# KUPA Inc. — user reviews > 22 indexed App Store user reviews of KUPA Inc. by KUPA INC, rated 4.62/5 from 141 ratings. - Source: https://appshunter.io/ios/app/kupa-inc/id1370347652/reviews - App overview in markdown: https://appshunter.io/ios/app/kupa-inc/id1370347652.md - Rating breakdown: 5★ 104 · 4★ 7 · 3★ 5 · 2★ 3 · 1★ 7 ## Newest reviews (2 of 22) ### 5/5 — Excellent service. *2018-06-26* Orders are always quick to ship. Love their e-files! ### 5/5 — Loveee KUPA *2018-06-09* I love the KUPA Efile. A friend of mine purchased it and I am on my way to purchase my first one. ## Most critical reviews (10 lowest-rated) ### 1/5 — se me descarga muy rápido esta defectuosa *2023-08-01* Tengo un mes que la compre pero no dura 2 hora trabajando se apaga de repente ya la he tenido y las otra no me hacían eso se ponían lenta y después se apagaban esta se apaga de repente ### 1/5 — Odorless monomer does not dry. *2021-12-24* I ordered two 32oz bottles of the odorless monomer and although it is good on the odorless part, it just does not dry. It just stays a gooey texture. They should work in they’re formula. The product is no good if it can’t do it’s job. ### 1/5 — Bad customer services *2020-01-09* I have ordered three times from Kupa, this time so bad , I guess it shows how is the company is , it has been a month and my order disappeared, I try to contact their customer service, never respond, I want my money back seriously , never shop again ### 1/5 — App crashes *2019-04-15* Whenever you put address in for shipping. Would not let me proceed forward!! How am I going to buy your products!? ### 2/5 — crashing *2019-04-19* can't open app at all. keeps crashing. ### 3/5 — I love KUPA, the app doesn’t like me *2019-12-18* Kupa products are amazing. But the app and I have a love hate. I get everything ordered and in my cart, I go to pay and poof all is gone. Disappears, kicked me straight outta KUPA app. Help! ### 3/5 — Online orders *2019-07-20* After I lay a orden It take to much time , one week to proses the online orden then they send it no good ### 4/5 — Customer service *2020-08-20* I purchased a mani pro passport kit. After several uses something went wrong. I tried for a loooonnnnggggg time contacting Kupa and was not successful at it. My E-mails were not being responded and phone calls were not being answered, I’ll blame the pandemic...I left a voicemail for Linda. Linda responded within 15 minutes, did a follow-up, found my returned item and promised I would get my item back within 5 days. If not for Linda all credibility for Kupa Inc. would have been lost on my behalf. Thank you Linda for being so polite and efficient. My product came back and for the time being is working well. ### 4/5 — Love Kupa so far !!! *2019-02-10* Your order arrives very fast , and everyone here is very nice and knowledgeable! ### 4/5 — Mostly great *2019-02-01* Easy to navigate! When entering your address make sure you type “United States” and not “USA” or it will tell you it can’t save. Also when I made my (very large) order it say my payment wasn’t successful and to do it again. I checked my cc app first and it most certainly went through, followed quickly by an order confirmation email. My cart in the app never cleared and it seems to still not recognize my order. That would have been a very expensive double order. ## Most praised reviews (10 highest-rated) ### 5/5 — Gel top coat *2025-07-18* Great product ### 5/5 — Buena calidad *2025-06-24* Los mejores productos y de alta gama ### 5/5 — Nails_byKarie *2024-12-07* Love these bits. 3 in 1 & 5 in 1. They are easy to use and does the job right!❤️ ### 5/5 — Polished Nails by Angie *2024-11-23* Service department ### 5/5 — Coco’s nails+ *2023-04-11* This is one of the best brands ever I love KUPA and my students also love it. . Keep up the good work KUPA ### 5/5 — Kupa app *2022-03-08* Easy to navigate, all the info is right at my fingertips, videos, tools, ordering fast and easy ❤️ ### 5/5 — Customer service is so bad. *2021-10-07* I can’t believe in myself that the company that i have trusted so much in 20 years that have really bad customer service. Also, take forever to return the money back for the returned items. ### 5/5 — Coco’s nails+ *2020-09-10, version 1.8* This is one of the best brands ever I love KUPA and my students also love it. . Keep up the good work KUPA ### 5/5 — The BEST BRAND *2020-06-14* Monomers and polymers bomb ! ### 5/5 — Nice work *2018-08-24* I like the app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-18.*