# KTMconnect — user reviews

> 343 indexed App Store user reviews of KTMconnect by KTM AG, rated 1.90/5 from 112 ratings.

- Source: https://appshunter.io/ios/app/ktmconnect/id1478618160/reviews
- App overview in markdown: https://appshunter.io/ios/app/ktmconnect/id1478618160.md
- Rating breakdown: 5★ 15 · 4★ 6 · 3★ 6 · 2★ 7 · 1★ 78

## What do users think of KTMconnect?

Overall sentiment: negative

**Pros**

- 👍 Decent app integration with bike
- 💡 GPX file import functionality
- 🚀 Stable connectivity
- 🔒 Secure connection with bike

**Cons**

- 🐛 Frequent crashes and freezes
- 🔋 Extremely high battery consumption
- 🚫 Lack of support for older bike models
- 💰 Expensive subscription for basic features
- 🗺️ Outdated and inaccurate maps
- 🤔 Confusing and non-intuitive UI

**Commonly reported bugs**

- Navigation instructions not displaying correctly on bike's display
- Inability to import/use custom GPX routes
- Connectivity issues between app and bike
- Incorrect speed limit and road information displayed

**Most requested features**

- Add support for more bike models, especially older ones
- Improve navigation accuracy and rerouting capabilities
- Provide more customization options for the UI
- Optimize battery usage and reduce heat generation
- Integrate with popular navigation apps like Google Maps

## Newest reviews (16 of 343)

### 2/5 — Gute Idee, schlechte Implemetierung

*2026-07-12*

Leider funktioniert das Querformat während der Navigation nicht, ist das ein Bug oder noch nicht implementiert? Das stört wirklich sehr, da das Handy im Hochformat mittig das TFT verdeckt. Zudem beendet sich die Navigation immer wieder mach 60 mim, so dass die komplette routenführung neugestartet werden muss. Wenn die beiden Sachen gefixt werden können, wäre es eine schöne und brauchbare app. Danke!

### 3/5 — Ver4より日本地図対応

*2026-06-10*

Ver4よりmapboxに変わりようやく日本でもターンバイターンナビが使えるようになりました㊗️
でも接続の安定性は悪く、ナビが途切れることがあるんで⭐️3

### 2/5 — Connection impossible

*2026-05-29*

Je n arrive à connecter l application à ma moto et pourtant la musique et le téléphone fonctionne , la connection avec le téléphone est bien établi dans les paramètres Bluetooth mais rien n y fait 

Un gros manque d optimisation…

### 2/5 — Obsolete

*2026-05-23, version 3.9.0*

Love my 2026 KTM ADV 390, but this app and gps is useless. No one in their right mind uses this for gps lol. It does not “Unleash your KTM’s potential”

### 3/5 — ktm sxf 350

*2026-04-20, version 3.8.0*

i can’t add my 2017 ktm sxf350, i really wish i could but i sadly cant. app seems good though.

### 3/5 — Don’t have all the bikes

*2026-04-05, version 3.8.0*

Add the 250sx 2025

### 1/5 — Not worth the hassle

*2026-01-22, version 3.7.0*

Downloaded the app, connected the phone not a thing on the navigation even tried it Ona different phone to exclude and issue still nothing not worth bothering with get a phone holder and use a reputed app such as Waze etc

### 1/5 — Ktm 200 connection issue

*2026-01-10*

To the Respected KTM Team,
I am an enthusiastic user of the KTM Connect app and would like to further enhance my Duke 200 experience. A significant suggestion from my side is that when the KTM Connect app is connected, instead of just displaying the number on the bike's screen during an incoming call, the names saved in the phone should be displayed. This will make identifying the caller even easier.

