# KWSP i-Akaun

> Mobile application for managing EPF savings and retirement planning. (iPhone/iPad app by Kumpulan Wang Simpanan Pekerja (KWSP).)

- Source: https://appshunter.io/ios/app/kwsp-i-akaun/id1660153573 (this page in markdown: same URL + `.md`)
- Developer: [Kumpulan Wang Simpanan Pekerja (KWSP)](https://appshunter.io/developer/933671131)
- Category: Finance, Utilities
- Price: Free
- Rating: 5.00/5 from 2 App Store ratings · 45 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 131 MB
- Languages: American English, Malay
- Released: 2023-07-04
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/kwsp-i-akaun/id1660153573/reviews.md

## What is KWSP i?

Take control of your EPF savings anytime, anywhere with the KWSP i-Akaun app.
 
Manage Your Savings
• Register as an EPF member and activate your i-Akaun
• Check your savings balance and contribution history
• Make voluntary contributions for yourself or eligible members
• Switch to Simpanan Shariah and manage your preferences

Access EPF Services
• Apply for eligible withdrawals online, including Akaun Fleksibel and other withdrawal types
• Track withdrawal application status
• Make and manage nominations
• Contribute to your spouse’s retirement savings through i-Sayang
• Access investment services through i-Invest
• Purchase insurance or takaful through i-Lindung

Plan Ahead
• View and download statements and transaction records
• Set retirement goals with the Retirement Goal Calculator
• Receive personalised financial tips and updates

Secure Access
• Sign in securely using biometric authentication
• Authorise transactions with i-Akaun Secure

For Non-Malaysian Citizen Employees
• Register and activate the KWSP i-Akaun app
• Apply for Akaun Fleksibel withdrawals through the app

Update to the latest version of the KWSP i-Akaun app and enjoy the newest features and improvements.

## Key features

- Manage EPF savings
- Make voluntary contributions
- Track account statements and history
- Retirement calculator
- Secure transaction authorization
- Apply for withdrawals
- Manage nomination details

## What do users think of KWSP i?

Overall sentiment: negative

**Pros**

- 👍 Support local app

**Cons**

- 🐛 Keyboard stops working
- 🐛 App requires update but is updated
- 🐛 Login button not working
- 🐛 App closes immediately
- 🐛 Unable to register TAC
- 🐛 TAC codes from Mexico
- 🐛 Only works with Malaysian phone number
- 🐛 MyKad scanning is poor
- 🐛 Registration IC unreadable
- 🐛 Keeps crashing during registration
- 🐛 Screen goes blank after login ID
- 🐛 Cannot paste in login page
- 🐛 Biometrics not working
- 🐛 Features worse than old app

**Commonly reported bugs**

- Keyboard stops working during registration
- App prompts for update when already updated
- Login button unresponsive
- App crashes after entering credentials
- Unable to receive TAC codes
- TAC codes received from incorrect country code
- MyKad scanning fails with 'picture is not clear' error
- Registration fails due to unreadable IC
- App crashes during selfie stage of registration
- Login screen freezes or goes blank
- Password incorrectly flagged as wrong after successful login
- Unable to log in after logging out or inactivity
- Cannot log in after update
- Cannot reset password
- App requires Malaysian mobile number for changes, inaccessible overseas
- Old app features (like i-invest) missing in new app

**Most requested features**

- Add i-invest feature
- Allow login with username and password
- Improve MyKad scanning accuracy
- Fix TAC code issues
- Allow pasting in login page
- Add logout button (initially missing)
- Improve system to be less troublesome
- Provide instructions for updates

## Recent user reviews (10 of 45)

All indexed reviews: https://appshunter.io/ios/app/kwsp-i-akaun/id1660153573/reviews.md

### 1/5 — Horrible App

*2026-07-22, version 4.9.1*

Horrible experience. Tried to register an account and the keyboard stops working at every single interface. I cannot type to continue my progress. Every time this happens I need to restart from scratch. The amount of OTPs I have gotten to try and progress is absurd seeing how pathetic and unoptimised this app is, seeing that it is a government-led developed application. Shame on the developer.

### 1/5 — What's wrong!

*2025-07-26, version 4.0.2*

It says i need to update to the latest version but it is updated! I can't access my account

### 1/5 — Unable to Login

*2025-06-14*

Unable to login after a day, your dumb log in button is not even working. Fix it asap.

### 1/5 — 8055only

*2025-05-16, version 4.0.1*

app paling teruk dimuka bumi😌

### 1/5 — Login

*2025-05-12, version 4.0.1*

I can’t login and the browser keeps saying “update now” . But it wouldn’t update!

