# KX Pilates — user reviews > 121 indexed App Store user reviews of KX Pilates by KX Pilates Franchising Pty Ltd, rated 4.90/5 from 10 ratings. - Source: https://appshunter.io/ios/app/kx-pilates/id1313242517/reviews - App overview in markdown: https://appshunter.io/ios/app/kx-pilates/id1313242517.md - Rating breakdown: 5★ 9 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 0 ## What do users think of KX Pilates? Overall sentiment: mixed **Pros** - 👍 Easy to use - 👍 User-friendly interface - 👍 Great workout experience - 👍 Convenient booking - 👍 Good for tracking progress - 👍 Intuitive navigation - 👍 Smooth performance - 👍 App syncs with calendar - 👍 Visually appealing design - 👍 Great instructors - 👍 Supportive environment - 👍 Flexible booking options **Cons** - 🐛 Slow loading times - 🐛 App crashes frequently - 🐛 Calendar sync issues - 🐛 Payment issues - 🐛 Repeated calendar entries - 🐛 App not loading - 🐛 Difficulty reading font - 🐛 Waitlist visibility issues - 🐛 Last-minute instructor change notifications missing - 🐛 App requires phone ownership **Commonly reported bugs** - App is very slow to load - App crashes during registration (country selection) - Purchased plans do not show expiry dates - App crashes when selecting phone number during registration - Multiple calendar bookings created for a single class - iCalendar not updating correctly - App crashes with JSON parsing error - App won't load past the initial loading page - Calendar entries disappear after class completion - Incorrect class day displayed (e.g., 'tomorrow' for current day) - Waitlist number not updating without manual refresh - Last-minute instructor changes not notified **Most requested features** - More payment methods (e.g., Afterpay, PayID) - Improve app speed and reduce loading times - Fix bugs related to calendar synchronization - Add option to mark studios as favorite - Improve waitlist functionality to show number of people - Add notifications for instructor changes - Allow users to request friends' schedules - Option to save or favorite home workouts - Connect with other KX users to see booked classes - Show number of participants in a booked class - Allow scrolling through dates (swipe left/right) - Select multiple studios to view schedules concurrently - Improve font size and icon visibility ## Newest reviews (12 of 121) ### 4/5 — App Loading Time *2026-08-09, version 3.69* Lately, I’ve been experiencing that the app takes a really long time to load and open up. Sometimes, it won’t even load at all and I have to wait a few minutes. Other times, it comes up with a connection error and prompts me to refresh the page however no luck. Other than the above, no other issues at all with the app. ### 2/5 — It’s slow af now *2026-08-06, version 3.69* The app has been super slow since the most recent update. There’s a lag opening the app, there’s a lag when booking classes, and with payments. ### 2/5 — Buffering a real issue *2026-08-06, version 3.69* It is difficult when you want the ease of the app for booking management but can never get into it as the buffering goes on for so long it fails to open ### 4/5 — Hope it could provide more payment methods *2026-04-01, version 3.65* Hope it could provide more payment methods ### 2/5 — App is very slow to load *2026-02-26, version 3.65* This rating is regarding the app speed only. It takes to long to load when you want to look at schedule, switch between different days and book etc. Can this please be fixed? It was never a problem until a few months ago? ### 1/5 — 很難用 *2024-07-17, version 3.49* 已經購買的方案無法看到期日，註冊時候選擇國家會Crash當機⋯ ### 1/5 — Multiple Calendar Bookings *2024-05-15, version 3.46* Please update this app! Per the reviews from Mar & Apr, the Apple calendar is receiving 4+ booking confirmations despite only booking 1 class for that one day, which I