# Kurt Geiger: Shop Shoes & Bags — user reviews > 135 indexed App Store user reviews of Kurt Geiger by Kurt Geiger, rated 4.90/5 from 7,829 ratings. - Source: https://appshunter.io/ios/app/kurt-geiger-shop-shoes-and-bags/id1478285376/reviews - App overview in markdown: https://appshunter.io/ios/app/kurt-geiger-shop-shoes-and-bags/id1478285376.md - Rating breakdown: 5★ 7,368 · 4★ 276 · 3★ 70 · 2★ 33 · 1★ 82 ## What do users think of Kurt Geiger? Overall sentiment: mixed **Pros** - 💯 Excellent quality - 👍 Easy to use app - 🥰 Lovely products - 🤩 Beautiful and unique style - 🔥 Addictive shopping experience - 🌈 Vibrant and colorful items - 🏆 Iconic and high-quality brand - 🤝 Helpful and friendly staff - 🎁 Great gift options - 🚚 Fast and efficient delivery **Cons** - 🤔 Inconsistent promo code application - 🔒 Login and password issues - 📦 Unreliable order fulfillment - 🚫 Unable to ship to certain regions - 💰 Higher prices compared to in-store - 🐌 Slow checkout process - 🤖 Buggy and unresponsive app **Commonly reported bugs** - Login credentials not working - Promo codes not applying correctly - Order status updates missing - Compatibility issues with older devices **Most requested features** - Add Apple Pay option - Improve address handling - Provide better promo code functionality - Enhance app performance and stability - Expand shipping options globally ## Newest reviews (11 of 135) ### 4/5 — Kurt Geiger *2026-07-05, version 7.0.1* Hey Kurt gieiger , I just wanted to say or ask if you guys can bring back the gold wallet and micro like all of it is gold or the cream micro with the word Kurt on the bottom , those were my fav bags ! And I was trying to save up to buy them !! Please bring them back ! From Sandra Talom your 1 fan ### 4/5 — Upgrade website *2025-10-27, version 5.7.1* Your website does not automatically allow name, card information, etc. to be automatically filled in .also It's always helpful to have the height of items listed ### 5/5 — New to KG and Pleased! *2025-10-07, version 5.7.1* I am a handbag collector; have been collecting since I was a teenager. Gucci, LV, Brahmin, Hammitt, and all others in between. I am a fan of unique and beautiful pieces and what I’ve found so far is that Kurt Geiger definitely has this covered! I am looking forward to adding some of these gorgeous items to my wardrobe. 😍🥰😍 ### 5/5 — Great shoes and bags *2025-10-06, version 5.7.1* A great company to buy from. Lovely designs and colours. Great quality and super customer service ### 5/5 — My first Kurt Geiger purse. *2025-10-06, version 5.7.1* I have already purchased 3 purses. I love them 🖤🖤🖤 ### 5/5 — The best slippers and bags *2025-09-05, version 5.6* The is the best place to get gifts for my sister she loves Kurt Geiger Kurt Geiger is goat it‼️‼️‼️❤️❤️❤️ ### 5/5 — Kurt *2025-09-05, version 5.6* Kurt Geiger is an amazing brand and I recommend you order from them. ### 5/5 — Absolutely Outstanding *2025-08-31, version 5.6* Buy Everything! ### 5/5 — Fashion review *2025-08-30, version 5.6* Love Kurt Geiger down best quality at a really good cost ### 5/5 — Love Kurt bags *2025-08-24, version 5.6* So I’m new to Kurt Geiger bags I believe you guys made the best. Bags i brought 4 in two months. Listen up the good work. I was a Coach girl and a Gucci girl no more. I love the cost of your bags it not take much!!! ### 5/5 — Elizabeth *2025-08-20, version 5.6* Awesome products💛 ## Most critical reviews (10 lowest-rated) ### 1/5 — never again *2026-08-14, version 7.1* first i order waiting n waiting, i received not even a box a box mind u a box i received a paper and a order sticker never again this a scam. ### 1/5 — To many errors *2026-07-16, version 7.1* I keep trying to purchase my item and while trying it keeps saying that there is an error. This is absolute bull. ### 1/5 — Purse out of stock *2026-07-13, version 7.1* I ordered a purse on a Thursday and noticed it was not updated by Saturday. It said still processing. So I contacted customer service on Sunday and was told to wait until Tuesday to receive a email about the purse. And I was told that the wallet was already shipped and was given a tracking number. I noticed the purse said out of stock on Sunday as well. Monday I receive a email stating that I will Be refunded for the purse due to it being out of stock. ### 1/5 — The app does not filter for sizes that are in stock *2026-06-17, version 7.0.1* I find using the app frustrating as when I filter for my size, it brings up everything including items not available in my size. I have to trawl through every product hoping when I click on an item it is available in my size. I find this very frustrating and often give up as can’t be bothered to continue on. Please fix this. ### 1/5 — Do not order from this app!!! *2026-05-08, version 6.0.5* I got some sandals for 105$ may 2nd ordered for express shipping after 2 days of waiting to try and track my order they tell me they out the wrong address in and it’s saying delivered. So you’re telling me someone else got my package??? They say they’re investigating my they’re really not this app sucks!