# kumo cloud® legacy — user reviews

> 11 indexed App Store user reviews of kumo cloud® legacy by Mitsubishi Electric US, INC., rated 4.00/5 from 74 ratings.

- Source: https://appshunter.io/ios/app/kumo-cloud-legacy/id6739037964/reviews
- App overview in markdown: https://appshunter.io/ios/app/kumo-cloud-legacy/id6739037964.md
- Rating breakdown: 5★ 50 · 4★ 6 · 3★ 1 · 2★ 2 · 1★ 15

## Most critical reviews (10 lowest-rated)

### 1/5 — Dev please prioritize

*2026-07-20*

We are fully dependent on this app for our thermostat scheduling and it doesn’t work for iPhone. Please prioritize this P1 bug. We can’t change our thermostat schedule without it since thanks unit requires us to use the app now that we have the remote installed on it. Please this is an important fix for iPhone users.

### 1/5 — Terrible App

*2026-06-02*

Ugly, glitchy, terrible app. Easily the worst app on my phone.

### 1/5 — Terrible App

*2026-03-22*

Nothing stays connected, it’s buggy and difficult to reset, and the app interface sucks.

### 1/5 — Problem with app

*2026-02-07*

I have very bad experience with this App
I can’t connect my units with app
Mitsubishi official number i called and nobody answered

### 1/5 — Doesn’t stay connected

*2026-02-01*

It worked fine for at first but after the last OS update it doesn’t stay connected making it obsolete.  Needs an update to fix bugs.

### 1/5 — Worst App on my phone

*2026-01-07*

By far the worst app I have.  Units will not connect to WiFi.  Took me 3 days to get my 3 units to connect, and then all 3 disconnected for some unknown reason.  Don’t believe the 5 star reviews, which are clearly bought and paid for.

### 1/5 — Doesn’t work

*2025-08-18*

You can no longer log into this app. Extremely frustrating.

### 1/5 — Does not work at all

*2025-08-15*

Can’t even log into my account. Click login and it just blinks then brings me back to the login page

### 1/5 — Expensive mini-splits, terrible app

*2025-08-09*

Fix your app, or make your mini splits cheaper. The actual heating and cooling is great, but your app is littered with bugs, and is impossible to use.

### 1/5 — Glitches

*2025-06-11*

Just a bunch of glitches. Saved programs don’t show on the app.

## Most praised reviews (1 highest-rated)

### 2/5 — Garbage

*2026-04-15*

Trash. Doesn’t work at all

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*