have to manually delete multiple confirmations each time I cancel, amend or add a class within the app. This is extremely frustrating!!! ### 1/5 — 註冊帳號時點選手機號碼會閃退 *2024-04-26, version 3.46* 如上 ### 3/5 — Doesn’t update icalendar *2024-03-06, version 3.45* Great app however doesn’t update iPhone calendar when you book a class since the ios 17 update. ### 2/5 — Dreadful app with bugs not being fixed *2024-02-28, version 3.45* The latest release populates a copy of the booking in your phone calendar for every day ahead you book. So if you book a class 7 days in advance, you get 7 events in your phone, for the one class. I note also this bug was logged here more than a month ago and it’s still not fixed. ### 1/5 — Adds too many repeat sessions to calendar *2024-01-23, version 3.45* Could you please fix this bug since the last release? ### 3/5 — Glitch *2023-07-21, version 3.38* The app used to send text messages when you got off the waitlist and now it doesn’t anymore so I keep missing out. Can you please adjust this. ## Most critical reviews (10 lowest-rated) ### 1/5 — Needs improvement *2026-08-07, version 3.69* App speed is ridiculous, forever loading ### 1/5 — So slow *2026-08-07, version 3.69* App barely loads to book a class. Needs an update desperately. I’d rather book with other studios ### 1/5 — SLOW!!! *2026-08-06, version 3.69* The home page takes a long time to load right from the start. Selecting a package is just as slow. More seriously, payment gets taken from my account but the package stays stuck ‘on hold’, pending payment, so I can’t book classes even though I’ve already paid. Needs fixing ASAP. ### 1/5 — So slow *2026-07-31, version 3.69* So slow to load, freezes all the time ### 1/5 — SO LAGGY AND SLOW *2026-03-26, version 3.65* Soooooo slow I can’t book classes literally every click takes ages to load ### 1/5 — Loading … *2025-10-18, version 3.65* The functionality of the app has increased dramatically over the last few months. More recently the performance has reduced such that I spend a lot of time waiting for pages to load. Remove the bloat wear and strip the functions back to features that provide customer value. Eg The “rate the session” function is a waste of time , nobody at KX reads it. ### 1/5 — 每次進入app都要叫我重新輸入地址 *2025-08-12, version 3.63* 每次進入app都要叫我重新輸入地址，更改了之後也存不進去 ### 1/5 — . *2024-12-28, version 3.53* Pembayaran tidak bisa melakukan aplikasi, harus manual dan itu sangat lama terconnect di aplikasinya. So weird! ### 1/5 — 當機 *2024-07-17, version 3.49* 已經購買的方案無法看到期日，註冊時候選擇國家會Crash當機 ### 1/5 — 無法順利使用 *2024-07-17, version 3.49* 已經購買的方案無法看到日期 使用其他信箱重新註冊，選擇國家的步驟會當機 資料報表也沒有完全更新 請改善，非常不方便 ## Most praised reviews (10 highest-rated) ### 5/5 — 介面好 *2025-04-10, version 3.56* 簡單明瞭，還可以分享好友折扣金，很棒 ### 5/5 — 順 *2025-04-10, version 3.56* 改版後使用上很順暢 ### 5/5 — Fantastic *2024-01-01, version 3.43* A great all over workout!🫶 ### 5/5 — Easy to use *2023-03-22, version 3.37* The app is easy to use and shows you all the details that you need to know. It’s not difficult at all to navigate and a perfect compliment to the kx experience ### 5/5 — Best Pilates studio on the Sunshine Coast *2023-03-07, version 3.37* Great instructors and classes to suit everyone. Highly recommend ### 5/5 — Super easy *2023-03-06, version 3.37* Great app, super easy to book or modify existing bookings. Love the KX Pilates programme ### 5/5 — Lu *2023-02-27, version 3.37* My favourite part of the week ### 5/5 — organised *2023-02-25, version 3.37* very organised and easy to use ### 5/5 — Absolutely greatest… *2023-02-08, version 3.37* App easy to use. Straightforward. Pilate sessions are great, good workouts. ### 5/5 — Big improvement *2023-02-07, version 3.37* Love the new app! Especially love that classes go straight into my diary. Thank you KX! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*