### 1/5 — Unable to login

*2025-04-16, version 3.7.5*

Login button does not work after entering password.

### 1/5 — Stuck at login screen

*2025-04-08, version 3.7.5*

No response when hitting the login button after filling password

### 1/5 — Poor system

*2025-04-05, version 3.7.5*

After register Unable to login please fix

### 1/5 — No working

*2025-03-12*

The app immediately closed out itself after entering the correct user id and password. Kindly look into it. Thanks

### 1/5 — cannot login

*2025-03-08, version 3.7.5*

ready reset password also cannot login,what wrong

## Frequently asked questions about KWSP i

### What does the KWSP i-Akaun app do?

The KWSP i-Akaun app is a comprehensive tool for managing your Employees Provident Fund (EPF) savings. It allows you to track your account information, make voluntary contributions, switch to Simpanan Shariah, and securely process various transactions related to your retirement fund.

### What are the key features of the KWSP i-Akaun app?

Key features include registering as an EPF member, making voluntary contributions, viewing account statements and withdrawal statuses, using a retirement calculator, authorizing online transactions securely with i-Akaun Secure, applying for withdrawals, and managing nomination details.

### Is the KWSP i-Akaun app free to use?

Yes, the KWSP i-Akaun app is available for free. There are no charges associated with downloading or using the core functionalities of the application for managing your EPF savings.

### Who is the KWSP i-Akaun app for?

This app is designed for EPF members in Malaysia who want a convenient and secure way to manage their retirement savings. It's ideal for individuals who wish to track their account, make contributions, and plan for their future financial security.

### How does the app help with retirement planning?

The app simplifies retirement planning by providing tools like a retirement calculator to help you set savings goals. It also offers financial tips and important updates, along with easy access to your savings history and withdrawal statuses, enabling informed financial decisions.

## Version history (last 5 releases)

### 4.9.3 — 2026-08-21

We’ve made improvements to enhance your KWSP i-Akaun app experience.

What’s new in this update:

- Improved pre-login experience with an updated design
- Support for Akaun Fleksibel withdrawals for Non-Malaysian Citizen Employees
- e-KYC for Non-Malaysian Citizen Employees
- Plan for your future with our Retirement Goal Calculator
- Performance improvements and bug fixes

Update your KWSP i-Akaun app to the latest version.

### 4.9.2 — 2026-07-29

We’ve made improvements to enhance your KWSP i-Akaun app experience.

What’s new in this update:

- Improved pre-login experience with an updated design
- Support for Akaun Fleksibel withdrawals for Non-Malaysian Citizen Employees
- e-KYC for Non-Malaysian Citizen Employees
- Plan for your future with our Retirement Goal Calculator
- Performance improvements and bug fixes

Update your KWSP i-Akaun app to the latest version.

### 4.9.1 — 2026-07-09

We’ve made improvements to enhance your KWSP i-Akaun app experience.

What’s new in this update:

- A refreshed look for the KWSP i-Akaun app
- Plan for retirement with our Retirement Goal Calculator and estimate how much you'll need for the future
- Performance improvements and bug fixes
- Other enhancements based on user feedback

Update your KWSP i-Akaun app to the latest version.

### 4.9.0 — 2026-06-27

We've made improvements to enhance your KWSP i-Akaun app experience.

What's new in this update:

- A retreshed look for the KWSP i-Akaun app
- Plan for retirement with our Retirement Goal Calculator and estimate how much you l need for the future
- Performance improvements and bug fixes
- Other enhancements based on user feedback

Update your KWSP i-Akaun app to the latest version.

### 4.8.1 — 2026-06-07

We’ve made improvements to enhance your KWSP i-Akaun app experience.

What’s new in this update:

- A refreshed look for i-Invest to help you grow your money
- Calculate how much you need for retirement with our Retirement Goal Calculator for a secure future
- Performance improvements and bug fixes
- Other enhancements based on user feedback

Update your KWSP i-Akaun app to the latest version!

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## More apps by Kumpulan Wang Simpanan Pekerja (KWSP)

- [i-Akaun](https://appshunter.io/ios/app/i-akaun/id915682756)
- [e-Caruman](https://appshunter.io/ios/app/e-caruman/id1140720116)
- [Belanjawanku](https://appshunter.io/ios/app/belanjawanku/id1632408106)

All apps by Kumpulan Wang Simpanan Pekerja (KWSP): https://appshunter.io/developer/933671131

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*