# KTBSonline — user reviews

> 14 indexed App Store user reviews of KTBSonline by Kelly & Associates Insurance Group, Inc., rated 3.40/5 from 25 ratings.

- Source: https://appshunter.io/ios/app/ktbsonline/id1254125674/reviews
- App overview in markdown: https://appshunter.io/ios/app/ktbsonline/id1254125674.md
- Rating breakdown: 5★ 14 · 4★ 0 · 3★ 1 · 2★ 1 · 1★ 9

## Most critical reviews (10 lowest-rated)

### 1/5 — A simple wrap of their flawed website.

*2023-02-17, version 1.8*

Every. Single. Time. I log in to KTBS’s site it prompts me to change my password. Their authentication is flawed, making their whole site and this app flawed. Fix it.

### 1/5 — Pointless

*2020-06-03, version 1.8*

Not an app, It just directs you to the direct website.

### 1/5 — It’s just a direct link

*2019-08-22, version 1.8*

Nothing special, just open a link to the web page

### 1/5 — Website

*2018-10-06, version 1.8*

Website is alaways down when you need it went to check my paystub website won’t even load downloaded the app to avoid it and still the same results needs to be fixed

### 1/5 — No Point

*2017-12-05, version 1.8*

I’m not sure what the point of this app is. It’s just a Safari window, that logs you into your Kelly account (which you have to input your username and password EVERYTIME you open the app), so there’s absolutely no benefit to downloading the app at all. I don’t really understand why it exists when it behaves exactly like a Safari window.

### 2/5 — Email code

*2024-10-02, version 1.91*

You have to enter an email code every time you go on this app. It’s supposed to remember you, but never does. And good luck trying to easily use password manager to sign in.

### 3/5 — Needs Face ID login

*2024-02-17, version 1.91*

The app needs biometric login

### 5/5 — Easy to use and helpful

*2021-10-27, version 1.8*

This system is very easy to use and I am able to review my benefits at any time.

### 5/5 — Broker Manager

*2021-10-26, version 1.8*

The KTBSOnline app is very user friendly and easy to navigate through.

### 5/5 — Perfect App to Manage Your Plan Benefits!

*2021-10-26, version 1.8*

This app gave me all I needed to find my benefit plan info, get ID cards, and enroll in my company’s open enrollment. If your benefits are on the KTBSONLINE platform, using this app is a no-brainer.

## Most praised reviews (4 highest-rated)

### 5/5 — Great Benefits Tracker

*2021-10-01, version 1.8*

Easy to use to track benefits provided by my employer, pay check stubs, and w2s.

### 5/5 — Easy and convenient

*2021-10-01, version 1.8*

Easy and keeps all benefit information in one place. The ability to send my benefits information to a provider when my card was lost was great

### 5/5 — Good app

*2021-09-22, version 1.8*

Everything I needed to enroll in benefits.

### 5/5 — Easy to use

*2017-08-29, version 1.8*

Great way to keep my benefit information with me - even when I forget my insurance card I have what I need! Easy to navigate.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-03.*