# Kyte Baby — user reviews > 168 indexed App Store user reviews of Kyte Baby by Kyte BABY LLC, rated 4.74/5 from 2,181 ratings. - Source: https://appshunter.io/ios/app/kyte-baby/id1624678849/reviews - App overview in markdown: https://appshunter.io/ios/app/kyte-baby/id1624678849.md - Rating breakdown: 5★ 1,972 · 4★ 59 · 3★ 34 · 2★ 28 · 1★ 88 ## What do users think of Kyte Baby? Overall sentiment: positive **Pros** - 💤 Excellent sleep sacks and pajamas - 👍 Soft, comfortable, and high-quality fabrics - 🌈 Beautiful prints and colors - 🤱 Great for sensitive skin and eczema - 🧠 Thoughtful product design - ⭐ Loyal customer base **Cons** - 🔍 Difficult to navigate app with no visual cues for out-of-stock items - 🚢 Slow shipping and long delays - 💰 Expensive products - 🤔 Inconsistent customer service experiences - 🔄 Issues with returns and exchanges **Commonly reported bugs** - App crashes and glitches - Discount codes not working as expected **Most requested features** - Improve app functionality and navigation - Provide more transparency on product availability - Enhance customer service and return policies ## Newest reviews (14 of 168) ### 3/5 — App sucks *2026-03-12, version 21* I love their products, but would rather purchase from their website. Unfortunately had to use it for an "app exclusive" and it took forever to load anything. I wanted to check out with shop pay and it just kept loading so had to go a different route. ### 3/5 — Super Slow! *2025-08-23, version 18.8* I love Kyte Baby but hate the app as it takes FOREVER to load. By the time I have an item loaded on the app, I could have already purchased it on their website! ### 2/5 — App needs work and shipping is so incredibly slow *2025-05-21, version 17.4* Never clear where the rewards are and how is shipping more than 10 days. ### 5/5 — Love Kyte Baby *2024-11-15, version 15* Absolutely love the Slumber Bags! The long sleeves are just what we needed for our grandson. Like all Kyte products it’s sure to be very soft and “snuggly!” ### 3/5 — App is difficult to use. *2024-11-02, version 14.9* Not only is the app difficult to use, but you have to try multiple times to get Apple Pay to work. ### 5/5 — Flash Sale *2024-10-19, version 14.6* Never really got involved with flash sales but loved this one because I’ve really wanted the wasabi rainbow clothing and never pulled the plug. Got #3 girl on the way so kind of excited to match all my girls. 🥰 App is easy peasy. ### 5/5 — Sleep bags! *2024-10-09, version 14.6* I love Kyte Baby sleep bags. They are a safe way to keep your baby warm and cozy all night. ### 5/5 — Undies & socks! *2024-09-09* I’m so looking forward to trying the socks.. I’m sure they are heavenly like everything else! :) ### 2/5 — Not Very User Friendly *2024-08-26* Sadly I did not find this app to be very user friendly. I a km used to shopping on the website where it is super easy to search items and see them in all the available colors. On the app you have to scroll down to find the color that you may be interested I then enter the selected color to view images of the for. On the website no matter what image you go into for the entered search item, once you are in there you can view all the available colors and also quickly go through different color selections. Such a waste of time! Will be sticking to the website for now until it is improved a bit more. ### 5/5 — Toddler Love *2024-08-26, version 14.5* My toddlers love all things bamboo, especially Kyte baby! They pick these pjs more than any others! I especially like the mom lounge dresses for night time. So comfy and not “moo moo” at all! ### 5/5 — App access *2024-08-25, version 14.5* Seamless and certainly easy! ### 4/5 — Generally good *2024-08-25* It works great, but when you click an item, you can't see all the colour variations. You'd need to know the collection/ style you want. Search works great, but it's back and forth to the search bar. ### 5/5 — App review *2024-08-24* The new app is brilliant! So easy to navigate. ### 5/5 — love the product *2024-08-20* Kyte has been amazing for my babies super sensitive skin! The colours and patterns are gorgeous as well! ## Most critical reviews (10 lowest-rated) ### 1/5 — Zero Customer Loyalty *2026-09-02* I would give zero stars if I could. Disappointed Platinum VIP customer, who has spent over $10k with Kyte over the years, and missed my rewards expiration by a few weeks due to personal circumstances. Customer service refused an exception on the expired points and would only offer a time limited standard $25 credit (now also expired during the period of time I was discussing the issue with various representatives). There was apparently only one Head of customer service by the name of Dakota, who refused any sort of accommodation or extension of the “courtesy” as