# Kyiv Digital — Kyiv in your pocket

> Kyiv Digital provides city services, transport info, and safety alerts. (iPhone/iPad app by GOLOVNYI INFORMATSIINO-OBCHYSLIUVALNYI TSENTR, KP.)

- Source: https://appshunter.io/ios/app/kyiv-digital/id1534007479 (this page in markdown: same URL + `.md`)
- Developer: [GOLOVNYI INFORMATSIINO-OBCHYSLIUVALNYI TSENTR, KP](https://appshunter.io/developer/1455948345)
- Category: Lifestyle, Business
- Price: Free
- Rating: 4.70/5 from 1,096 App Store ratings · 119 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.0 · 265 MB
- Languages: American English, Ukrainian
- Released: 2021-01-04
- Data updated: 2026-08-11
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/kyiv-digital/id1534007479/reviews.md

## What is Kyiv Digital?

Kyiv in your pocket.
Kyiv Digital is there for you when you need it. Pay for fare and get air raid alerts in the blink of an eye. Receive public transport info, park without a hitch, and more! With our app, the city is at your service.

— Safety notifications
Get warnings about air raid alerts and be the first to find out when the danger passes.

— Transport at your fingertips
View city transport routes and find out when the bus, trolleybus, or tram arrives at your stop. Add discounted rides to your digital travel card and pay for fare right on your phone.

— Take care of your car
Park and get around town without any fines.

— Stay in the know
Don't miss out on the latest events and access useful contacts in a flash.

We're improving Kyiv Digital every single day to make life in the city even more convenient for you.

If you have any questions, our support team is always ready to help at support@kyiv.digital

## Key features

- Air raid alerts
- Public transport info
- Digital travel card
- Fare payment
- Parking management
- Event information

## What do users think of Kyiv Digital?

Overall sentiment: mixed

**Pros**

- 🚀 Convenient and useful
- 🚀 Great app
- 🚀 Ideal app
- 🚀 Excellent app
- 🚀 Comfortable and great-looking app

**Cons**

- 🐛 Crashes frequently
- 🐛 Not working after updates
- 🐛 Slow performance
- 🐛 Unreliable app
- 🐛 Laggy and unresponsive
- 🔒 Security and login issues
- 💰 Overcharging and billing problems

**Commonly reported bugs**

- App crashes on iOS 12.5.7
- App not working on iPhone 6/6s
- Login and authentication issues
- Notification badge not clearing
- Delayed air raid alert notifications

**Most requested features**

- Add dark mode
- Integrate with Apple Wallet
- Improve air raid alert notifications
- Add English language support
- Improve user experience and onboarding
- Integrate with Apple Shortcuts

## Recent user reviews (10 of 119)

All indexed reviews: https://appshunter.io/ios/app/kyiv-digital/id1534007479/reviews.md

### 2/5 — -

*2026-01-27*

Продовжує присилати нагадування про хвилину мовчання, не дивлячись на відключення цього в налаштуваннях. Й досі немає інтеграції з applepay, хоча колишні розробники додавали і то працювало…

**Developer response:** Вітаємо! Дякуємо за відгук. Прикро, що Цифровий засмутив вас. Якщо у вас виникли складнощі з використанням сервісів, ви завжди можете звернутися по допомогу на пошту служби підтримки support@kyiv.digital. Докладемо максимум зусиль, щоб виправити всі помилки та зробити ваш досвід у Цифровому кращим!

### 3/5 — Не працює посилання з інших застосунків

*2025-10-20*

Після останнього оновлення додатку не працює посилання на петиції з фейсбук та інстаграм. Якщо натискаєш на посилання конкретної петиції - відкривається просто сторінка застосунку в app store / play market.

**Developer response:** Вітаємо! Дякуємо за відгук. Якщо у вас виникли складнощі з використанням сервісів, ви завжди можете звернутися по допомогу на пошту служби підтримки support@kyiv.digital. Докладемо максимум зусиль, щоб виправити всі помилки та зробити ваш досвід у Цифровому кращим!

### 1/5 — Отзыв

*2025-10-10*

Пользуюсь приложением 3 месяца.Добавил транспортную карту, через 2 недели просто пропала.

