to Krome. I haven’t had any response from Krome. ### 3/5 — App Not Working *2024-10-14, version 7.9.0* Although I’ve used Krome for years and love all the pictures they create, the app has not worked for me in over a month on iOS:( ### 4/5 — Not working! *2024-09-26, version 7.9.0* I haven’t been able to log in for a while now. Is the app no longer available? Loved it so much! ### 1/5 — No replay from support *2024-07-04, version 7.9.0* I placed an order last on June 26th and today is July 4th and it still says order in progress. I had sent 4 emails to support and no one replays. They took my money $14.99 but they haven’t complete my order or replay to my emails. I also have a membership with them where I put 10 dollars as credit every month so right now I got like 180 dollars worth of credit that I will be asking for a refund since their service now is very bad. I being with them over 5 years and spent a lot of money on this app so very sad they are treating me like this. ### 1/5 — Shutting down? *2024-06-23, version 7.9.0* Saw an email from Eduardo that you’re shutting down your service at then end of June. Tried to call the phone number on your website and it says the number is “unavailable”. And yet there’s no mention in your app description and you’re website is still advertising for subscriptions and taking money? What gives? ### 5/5 — Perfect. *2024-02-29, version 7.9.0* You guys are AMAZING ### 5/5 — Perfect! *2024-02-27, version 7.9.0* Thank you for your awesome work! ### 5/5 — Again *2024-02-13, version 7.9.0* Once again, Krome Studio has come through that beautiful job on my latest picture. Thanks ever so much. ## Most critical reviews (10 lowest-rated) ### 1/5 — It is a scam, impossible to cancel subscription! *2024-12-17, version 7.9.0* It is a scam, impossible to cancel subscription! ### 1/5 — Error open app *2024-11-28, version 7.9.0* Error open app on iPhone me ### 1/5 — Really disappointed *2024-11-06, version 7.9.0* I lost $85 because without notice they went out of business and there is no way of contacting them. Mail undeliverable and phone number not in service. It should be illegal not notifying customers ### 1/5 — Is this app deleted. *2024-11-03, version 7.9.0* I have been using this app for quite a few years and now can’t get it to open. I miss the fun pictures you can make. ### 1/5 — Not responding *2024-10-31, version 7.9.0* Is not working is keeps saying no network ### 1/5 — Won’t let me get in *2024-10-31, version 7.9.0* I used to love this app but not it doesn’t let me get in it. Why???????? ### 1/5 — Disappointed…app no longer works *2024-10-14, version 7.9.0* This app no longer works and it would’ve been nice had the creators informed their app users of this. This app was so convenient and no nothing! What a disappointment! ### 1/5 — Not working *2024-09-01, version 7.9.0* What happen the the app .. keeps crashing ### 1/5 — Not working *2024-07-19, version 7.9.0* App won’t open I been trying for weeks ### 1/5 — I got scammed *2024-07-16, version 7.9.0* I had been a loyal subscriber paying a monthly fee for credits for almost 3 years. I had several unused credits equaling $70+ and the app shut down and now I don’t get my photos edited and no refunds. Super disappointing. ## Most praised reviews (10 highest-rated) ### 5/5 — Sad *2024-09-24, version 7.9.0* Sad to see Krome gone! I used this site a lot and they always did a fantastic job. Are there other apps or sites that have the same format? ### 5/5 — thank you *2024-07-01, version 7.9.0* perfect ### 5/5 — Perfect *2024-06-28, version 7.9.0* Love it!! ### 5/5 — Thanks *2024-06-27, version 7.9.0* Thanks for making my pictures throughout the years beautiful and flawless….you guys are awesome…Thanks ### 5/5 — My sweet Sister *2024-06-25, version 7.9.0* Krome always does good work. I’m very pleased with them. ### 5/5 — Amazing *2024-06-19, version 7.9.0* Beautiful amazing 🤩 ### 5/5 — They are awesome *2024-06-17, version 7.9.0* Love this app ### 5/5 — Beautiful *2024-06-02* We were looking for the perfect shot for our happy new year card and we got it thank you very very very much. All pictures are beautiful that we’ve gotten changed. Excellent job Highly recommend ### 5/5 — Love it *2024-04-24, version 7.9.0* Please let me keep this person to do all my pic ### 5/5 — Amazing *2024-03-23, version 7.9.0* I love it thank you --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*