### 1/5 — China

*2025-11-29, version 3.6.7*

We need it in China

### 4/5 — So... so...

*2025-11-14, version 3.6.7*

Well... i do saw some complaints in here... but guys... if u got a 2024+ model is a pretty decent app. I didnt paid anything tho and i still got every feature. Specially i like the navigation, is pretty useful from time to time. I barely use it tho since i have a quadlock and i'm all set but still... 🥲 a 1.7 rating is a bit too low for KTM. I mean if u bought a KTM, u most likely liked KTM and to score it this low... is not cool of you 🤷🏻‍♂️

### 1/5 — Dirt Bikes Not Supported

*2025-10-12, version 3.6.5*

Every single bike I try to add (e.g., 2023 450 XCF-W, 2025 300 XC-W) returns a “Bike model not supported!” error. So the latest model dirt bikes don’t matter? Is that what you’re telling me KTM product management and app engineers? I just want my manuals in one place.

### 1/5 — New update. Same error

*2025-09-30, version 3.6.5*

Using iPhone 17 with iOS 26. Everything connects, but when you hit Navigation you get a “something went wrong error “
Making navigation unusable.

### 1/5 — Not worth it

*2025-09-25*

Not connecting properly to the bike.
Maps is not all useful will not able to search for any local places, if integrated with google maps it would be awesome.
I would prefer if it is integrate with google maps data at least

### 1/5 — KTM didn’t invest any thought

*2025-09-23*

It is nice to have turn by turn directions on the display of the motorcycle; but, there is no actual way to use stored or saved locations from the handlebars. KTM customer service states it is a phone issue, but that seems inaccurate, as it is an issue with any phone.  The reality is that not all of the advertised features exist and it is a shame to have paid for features that are not actually existing.

### 1/5 — Unsupported

*2025-09-01, version 3.6.4*

If you have an EXC older than 2026 it’s unsupported by this app guess they don’t care about you after the initial sale

### 1/5 — Can’t Connect to Motorcycle

*2025-08-19, version 3.6.3*

Even after this latest update I still can’t connect the app to a 2025 KTM 390 SMC R. 

At least now the app shows a name for pairing, but it will not pair. 

I tried about 8-10 times. 

Originally the phone tooks three attempts to pair, but it did. 

The app would even bring up a prompt to pair but this last updated does attempt to pair but always fails.

After communicating with other owners on the Facebook Group KTM 390 SMC R it seems that the app works for Android users but not for IOS users.

## Most critical reviews (10 lowest-rated)

### 1/5 — Gps coordinates not working

*2026-07-22*

Please update the app because Gps coordinates not working and sometimes disconnect while driving,before the update when I want to go a place, just I copied coordinates from Google Maps and paste it to Ktm connect app and found the location easily, but after update, I am unable to paste coordinates and the serious issue is the navigation is disconnecting while driving sometime

### 1/5 — 2027 model support?

*2026-07-16, version 4.0.2*

I have a 2027 250 XCF with the connectivity unit, however it doesn’t support any of the core features like the engine tuning, for what appears to be 2027 specific XCF models. When will this be supported?

### 1/5 — Its have lot of glitch

*2026-07-07*

Why the map cant run and stuck sometimes. closing and opening the application is only sometimes working. otherwise the map is stuck in the screen. Please bring some improvement in this app.

### 1/5 — Dangerously unreliable

*2026-06-17, version 4.0.1*

This app functions so poorly. It has left me stranded due to its inability to connect to my bike, even though my bike can directly connect to my phone

### 1/5 — Das einzige was die App bringt ist weniger Speicher

*2026-06-17*

Ich besitze mein Motorrad jetzt seit 3 bis 4 Wochen und habe am ersten Tag versucht es einzurichten. Seitdem habe ich es täglich meistens mehrfach versucht, dass Motorrad zu verbinden, bisher hat es in der gesamten Zeit einmal funktioniert und das auch nur kurz. Routenplanung ist in Ordnung, auch wenn es nervig ist bestimmte Zwischenpunkte einzugeben, da die Karte von alleine wieder vollständig rauszoomt. Das ist aber Geschmackssache, ob das gut oder schlecht ist. Insgesamt kann ich die App allen empfehlen die verzweifeln wollen, wenn sie eine Tour geplant haben und diese dann nicht fahren können, da es nicht auf dem Display angezeigt werden kann.