**Developer response:** Вітаємо! Дякуємо за відгук. Якщо у вас виникли складнощі з використанням сервісів, ви завжди можете звернутися по допомогу на пошту служби підтримки support@kyiv.digital. Докладемо максимум зусиль, щоб виправити всі помилки та зробити ваш досвід у Цифровому кращим!

### 1/5 — «Не дозволено»

*2025-09-02, version 3.12.7*

Коли хочу увійти у свій акаунт, пише «не дозволено» і через це не можу увійти

### 3/5 — Dark mode

*2025-07-03, version 3.12.2*

Hi there!
Please add dark mode as an option. My eyes are falling out each time I open the app at night.
Thanks 😉

### 2/5 — Customer support doesn't exist

*2025-06-20, version 3.12.0*

I spent two days chatting with their representative trying to figure out why the money didn't show up in my account - they don't know how their app works and who is processing their payments

### 1/5 — Missing sound for critical alerts

*2025-06-01, version 3.11.2*

Earlier air raid alerts on iOS were loud not taking into account whether the sound in IPhone is turned on, now they are silent.

### 1/5 — Why do you need my phone number for?

*2025-04-03, version 3.9.1*

I don’t want to share my phone number to ride a bus

### 5/5 — Great app

*2025-03-14, version 3.8.0*

Great app. Thank you!

### 4/5 — Запізнення

*2025-01-20*

Вітаю! 

Виправте, будь ласка, запізнення оповіщення про повітряну тривогу. 

Дякую!

**Developer response:** Вітаємо! Вже все виправили. Завантажте оновлену версію застосунку. Докладемо зусиль, щоб вдосконалити Цифровий для вас.

## Frequently asked questions about Kyiv Digital

### What does the Kyiv Digital app do?

Kyiv Digital is a comprehensive city services app that provides real-time information and functionality for residents and visitors of Kyiv. It allows users to pay for public transport fares, receive critical air raid alerts, view transport routes, and manage parking.

### What are the key features of Kyiv Digital?

Key features include immediate air raid and safety notifications, detailed public transport information with arrival times, the ability to add discounted rides to a digital travel card, and in-app fare payment. It also assists with parking management and provides access to city events and useful contacts.

### Is Kyiv Digital free to use?

Yes, the Kyiv Digital app is free to download and use. The provided information indicates that it does not have in-app purchases or advertisements, suggesting a completely free service for users.

### How does the app help with public transport?

The app provides real-time information on city transport routes, showing when buses, trolleybuses, and trams will arrive at your stop. You can also add discounted rides to your digital travel card and pay for your fare directly through the app, making public transport more convenient.

### What kind of alerts does the app provide?

The app provides crucial safety notifications, including warnings about air raid alerts. It also informs users when the danger has passed, ensuring they are among the first to know and can take appropriate action.

## Version history (last 5 releases)

### 3.21.1 — 2026-08-05

Kyiv Digital. Reassuring 

Now parents can view ride info for a student card in the app's Ukrainian version. Once a student grants access in their card settings, parents get notifications about every ride. 

Stay reassured and worry less. Every city trip is just a tap away in Kyiv Digital!

### 3.21.0 — 2026-07-20

Kyiv Digital. Reassuring 

Now parents can view ride info for a student card in the app's Ukrainian version. Once a student grants access in their card settings, parents get notifications about every ride. 

Stay reassured and worry less. Every city trip is just a tap away in Kyiv Digital!

### 3.20.1 — 2026-07-06

Kyiv Digital. Reassuring 

Now parents can view ride info for a student card in the app's Ukrainian version. Once a student grants access in their card settings, parents get notifications about every ride. 

Stay reassured and worry less. Every city trip is just a tap away in Kyiv Digital!

### 3.20.0 — 2026-06-09

Kyiv Digital. Reassuring 

Now parents can view ride info for a student card in the app's Ukrainian version. Once a student grants access in their card settings, parents get notifications about every ride. 

Stay reassured and worry less. Every city trip is just a tap away in Kyiv Digital!

### 3.19.2 — 2026-05-15

Kyiv Digital. Reassuring 

Now parents can view ride info for a student card in the app's Ukrainian version. Once a student grants access in their card settings, parents get notifications about every ride. 

Stay reassured and worry less. Every city trip is just a tap away in Kyiv Digital!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-11.*