# KT Mobile — user reviews > 78 indexed App Store user reviews of KT Mobile by Knight Transportation, rated 4.60/5 from 2,185 ratings. - Source: https://appshunter.io/ios/app/kt-mobile/id899264638/reviews - App overview in markdown: https://appshunter.io/ios/app/kt-mobile/id899264638.md - Rating breakdown: 5★ 1,770 · 4★ 195 · 3★ 84 · 2★ 21 · 1★ 115 ## What do users think of KT Mobile? Overall sentiment: negative **Pros** - 👍 Easy to navigate - 🚀 Convenient features - 💡 Helpful for drivers **Cons** - 🐛 Frequent crashes and freezing - 🔒 Login issues and unreliable connectivity - ⚠️ Outdated and poorly designed UI - 🔋 Drains battery quickly **Commonly reported bugs** - Camera not working on newer iPhones - Messages not being received - PDF viewer not functioning properly - Inconsistent performance after updates **Most requested features** - Improve camera functionality for scanning documents - Integrate with Zonar system more seamlessly - Add dark mode option - Allow access to messages/info while driving - Improve GPS and mapping capabilities ## Newest reviews (13 of 78) ### 3/5 — Notifications *2026-07-13, version 1.62.50001* Nobody in company or owner ops are receiving notifications, if we do not look at the kt mobile app we do not know we have a load! Some drivers like this because they always don’t want to drive but others like myself find it very useful and we need the notifications back! ### 2/5 — Always freezing *2024-08-10, version 1.55* I cant even look at a load without this app freezing its so annoying man. I have to constantly close the app and open it up again to look at loads… ### 3/5 — KT APP IMPROVEMENTS *2023-07-12, version 1.52.1* The KT App needs some improvements such as the following. When I am driving I cannot adjust the GPS map to see upcoming exits and or hazards like sharp turns. It’s literally useless as a guide to the point where truckers do not even use it. We use our own GPS. Also, when our DM’s send us messages we are not able to read them due to us driving. It’s not what Knight wants but at call us instead of sending a message when we are not able to receive them. There are times when we send macros in such as ARIVED AT SHIPPER, or EMPTY CALL for example. But the macros do not send. We then have to send the macros several times in order for it to send to our DM’s. When we log onto the DRIVER PORTAL it does not always open up properly. We have to close out the app entirely and re open it several times for us to be able to access the portal among the other functions as well. When we open up the KT app, it uploads then once we attempt to press on any function such as MESSAGES the entire app screen shifts up. ### 3/5 — Add Siri Integration *2022-04-24, version 1.47.1* “Hey Siri, Macro Empty Call” “… Attach Trailer” Siri:”What trailer did you pick up? BOL SIGNED?” “Yes” ### 2/5 — Knight App *2020-06-04, version 1.39.1* It could be easier to use and it doesn’t sync well with the Zonar system to which it’s supposed to. ### 4/5 — Cool *2020-04-06, version 1.39.1* The app is easy to navigate through. ### 2/5 — Crap *2020-03-28, version 1.39.1* I’ve been using the app for 6months now and it’s garbage... I’ve had to re-install 4 times already because I won’t receive messages or anything else... ### 4/5 — Don’t make the map on load information required *2019-12-15, version 1.38.6* Add 1) mass select of camera roll 2) the PDF function for paystubs doesn’t work 3)minimize the map in the load screen and only enlarge if driver wants it to. 4) why do i have to constantly log into driver portal in app? 5) remove or link us to the zonar HOS Version 1.38.1 (4481) ### 3/5 — My app experience is bad! *2019-08-02, version 1.38.1* I cant receive messages from my ddm, and now that the zonar wont let me access my messages unless my tractor is parked, its stressful and more difficult to stay ontop of messages that are incoming or alerts. ### 1/5 — Back to the Stone Age *2019-07-29, version 1.38.1* UI garbage. Usability garbage. Can’t use while driving what’s the point. Now we’re back to using pencils and paper. Now I have to pull over and do everything,,, really,,, Don’t ask me to respond to loads or answer the phone while I’m driving then and let’s see how good this works out. ### 1/5 — Not getting messages since Apple update *2019-07-27, version 1.38.1* Not getting messages since Apple update. The update fixes one thing and now messages are broke ### 1/5 — 2haev *2019-07-26, version 1.38.1* This new up dat is no good for a team drivers ### 1/5 — No, there is no longer a reason to have this app *2019-07-26, version 1.38.1* See above ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t login *2024-03-24, version 1.52.1* Useless app now, keep getting Login Error on my IPhone and I can’t login. I tried using WiFi and phone signal and neither worked, useless ### 1/5 — Unable to log into the app *2023-11-20, version 1.52.1* Ever since the new update occurred a few months ago, in addition of swapping division accounts (from Dry-Van to Refrigerated HAZMAT), and been assigned a new driver code assigned with and by the refrigerated division