# KTA Super Stores — user reviews

> 6 indexed App Store user reviews of KTA Super Stores by ShopHero INC, rated 4.80/5 from 244 ratings.

- Source: https://appshunter.io/ios/app/kta-super-stores/id1536857030/reviews
- App overview in markdown: https://appshunter.io/ios/app/kta-super-stores/id1536857030.md
- Rating breakdown: 5★ 221 · 4★ 16 · 3★ 2 · 2★ 2 · 1★ 3

## Most critical reviews (6 lowest-rated)

### 1/5 — The app doesn’t talk to the stores

*2025-04-26*

The email and phone number that you use for diamond rewards in store is not linked to the app, therefore the app is useless. The only way to check on rewards is in store. Called the company to report I wasn’t getting my rewards and never heard back so they don’t care about their own customers. KTA may be good in stores but their corporate and Hilo locations don’t have any idea how to run their businesses online. Very poor experience which loses me money because I can’t accurately see prices.

### 1/5 — The app is fine, the service has tanked

*2021-05-19*

The app is fine, but the service provided has gone down the tubes. I’ve had three orders in the last few months with egregious errors that I was charged for and not only was I never contacted by the company (it used to be they’d call if you indicated a problem with your order) but as far as I can tell the company never refunded my money. They obviously no longer stand behind the service they’re providing and don’t care to bring it back up to the standards they used to have. I won’t be using the service again unless I break my leg, and I absolutely don’t recommend it to anyone on the fence.

### 2/5 — App freezes when opening shopping cart

*2024-05-05*

App always freezes whenever the shopping cart feature is opened.  I constantly need to close out the app completely to refresh.  It’s frustrating that this glitch has been ongoing for over a month now.  I refuse to use this app to place any orders because of this.

### 4/5 — Great App but

*2025-05-31*

I love being able to ship locally via KTA App. BUT your search engine needs improved. Many times when I type into the search it comes up empty.

### 4/5 — Good app

*2020-10-30*

Hope the selection expands in the future. More local items please and more ready to serve items like variety of zippys frozen food and loco moco gravy hamburgers.

### 5/5 — Home delivery

*2020-11-10*

This is a great service.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-03.*