### 1/5 — Nav doesn’t work

*2026-05-31, version 4.0.0*

Navigation no longer works. No multi day planning and no turn by turn navigation on tft screen. Broken

### 1/5 — Doesn’t work

*2026-05-27*

Doesn’t work in Russia.

### 1/5 — 26 450sxf FE

*2026-03-16, version 3.8.0*

Won’t pair “auto logging disabled”.  I’ve reset many times won’t work and won’t update through the CUO WiFi 

This app is horrible bike has 3.8hrs

### 1/5 — Nothing works

*2026-03-02, version 3.8.0*

Can’t find my brand new bike’s VIN. It can barely connect to the bike at all.

### 1/5 — Invalid VIN. 2026 models are not updated for India.

*2026-02-22*

I am trying to add my bike in to the application from the day of the purchase of my new bike but the database is not updated for the India and because of this delayed update, i am facing issue with the app. I have seen reviewed from so many users who face this issue in the past and KTM India is not working to fix it.

## Most praised reviews (10 highest-rated)

### 5/5 — What does this app do?

*2026-07-18, version 4.0.2*

Downloaded and all I can see is nav, service log, manual. What is this app even for?

### 5/5 — Moving in the right direction

*2026-07-12, version 4.0.2*

Great improvements to the mapping engine and interface. GPX import works great - can’t wait for off-road import. Interface is very clean for saving and loading routes. One suggestion - would be great if map could be used in landscape mode.

### 5/5 — Maps update is awesome

*2026-07-05*

The only annoying thing about this app that I had was the maps. It was very basic with no updated landmarks and location and use to deplete battery quickly and make my phone really hot but now the map is seemless and really good. No more battery depletion. The accuracy of turn by turn is also precise.

### 5/5 — Oh je !!!!!!

*2026-05-03*

Was für eine komische App und keine Möglichkeit in App Käufe zu tätigen. Ich wollte diese mal komplett ausprobieren bekomme aber ständig nur Fehlermeldung das ich nicht im Internet sei

### 5/5 — Duke’s review

*2025-07-18, version 3.6.1*

100%

### 5/5 — Für von A nach B zu kommen ok

*2025-05-20*

Kostenpflichtige Version mit GPX Import lohnt sich nicht. App hat Schwierigkeiten mit Tracks und bricht Navigation ab. Sehr schade. Normale Navigation funktioniert ganz gut. Manchmal bleibt die Anzeige auf dem Motorrad nur hängen

### 5/5 — 2025 adidas Troy Lee sx-f factory edition

*2025-02-17, version 3.3.0*

Great year for the 2021

### 5/5 — Ottima app

*2024-08-27*

Utilizzo l’applicazione da 3 anni e devo dire che funziona benissimo , mai avuto problemi e il navigatore è preciso e affidabile . Noto che sarò l’unico a fare una recensione positiva e non mi spiego il perché

### 5/5 — Amazing! No really….

*2024-05-18, version 3.1.1*

I read all the really poor reviews on this app and was really disappointed after spending so much on a SDR Evo. I’ve just come back from a 2000 mile ride in Spain with my great friend on his Ducati V4. selecting no motorways and twisty roads found some of the best roads I’ve ever ridden in my entire life (I’m 61 biking for 40 years) and that is no kidding for some reason Spain only has a few cars and lorries the roads are empty apart from a few cyclists and not a pothole in sight 100 mile an hour sweeping Road just blew me away. I even managed to get the navigation directions on the bike screen which the dealer couldn’t do for me.

I get the impression previous versions of this app have been terrible, but it looks like KTM have listened because I have zero complaints …. not one!  for it to work you have to connect your phone to the bike and your headset wireless ideally to the bike think of the bike as the central hub then run KTMconnect on the phone and it just works….

### 5/5 — Love the RIDER features and can’t ride Moto without it!

*2024-04-10, version 3.1.0*

State of the art and fun to use.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*
