# KSUMobile — user reviews

> 64 indexed App Store user reviews of KSUMobile by Kent State University, rated 3.10/5 from 17 ratings.

- Source: https://appshunter.io/ios/app/ksumobile/id391839137/reviews
- App overview in markdown: https://appshunter.io/ios/app/ksumobile/id391839137.md
- Rating breakdown: 5★ 7 · 4★ 2 · 3★ 0 · 2★ 2 · 1★ 6

## Newest reviews (18 of 64)

### 2/5 — Nice, but it needs work.

*2023-03-08, version 5.87*

I downloaded this as an easy way to access flash line. BUT, if I try to launch anything outside of flash line, and wind up on the website, it is IMPOSSIBLE to navigate back to the app. You have to delete it then reinstall.

### 2/5 — Won’t open

*2020-04-24, version 5.47*

I’ve had issues with this app from the beginning but now, I can’t even  open it at all!

### 2/5 — Poorly Made

*2019-09-04, version 5.32*

Runs slowly. Navigating is clunky and antiquated. The campus map is barely functional, running a poorly optimized version of google maps. Poor and confusing design decision are common. Lacks quality of life features such and landscape mode and keep me logged in.

### 4/5 — Minor issues

*2018-07-16, version 5.14*

I wished the app would report time and temperature in the unit of your choice. Like times in my schedule in 24-hour time and temperatures in Celsius.

### 2/5 — E-Mail Issues

*2018-06-24, version 5.1*

The email link takes you out of the app onto the internet to view your email, it used to be in the app and it really annoys me that it’s like that. Please change it back, it’s very inconvenient for a student on the go

### 1/5 — Doesn't work

*2017-11-16, version 4.2.0*

Please fix the crashing I am on iOS 10.3.3 iPhone 6s. It was perfectly fine before the update

### 2/5 — Good app

*2017-11-16, version 4.2.0*

It was a cool app but now doesn’t open

### 1/5 — App

*2017-11-08, version 4.1.5*

I️ cannot open . This app needs updated . Not compatible with new update

### 1/5 — Student

*2017-10-20, version 4.1.5*

After updating to iOS 11 I can’t view any of my student details they all say “null”

### 3/5 — Good app, but daily schedule disappeared

*2016-11-23, version 4.0.0*

As the title says

### 1/5 — Good idea

*2016-08-28, version 4.0.0*

It doesn't let me sign in sadly enough.

### 1/5 — Nice

*2014-10-09, version 3.1.0*

Me @ KSU page won't load

### 3/5 — Good, but...

*2014-07-21, version 3.0.2*

The app is good with a lot of useful information but I can't access "Me @ KSU." Every time I do, the app shuts down. Please fix!

### 4/5 — Awesome app!

*2014-07-07, version 3.0.2*

I love the fact that you access almost all the information you might need just by using this application.

### 3/5 — Not bad

*2014-05-30, version 3.0.2*

Better than previous version

### 4/5 — Great app but...

*2014-01-23, version 3.0.1*

It's a great app, it helps me with everything, but it still has some bugs and crashes often. But when it works, it is a great application!

### 1/5 — Sadface.

*2014-01-14, version 3.0.1*

Every time I try to use the app on my iPhone 5, I can login fine and then when I choose an option from the menu it closes itself. Please fix!

### 4/5 — Improving

*2014-01-03, version 3.0.1*

It got better after the update, but still slow and laggy. Even on an iphone 5 it shouldn't be that slow. Sometimes force quits and logs you out while viewing certain things. Otherwise it is getting better and shows promise.

## Most critical reviews (10 lowest-rated)

### 1/5 — This app is annoying

*2025-07-12, version 5.102*

The fact that there’s not resale a back button kinda makes it frustrating. I shouldn’t have to close the app all the time and sign back in only for me to waste time.

