# La Crosse Alerts Mobile — user reviews > 80 indexed App Store user reviews of La Crosse Alerts Mobile by La Crosse Technology, rated 3.20/5 from 375 ratings. - Source: https://appshunter.io/ios/app/la-crosse-alerts-mobile/id954990847/reviews - App overview in markdown: https://appshunter.io/ios/app/la-crosse-alerts-mobile/id954990847.md - Rating breakdown: 5★ 171 · 4★ 26 · 3★ 19 · 2★ 32 · 1★ 127 ## What do users think of La Crosse Alerts Mobile? Overall sentiment: negative **Pros** - ✅ Reliable long-term performance for years - 📊 Useful charts and table data displays - ⚙️ Simple setup once working properly - 🎯 Effective temperature and humidity monitoring - 📱 Functional core monitoring capabilities - 🔔 Alert notifications work when operational **Cons** - 🐛 App crashes and freezes frequently - ⏱️ Extremely slow load times and connectivity delays - 📵 Poor WiFi reconnection after power outages - 🔐 Requires repeated login credentials entry - 📞 Inadequate customer support availability - 🎨 Outdated and cluttered user interface design - 📊 Data display issues and blank screens - 🔄 Unreliable alert notifications - 🌐 Incompatible with modern smart home systems - 📱 App compatibility issues across devices - 🔌 Inconsistent internet connectivity detection - 💾 Settings and data loss after updates **Commonly reported bugs** - App crashes on boot and during navigation - Login screen appears every time app is opened - Panel view displays blank or missing data - Chart and table screens fail to load - Temperature and humidity data not updating in real-time - Gateway fails to register or connect - WiFi connection shows as disconnected despite active internet - Settings lost after automatic app updates - Date display errors showing 12/31/1969 or 12/31/23 - App logs out when switching between views - Alerts fail to trigger for temperature threshold breaches - Device registration loops and fails - Text alerts not delivering in wet conditions - Sensor connection drops after power interruptions **Most requested features** - Live customer support phone line - Automatic WiFi reconnection after power loss - Password autofill support for login - All sensor data on single dashboard view - Manual data refresh button in app - Real-time temperature updates while app is open - Celsius/Fahrenheit toggle in settings - Data export to CSV functionality - Landscape mode support for iPad - Customizable sensor display order - Integration with Alexa and IFTTT - Ability to customize app appearance - Instant temperature readings without delays ## Newest reviews (16 of 80) ### 2/5 — Not User-Friendly *2024-01-31, version 2.0.47* Setup is tedious and frustrating. I usually have to end up contacting customer support to get it working ### 2/5 — Used to work great. Now not so much *2023-07-18* I bought this to alert me if my upright freezer ever reached a temp above 25F, because my stupid kids have a tendency to not shut the door all the way. This Wi-Fi unit worked great at first but lately it has not been alerting me. I just went down to grab a pizza and the door was open about a half inch and the sensor said it was 71F!! No alert!! I know my son was in there last night getting ice cream so that means it’s been like that for over 24 hrs and I’ll most likely have to have a massive cook off now. Going to look for a more reliable Wi-Fi thermometer too. Very frustrating. **Developer response:** We sincerely apologize for the trouble you have had. Please allow us to resolve the issues you're experiencing kindly contact our customer support through the link: https://www.lacrossetechnology.com/pages/tech-support?model=tx60u-it . We are confident we will be able to help you. ### 2/5 — Unable to download the app on iPhone *2023-01-29, version 2.0.47* App won’t download. To see current data you have to search for app and open it ### 3/5 — Frustrated *2022-09-05, version 2.0.47* Why can’t I get an instant read? Why won’t the app update readings while it is open? Disappointing results, you’d think I could just get a temp instantly…. ### 1/5 — Defective gateway *2022-02-24* Tried many times to register wireless gateway with this app but it wouldn’t register. Only kept giving me 4 red flashes instead of a solid red light no matter how often I pressed the button. Even tried factory reset a few times. Checked support and troubleshooting on website and basically tells you to keep factory resetting. Didn’t bother exchanging instead got refund. **Developer response:** We sincerely apologize for the trouble you have had. Please allow us to resolve the issues you're experiencing kindly contact our customer support through the link: https://www.lacrossetechnology.com/pages/tech-support?model=tx60u-it . We are confident we will be able to help you. ### 1/5 — STILL Works poorly *2022-01-28* Last week app decided I need to log in every time I want to use the weather station I never had to do that before. This makes app a pia! And almost unusable. How can I go back in versions? Followed directions still doesn’t work! If anything it’s worse. Still doesn’t work! Iam using a ipad4mini and a iPhone 13mini both on ios15.3 and it logs off 70 percent of the time you close app. App used to work before latest revisions! Come on, let’s fix this already or I will have to switch to another brand! **Developer response:** We apologize for the issue you are having with the La Crosse Alert App. We have fixed this issue in our Beta Version and this will be available in upcoming updates also. As of now, we recommend you that kindly join the Beta Version of app to resolve this problem by using link : https://testflight.apple.com/join/mWL32IOd . If you are still facing same issue please allow us to resolve the issues you're experiencing kindly contact our customer support through the link: https://www.lacrossetechnology.com/pages/tech-support?model=tx60u-it . And also share the screen recording of the issue which you are facing. We are confident we will be able to help you. ### 1/5 — Chart doesn’t display after recent update. *2022-01-20* It’s broken. Please fix. ### 3/5 — Log in process not improved *2022-01-09, version 2.0.42* I love the app and have been using it for years. Unfortunately the latest update has changed the log in process requiring me to type in my username and password each time I launch the app. I am ok with that but the app does not use my phones autofill password feature. Please update for a better user experience. ### 2/5 — Keeps prompting for login. *2022-01-08* A login screen comes up every time I switch from Panel to Chart view. This goes away when I switch to any different sensor, then things look normal until I close the app. Report A Problem doesn't work in the App Store for this app, so this is the only way I have to report. **Developer response:** We apologize for the issue you are having with the La Crosse Alert App. We have fixed this issue in our latest version of the app. Please update through the App Store. ### 3/5 — Old version conflicts with updated version *2021-12-30* The app is great for monitoring my Hottub, hydroponic garden and septic system pump out (freezing protection). The issue is with the current version and previous version trying to overlap. I have to do a second login to see the chart but it brings the old version up on top of the current one. Very flaky. ### 2/5 — Was a good app… *2021-12-29, version 2.0.42* I’ve been using this app for years. It had some oddities, like not updating the data unless you purged the app by throwing it out of memory. Then some clown changed the look by instituting these gigantic child like icons. Now in last update your username and password is not saved. You have to enter it every day. These guys could screw up a free lunch! ### 1/5 — Thing’s great when it works *2021-12-29, version 2.0.42* Just doesn’t work after it logs you out ### 1/5 — Waste of time *2021-12-19* Not user friendly ### 3/5 — Could be improved *2021-12-07* It would be nice if the temperature probe graph would stay at the top when it goes above limits instead of down to zero. This always sets off my low temp warning and it is not cold, it is actually hot. Also it would be nice if you could rotate screen and zoom, that works on the web browser, not the beta app. 3 things that would greatly improve this. **Developer response:** Thank you for your honest review. We will forward these to our developer to help improve future products. ### 1/5 — No longer a fan *2021-11-13* We’ve been using LaCrosse Alerts Mobile for many years now. It seems like each app upgrade takes it farther from an ideal app and service. On average it takes 10-15 seconds to connect to the server to see the temperatures and other data. There is so much wasted space on each page with a drab unchangeable appearance. My only option to ‘customize’ the appearance is to upload a photo of the monitored area to fill roughly a quarter of my iPhone screen. Otherwise I get to see the sensor itself. The thermometer icon which is dynamic is small enough that changes aren’t really noticeable unless they were massive temperature swings. We’ve allowed our enhanced alert service to expire and are transitioning over to another brand. The app developers are going in the wrong direction. **Developer response:** Hi Pete, Thank you for your honest review. We will forward these to our developer to help improve future products. In the mean time if you are having any issues using the app currently please reach out to us on our Facebook: http://bit.ly/LaxTech_Facebook or Twitter: http://bit.ly/LaxTech__Twitter page. We can also be contacted at https://www.lacrossetechnology.com/support/index/form/. ### 1/5 — Terrible devices and useless app *2021-10-25, version 2.0.42* I’m sitting here trying to register my water sensor. I follow the directions. It fails. Repeat. Do not purchase the devices or use this app. It is badly done. How hard can it be to get this soft of things correct? ## Most critical reviews (10 lowest-rated) ### 1/5 — Registration *2025-05-04* -5 stars as I have spent all day on the Internet trying to get my product registered and there is no live support person to call. Your robot just keeps putting me in a loop that gets me nowhere. I have a sump pump and I need the alert to work, and your instructions do not provide accurate information. It just makes your customer go round & round. ### 1/5 — Text alert *2025-05-02* Text don’t come through in a wet condition. The text chat thing for help is almost useless. Think we will get alert product elsewhere ### 1/5 — App stopped working *2024-06-29, version 2.0.54* Over the last month, the app no longer seems to work. It crashes when booted. Contacted tech support who says they are working on it, do not have a timeline when it will be fixed and provided no additional information ### 1/5 — PLEASE FIX THIS APP *2024-01-04, version 2.0.47* In "Table" mode, the results for selecting "All" show the last readings as 12/31/24, and they appear to be for 12/31/23; even though the data for 12/31/23 is already there. I spent a lot of money on 6 of these sensors. ### 1/5 — We need an update *2023-04-21, version 2.0.47* Every time I go to change anything it says it’s not connected to the Internet, but it