account manager. Since trying to log into the Knight Transportation Mobile App via iPhone, it keeps on giving me this newly weird error saying: “There was a problem signing in. Check that you have a strong cell signal or are connected to a Wi-Fi network, then try again.” I was able to get connected via my ZONAR tablet inside my tractor, but not for my iPhone for some unknown reason. Called my driver manager & HAZMAT account manager about it, and at first, the company’s MobileComm team did their best of fixing the issue(s). As I mentioned earlier, was able to log in on the ZONAR tablet, but not my iPhone. I’ve even updated both the iPhone and app, but to no avail ‘till this day. All I ask for the behalf of not only myself, but to others who are also having this similar issue as I have, is that it needs of being able to fix this login issue that heavily involves with just a very strong Wi-Fi connection or cellphone signal. The rating would’ve been higher if it wasn’t for the login issue, no hard feelings. KR-2HACO ### 1/5 — Terrible *2023-08-17, version 1.52.1* Unbelievably difficult to use. Looks very outdated. No thought or organization was put into this app. Just plain ugly. ### 1/5 — Needs tons of work *2021-10-08, version 1.46.6* Constantly bugging out when loading load information can take up to 10 mins to full load maps ### 1/5 — HOS *2020-09-24, version 1.43.1* The limited ability to view hos and hos history is annoying ### 1/5 — ? *2019-09-28, version 1.38.1* Liked the old one better ### 1/5 — The old app is better *2019-08-05, version 1.38.1* Should have never launched this until it was ready. The amount of issues it has is ridiculous ### 1/5 — Team Driver *2019-08-05, version 1.38.1* I can’t read messages as a team owner op while my partner is driving because The truck is in motion and that’s a pain. That means I can’t accept ore plans or even look at them so that I can ensure work gets done. I don’t like having to share my location either the maps on here aren’t very good. Every load I’ve had it says “unable to find a route that matches qualifications.” So what’s the purpose? ### 1/5 — KT app *2019-07-30, version 1.38.1* Everything is garbled cannot make heads or tails of stuff ### 1/5 — Broken *2019-07-30, version 1.38.1* The new version worked for a few days now it is broken and you cannot even log into it ## Most praised reviews (10 highest-rated) ### 5/5 — Bugs or just broken *2023-07-16, version 1.52.1* Colors on the loads don’t change anymore to reflect their status. Some macros don’t do what they should & most times load info doesn’t show up. Fix the dam app!! ### 5/5 — Great *2022-07-28, version 1.48* Feel better traveling to north than south due to weather and food availability ### 5/5 — Disappointments *2021-03-03, version 1.43.1* The app was great when it worked but for some unexplained reason I can no longer access my monthly bonus program and have not been able to open my pdf payroll page for months and nobody seems to know why :-( Thought it was my phone but then all of a sudden my mileage and bonus page just started working again but still can not pull up my payroll pdf’s . I don’t know what the problem is but not happy about it ! ### 5/5 — Worthless now. *2020-10-03* Y’all need to either turn off location services or make it so the application will function with them running & allow us to access the application anytime we need it. Otherwise it’s useless to us, except for scanning in paperwork. Everything else we can do on the ZONAR, since we have to stop every time we get a message as we can see what it’s about. Also would be nice to be able to change the password from the starting page of the application. ### 5/5 — 👍 *2020-01-19, version 1.38.6* Not bad apps ### 5/5 — Lytton_Herrell *2019-08-01, version 1.38.1* Some of the application I like however being able to use the application to ask for a cash advance I think it’s a bit risky if anybody had the login information they could ask for the advance and you would not know the difference. Most importantly you are beginning to push more and more data entry operational costs from the company onto my cell phone but you’re not offering to pay any of the bill expecting me to pick up the cost I think this needs to be addressed quickly as it works to your advantage for me to use the phone I think you should be picking up part of the cost sincerely Lytton & Tricia Herrell ### 5/5 — Why *2019-07-27, version 1.38.1* You can not look up a thing for the driver as they are driving and on duty driving as a passenger and not a driver at all on my phone or my iPad like I could do on the older version ### 5/5 — New update is far superior... *2019-07-26, version 1.38.1* Great job with the app. Love the added features. Looking forward to being able to change logs without using Zonar. Kudos!! 👍👍 ### 5/5 — Problem *2019-05-26, version 1.3* Just need to fix the camera so we can scan in loads ### 5/5 — Review *2019-03-08, version 1.3* Doesn’t work properly I have some bugs and can’t find help to fix them need help line phone # --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*