### 1/5 — Needs A Lot Of Work

*2021-01-11, version 5.58*

The app simply leads webpages and does not function as an app. The interface is outdated and old. Kent State should have any DMP majors or anything with graphic design help to rebrand these apps.

### 1/5 — Absolutely abysmal

*2021-01-04, version 5.58*

What is the point of this app? Who decided what information should be readily accessible, and why did they decide on providing the bare minimum? This app is clunky, outdated and severely lacking especially as we approach the *third* semester since of school like that has been impacted by COVId. I hope any new updates can be informed by the almost full year of student/faculty experiences that are valid and call for better online tools.

### 1/5 — Needs to go back

*2019-01-14, version 5.17.1*

Now that they updated the app you no longer can log in. Was nice and helpful but now it does not even work.

### 1/5 — Does not support IPhone XS MAX

*2018-09-28, version 5.14*

The app doesn’t work with the newest released IPhone xs max, when pressed to launch user gets stuck in a blue screen regardless of clearing ram or reinstalling app. Please make an update for xs max user.

### 1/5 — Poor app

*2018-09-05, version 5.14*

Let’s me log in one time then have to uninstall app to log back in.

### 1/5 — Looks are Deceiving

*2018-08-23, version 5.14*

Successfully used this app multiple times daily during the spring 2018 semester, however the new update for the 18’-19’ school year is awful. Sure it LOOKS nice, but it would be even better if the features worked. It takes minutes rather than seconds to log in, I have to tap things multiple times before they register, and the bus tracking has become an absolute joke. I follow two routes and no matter how often I restart the app, I’ve maybe actually seen them on the map once. The KSU mobile app is basically worthless now, it needs to revert back to the way it was previously.

### 1/5 — Not Good

*2018-08-23, version 5.14*

First day of the fall semester and the servers can not handle everyone getting on at once. Now I have to use the main website to look up my classroom numbers. I’m sure with all the money that is thrown into and wasted at this university, they should be able to fix this.

### 1/5 — Crashes every time

*2018-06-26, version 5.1*

During the semester I use the campus Parta lines often, so I was excited to see them claim “improved” bus tracking. This latest update has made it worse! The app crashes every time it’s launched and the one time the bus tracker actually managed to load it looked like an amateur threw it together. I’ve tired to launch the app multiple times with WiFi and my data, and the crashing persists. 

If I could give zero stars I would.

### 1/5 — Fix it

*2017-11-19, version 4.2.0*

Please fix the app, crashes immediately after opening

## Most praised reviews (10 highest-rated)

### 5/5 — Loving the New Look

*2025-08-12, version 6.12*

I really love the new redesign of the Kent State Mobile app!!  The app feels cleaner, faster, and easier to navigate!

### 5/5 — Great Update

*2014-01-20, version 3.0.1*

The new features are very functional.

### 5/5 — KSU

*2014-01-02, version 3.0.1*

❤️ It.

### 5/5 — Wonderful update!

*2014-01-01, version 3.0.1*

This new update is easy to use and looks great. Love the new features, use this all the time!

### 5/5 — Great App

*2013-08-14, version 2.6.1*

Everyone (especially incoming freshmen) going to Kent State should get this app. It's like everything you need

### 5/5 — LOVE!

*2013-07-15, version 2.6.1*

Love this app, so helpful! Especially for people new to Kent.

### 5/5 — Absolutely awesome

*2010-11-04, version 0*

I am a student at Kent State, and this app is EXTREMELY informative, dead-useful, and well designed. Props to KSU for stepping up in the digital era.

### 5/5 — Cool!

*2010-11-03*

This is a nice app, although if I could add something, it would be that under dining, there would be a section for vegetarian options :)

### 5/5 — Nice app

*2010-10-31, version 0*

The map is great! You can search for buildings on it. Directory works great. Just wish you could access blackboard vista and flashline in it.

### 5/5 — A good start

*2010-10-25, version 0*

Excited for the more functional features but this is a great start. Very clean and simple interface

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*