definitely is. It shows the current temperature and humidity but for some reason says it’s not connected. This app could be great with just a couple of minor adjustments. Please update the firmware. ### 1/5 — Outdated *2022-10-24, version 2.0.47* App looks like it was created in the 1980s. Very basic does not work with Alexa of IFTTT. Same your money and buy something that is more compatible with current technology. ### 1/5 — Terrible *2022-07-22, version 2.0.47* This app never works ### 1/5 — Not happy *2022-05-27, version 2.0.47* Tried calling several numbers cant get any help all i get is trying to sell me medical necklace. I don’t want that my system is not working have questions how to fix it. I have the water alert model 92135. ### 1/5 — Want the old app back *2022-05-17* Terrible update. Also why aren’t my reviews being posted. This “update” is far from an improvement. Display of temp and humidity was way better with the old app. ### 1/5 — Sump pump water level sensor *2022-03-23* This would be a great unit if it would only automatically reconnect to the internet when there is a power outage or if for some reason the internet gets turned off. Every time the unit gets disconnected from the internet, I have to manually log it back on. That really defeats the purpose of this unit because most of the time that there is a potential high level of the sump pump is because of a storm which may lead to a power outage. **Developer response:** Thank you for the honest review. We apologize for any inconvenience in the mean time and appreciate your patience. Would you mind, if you can reach us more directly on our support?: https://www.lacrossetechnology.com/pages/tech-support?model=tx60u-it page. We'd be glad to help resolve your issues. ## Most praised reviews (10 highest-rated) ### 5/5 — Reliable for years *2024-01-09* I’ve used this temperature probe for 5+ years and it hasn’t failed me yet. In the summer I have it in the pool, but most importantly it’s in the hot tub during winter. If you have an older hot tub that won’t warn you if the heater breaks, then this is a fantastic product for peace of mind. ### 5/5 — Vacuum Pressure for epoxy tank *2023-07-19, version 2.0.47* Great device for monitoring an epoxy tank. Always alerts great ### 5/5 — Helpful app *2022-01-29* I like this interface for the app, the information is easy to understand and flows well. The gateway was a little hard to set up but it only took a couple minutes, the sensors added easily. Everything works as it should. I wish there was an option other than buying a subscription to their notification service. **Developer response:** Thank you for the awesome review. We're glad you're enjoying it. ### 5/5 — The best and most useful device *2021-09-04* I have three temperature sensor and wet sensor they work as advertised. Love the app and it keeps history The tables and graphs are very helpful If you are having problems the Tech support staff are polite and helpful To conclude, I thank La Crosse for making a great product **Developer response:** We are so grateful for your kind words. Thanks for sharing your review with us and the community. ### 5/5 — Bravo on Sep 1 2021 Update! *2021-09-01, version 2.0.41* By far the best update to this app in a long time. The one-tap device buttons across the top are great, and you can reorder them, too. Thank you guys! ### 5/5 — Horrible new data view *2021-04-24* I really don’t understand what’s wrong with this world today everybody wants to change everything this thing was perfect with multiple units attached now it’s horrible absolutely horrible there’s charts three different colors for three different sensing you cannot visually just read 34° you have to look at a chart and determine what the range is absolutely horrible new website if you had half a brain you would put it back the way it was **Developer response:** Thank you for the feedback. We are terribly sorry for the trouble. Allow us to investigate this with you. We recently released an update that made some changes to UI. We are working on updates to remedy some of the concerns and issues that users have had. Please be sure to look for future updates to come. We'd love to help you get connected. Please contact us on our Facebook: http://bit.ly/LaxTech_Facebook or Twitter: http://bit.ly/LaxTech__Twitter page. We can also be contacted athttps://www.lacrossetechnology.com/pages/tech-support?model=tx60u-it ### 5/5 — New app *2021-04-19, version 2.0.32* Great new front end.. much easier to read .. works flawlessly.. ### 5/5 — Fantastic App, sensor and support. *2019-10-30, version 1* Since I didn’t carefully follow directions and did the male thing, I screwed the sensor and gateway up (mostly gateway) royally. Tried to solve it over the weekend without luck. Tried using a second registration which probably screwed things up more. Gateway would not reset to factory specs. So Monday morning I called support, left my name, phone # and message. Ninety minutes later a gal called and in 10 minutes had gateway reset, sensor and gateway registered and all working. All this without making me feel like I was unusually stupid. Yep. Definitely recommend this outfit. Had their non-WiFi products for some time and enjoyed them. Had no problems. The WiFi products looks great too. ### 5/5 — Awesome app *2016-08-24* Took a bit to figure out to change to Celsius but so far the app works awesome ### 4/5 — Simple and effective *2024-12-30, version 2.0.57* Easy setup and simple. No Flash and I’m fine with that! Does what it’s supposed to do. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*