# KSMART - Local Self Government > Mobile platform for accessing local government services and improving governance. (iPhone/iPad app by Information Kerala Mission.) - Source: https://appshunter.io/ios/app/ksmart-local-self-government/id6474283674 (this page in markdown: same URL + `.md`) - Developer: [Information Kerala Mission](https://appshunter.io/developer/1721293779) - Category: Business - Price: Free - Rating: 4.60/5 from 75 App Store ratings · 72 written reviews indexed - Age rating: 17+ - Requires: iOS 12.0 · 88 MB - Languages: American English - Released: 2024-01-02 - Data updated: 2026-08-29 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/ksmart-local-self-government/id6474283674/reviews.md ## What is KSMART? KSMART is an initiative of Information Kerala Mission to provide citizens , a convenient and efficient way to access services from the local self government institutions such as Birth Certificates , Marriage Certificates etc. The app aims to strengthen the relationship between the local governments and citizens by improving transparency, efficiency and accountability in the governance process. The app helps to streamline public services. It provides self-service access to local government services, improve responsiveness and efficiency across all services, and reduce the human labour involved in serving many of the citizen needs. We envisage to incorporate different functional modules used in local self government institutions into a single mobile app. Civil registration, file management, building permit, property tax, public grievance redressal, human resource management system, welfare pensions are some of the upcoming modules in this mobile app. ## Key features - Access birth and marriage certificates - Streamline public services - Improve transparency and efficiency - Self-service access to government functions - Future modules for civil registration, permits, and grievances ## Recent user reviews (10 of 72) All indexed reviews: https://appshunter.io/ios/app/ksmart-local-self-government/id6474283674/reviews.md ### 4/5 — Suggestion *2026-05-02* The app is very good and really helpful. It saves a lot of time because we can do many things directly from the app, which was not possible before. That’s why this app is very useful. I also have a suggestion: it would be great if there were a section to store important documents like birth certificates, marriage certificates, and other files. If we could log in and access all our documents in one place, it would be much easier instead of searching for them every time. I know there is an option to download documents, but having a dedicated document storage section inside the app would be even better. ### 5/5 — Ksmart app taking the online challenge *2026-04-21* One of the best apps available; it makes paying online easy and hassle-free. ### 3/5 — Performance issue *2025-12-29* Very slow while authorisation & otherwise also Performance & overall speed of application can be improved ### 4/5 — Well built app *2025-11-30* Kudos to the entire team who developed this application. Very user friendly and easy to explore and get things done. Just an improvement part, when the file reaches the related official, he/she must put notes before an application is approved or rejected ( mainly for the reason for rejection) otherwise the main purpose of online compliant is defeated. We raise compliant after making few trips to the office and finally officials say that it’s not our issue and tell us to apply online so that the IT team shall take up the issue. Finally the compliant gets approved or rejected without knowing the reason for rejection. Then the same way we are forced to go to the office again to know the reason for rejection and further follow-ups leading to unsuccessful utilisation of online services Thanks ### 4/5 — Opinion on ksmart *2025-11-18* The existing data from Sanchaya Portal Service should have been uploaded in “ Ksmart”. This would have been much more easier to get the new system acquainted to public . Thanks & Regards, Hamzath Ali ### 5/5 — Very convenient *2025-11-06, version 1.1.41* Very convenient for all government related services ### 1/5 — Try to improve the service *2025-10-11, version 1.1.41* Too bad Most case they ask you to visit office , not getting proper service from government employees ### 5/5 — Building tax *2025-10-04, version 1.1.41* Really appreciate the digital version and easy to use. ### 1/5 — disappointment *2025-10-03* Guys domt install full pf bugs will grab yohr battery down very worst app ever seen I am a regular user of the Ksmart app and appreciate the services it provides. However, I am disappointed that there is currently no option to file a complaint against officers or workers who delay providing essential services. Recently, my permit approval was unnecessarily delayed, which caused me significant inconvenience. A complaint feature within the app to report such delays and hold responsible officers accountable would improve transparency and trust in the system. I request you to consider adding this feature in your next update so that citizens can raise concerns and get timely resolutions. Thank you for your attention and support in making public services more efficient. ### 5/5 — Great very useful application *2025-09-19, version 1.1.41* Once registered it is very easy to use ## Frequently asked questions about KSMART ### What services can I access through this app? You can access essential services from local self-government institutions, such as obtaining Birth Certificates and Marriage Certificates. The app aims to provide a convenient and efficient way for citizens to interact with these services. ### What is the main goal of this application? The app's primary goal is to strengthen the relationship between local governments and citizens by improving transparency, efficiency, and accountability in the governance process. It aims to streamline public services and offer self-service access. ### Are there any upcoming features planned for the app? Yes, the developers plan to incorporate various functional modules used in local self-government institutions. These include modules for civil registration, file management, building permits, property tax, public grievance redressal, human resource management, and welfare pensions. ### Is this app free to use? Based on the provided information, the application is offered free of charge. There are no indications of in-app purchases or advertisements within the app. ### Who is this app designed for? This app is designed for citizens who need to access services from their local self-government institutions. It is particularly useful for individuals looking for a more efficient and transparent way to interact with government services and processes. ## Version history (last 5 releases) ### 1.2.4 — 2026-07-04 • Performance improvements and bug fixes. • Improved app stability. • Enhanced user experience. ### 1.2.3 — 2026-04-17 - Bug fix ### 1.1.42 — 2025-12-03 - Improvements & Enhancements ### 1.1.41 — 2025-08-22 - Bug fixes and performance improvements for a smoother experience. ### 1.1.40 — 2025-07-29 We update the KSMART app as often as possible to help make it faster and more reliable for you. This version includes several bug fixes and performance improvements. ## Apps similar to KSMART | App | Rating | Price | Category | | --- | --- | --- | --- | | [Eureka Forbes \| Aquaguard](https://appshunter.io/ios/app/eureka-forbes-aquaguard/id1463742085) | 4.4 (770) | Free | Business | ## More apps by Information Kerala Mission - [KSMART-KNOW YOUR LAND](https://appshunter.io/ios/app/ksmart-know-your-land/id6504582874) - [KSUITE](https://appshunter.io/ios/app/ksuite/id6743170665) - [Kify](https://appshunter.io/ios/app/kify/id6760323234) All apps by Information Kerala Mission: https://appshunter.io/developer/1721293779 ## Related topics [kerala](https://appshunter.io/ios/topics/kerala) · [kvic](https://appshunter.io/ios/topics/kvic) · [local government](https://appshunter.io/ios/topics/local-government) · [information and public services kerala](https://appshunter.io/ios/topics/information-and-public-services-kerala) · [kerala niyamasabha](https://appshunter.io/ios/topics/kerala-niyamasabha) · [cag bhajans](https://appshunter.io/ios/topics/cag-bhajans) · [malayalikada](https://appshunter.io/ios/topics/malayalikada) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*