👎 ### 1/5 — Terrible app *2026-04-01, version 6.0.5* Absolutely awful app. Searching for tracking info from a link thats been send to you via email and on the app never displays and always says…. whoops…!!! Thats if the app lets you sign in at all Not great at all Will continue using the web based page ### 1/5 — Horrible tracking *2026-01-20, version 6.0.3* It’s been over a week now and i haven’t received any notification of my order being shipped, and when I use my order # and zip code to track my order the button to track , just resets and nothing . It’s really upsetting because it’s a gift and I’m trying to track it to make sure my wife doesn’t see at the door before I can even surprise her First and last time buyer. ### 1/5 — Wrong address *2025-10-25, version 5.7.1* horrible. it was sent to the wrong address and the package wasn’t even mine. they took $200 and the service bot isn’t doing any help. I contacted fedEx and they are bad with communicating. they are pretending to investigate where my package is , but won’t do the least to email me, etc. it’s the APPS fault. They have cute shoes and purses, but don’t let that fool you into thinking they are professional. ### 1/5 — App is a joke *2025-10-21, version 5.7.1* Just an awful app! So slow, so confusing and just not working properly, have to clock on everything three times before it starts doing anything. For such a high end brand such a cheap and awful app, font keeps changing, zooming in and out on its own. Most of all, forgot my password and they send an email to reset, when I did that it took me to website automatically logged me in, but I cant rested it on the app because its asking for old password, guess what if I knew that I would not be reseting it would I? Such nice things in the shop, but a lot of patience needed to go through a stupid app. Shame ### 1/5 — Holla *2025-08-18, version 5.6* The app is not straight forward at all. You can’t even see your order process in the app which is not okay enough ## Most praised reviews (10 highest-rated) ### 5/5 — Vibrant and creative *2026-07-17, version 7.1* Great quality and prices, love the creative design and color themes ### 5/5 — My Happy Place *2026-06-27, version 7.0.1* Kurt Geiger is more than just a brand. It’s family! I love the store and the app. I usually shop in the Kuwait store and the sales personnel can’t be beat. Their customer service is impeccable! Whenever I go home everyone ask me young and older, “where did you get that bag, shoes or accessories ?” I told them, “KG!” Now, they love it too. I had to order from the app to purchase items for friends and family in the USA. They love it too! It was easy to use and when I needed help from customer service with a question, they responded to me immediately on the phone and in an email. Totally awesome. Kurt has something for everyone! Kids, men, teenagers and etc. I love it ! I will always shop there and I will always look good. Thank you Kurt Geiger. ### 5/5 — I love Kurt Geiger *2026-06-17, version 7.0.1* I love Kurt Geiger soo much I have 2 Kurt last year this year I’m going to get a new Kurt ### 5/5 — Send me a kurt *2026-02-18, version 6.0.4* Please send me a Kurt love you guys ### 5/5 — Sneaker Fun *2025-12-25, version 6.0.1* Kurt Geiger’s sneakers are both fabulous and fun to wear! The compliments are endless, when I wear a pair. ### 5/5 — Not good quality *2025-11-13, version 6.0.1* The app is very good but the purse quality is not good after 4 months , tears, rips, and more. ### 5/5 — My favorite designer *2025-11-04, version 6* I only wear Kurt Geiger shoes !! The best made shoes, sandals and sneakers ever !❤️👞👡 ### 5/5 — Love it *2025-10-22, version 5.7.1* Love the website and the items I shears shop here ### 5/5 — Mr *2025-10-20, version 5.7.1* Fantastic ### 5/5 — Love *2025-10-07, version 5.7.1* Love there purses --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*