the matter remained unresolved, and simply decided to close the matter deeming it resolved on her end. Social media representatives on Instagram could not assist at all as they do not have access to customer service tickets. If this is truly all that can be done as a company, then there is no sense in remaining a loyal customer… I intend to seek out and support other brands. ### 1/5 — The app needs help *2025-01-10, version 16.4* The app will take everything out of the cart when going back to update before checking out. Extremely frustrating. ### 1/5 — Submitted my order without my approval *2024-11-15, version 15* The app just automatically submitted my order and auto populated the incorrect shipping address….. now I have to find a way to cancel it ### 1/5 — Hard to use the app *2024-08-24, version 14.5* The app has some issues and even writing this review it’s giving me problems, only reason I even use the app version was when there is a deal otherwise it’s absolute tourture trying to buy anything ### 1/5 — The App doesn't work *2024-08-23, version 14.5* They don't let me add items into the cart ### 1/5 — Terrible! *2024-08-23, version 14.5* The app is terrible and doesn’t work 90% of the time. Skip the hassle and just use the website. ### 1/5 — Disappointed in Support of Employees *2024-02-11, version 13.1* While I love Kyte merchandise, I will no longer buy from them due to their treatment/firing of an employee seeking to take care of their neonatal baby. Just because something is legal, doesn’t make it right. Kyte makes their money by selling to parents. Do better! Take care of parents. Profit that’s a little smaller is still profit and breeds good will with staff and customers. ### 1/5 — Deleted all of my rewards points *2024-02-06, version 13.1* I had over 10,000 rewards points that were deleted without notice. ### 1/5 — Incredibly long shipping delays *2024-01-29, version 13.1* Great products but very long shipping delays. Placed order on 1/19 and still have not received as of 1/29. Site says 3-5days from date of order and for baby products that you typically need quickly very disappointing to have to wait so long. Not the first time I have had to wait 10+ days for a product from here. Will likely go somewhere else next time. ### 1/5 — Unable to support this company anymore *2024-01-27, version 13.1* The CEO let go an employee after she rushed into the hospital to get her new baby. I will let you search about that topic. Cannot support a company that will not support their employees during those difficult moment. You sell baby products but donc care about kids. Shame on you ## Most praised reviews (10 highest-rated) ### 5/5 — Crib sheet *2025-11-04, version 19.3* My grandchildren have been wearing kyte apparel since birth The clothing is the softest non-irritating ever. I just bought a crib sheet for my newest grandchild and the print is adorable. Subtle puppies that will not over stimulate him when going to sleep but should he wake early might entertain him! ### 5/5 — Love *2025-04-14, version 17.2* Great clothing store ### 5/5 — Love Kyte baby! *2025-01-24, version 16.5* I wish I would’ve known about Kyte baby sooner! We’ve been shopping with the company the last 2 years and it is by far the best clothing for your newborn and up! They also have great customer service! ### 5/5 — Love *2025-01-12, version 16.4* Just started purchasing Kyte within the last 8 months and I can say without a doubt it was the best purchases ever! The material is amazing and the patterns are my favorite. Thank you. ### 5/5 — The softest pjs! *2025-01-11, version 16.4* We love Kyte pjs! they are so soft & breathable! ### 5/5 — FAVORITE Sleep Bag! *2025-01-10, version 16.4* There is no better sleep sack than the Kyte Baby sleep bags I love how there is so much room for my granddaughter to move around with her hips and her legs while still feeling snug and secure and keeping her warm while she’s sleeping. ### 5/5 — Best Quality *2024-12-27, version 16.1* I have bought about 10 sleep sacks from Kyte baby for my grandchildren and they are the best. I keep the babies while the parents work so I have all sizes of sleep sacks at my house and I buy some for them to have at home also. They sleep so well with these sleep sacks, they don’t get to hot or cold and take good naps at Gigis house. ### 5/5 — We Love Kyte Baby *2024-12-15, version 16* Kyte baby has definitely helped with our daughters eczema, and her sleep. We love the buttery soft texture ### 5/5 — Great app, great products *2024-11-27, version 15.6* Get the app, get the stuff for your babe, get a blanket for you. You’ll thank me ;) ### 5/5 — THE BEST!!!! *2024-11-16, version 15* The best sleep sacks ever my baby girl has never slept better! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*