# LA Financial Credit Union — user reviews > 75 indexed App Store user reviews of LA Financial Credit Union by LA Financial Federal Credit Union, rated 4.84/5 from 1,817 ratings. - Source: https://appshunter.io/ios/app/la-financial-credit-union/id1331997557/reviews - App overview in markdown: https://appshunter.io/ios/app/la-financial-credit-union/id1331997557.md - Rating breakdown: 5★ 1,602 · 4★ 164 · 3★ 36 · 2★ 4 · 1★ 11 ## What do users think of LA Financial Credit Union? Overall sentiment: neutral **Pros** - 👍 Convenient app - 🚀 Easy to use - 🔒 Secure app - 💡 Useful features - 🚀 Smooth performance - 👍 Great customer service **Cons** - 🐛 Mobile deposit issues - 🐛 Frequent crashes - 🐛 Login/registration problems - 🐛 Unreliable app performance - 🐛 Lack of key features (Zelle, Apple Pay) **Commonly reported bugs** - Mobile deposit not working consistently - Frequent app crashes - Login issues and device registration problems - Disconnection of linked accounts **Most requested features** - Add Zelle integration - Implement Apple Pay support - Improve mobile deposit process - Provide spending tracking/analytics - Introduce dark mode option ## Newest reviews (11 of 75) ### 4/5 — Credit Union app *2023-11-01* This app is really good. I can see all my accounts at a glance. It’s super convenient. ### 4/5 — Zelle *2023-10-12* Need Zelle to electronically pay friends etc. ### 4/5 — Love/hate *2023-02-16* Love the financial institution, but hate the so-called intuitive new format. Had difficulty finding online statements after being alerted by an email. Should not have to call institution for help locating statement. Don’t know what else might be hidden. ### 3/5 — Could be more effective *2022-11-30, version 4.0.5716* I continue to get logged out and have to contact the bank on the phone in order to be able to sign in again. ### 2/5 — Please fix the “register device” problem *2022-11-25, version 4.0.5716* Ever since the last iOS update I have to “register” my device (iPhone) every time I use the app. It’s so frustrating. Every single time. I deleted and reinstalled the app and it didn’t fix the problem. Customer support knows it’s a problem but they don’t have the solution. ### 5/5 — Resourceful *2022-06-24, version 4.0.5716* This app is very user friendly and it has a security measure of sending you code to ensure it’s a valid source when accessing the app. It provides the face recognition feature which makes it very convenient. ### 2/5 — mobile check deposit *2022-05-31, version 4.0.5716* Why do I have to upload the same photo of the back of my checks 10+ times before the app accepts it? I follow the instructions exactly but it takes upwards of 15 minutes to complete the upload process because it “can’t find the endorsement” that I’ve written very neatly on the endorsement line. ### 5/5 — Works great *2022-05-26, version 4.0.5716* Works just fine ### 5/5 — Convenient *2022-05-20, version 4.0.5716* I like the app because you can handle your business on the go. Having the ability to transfer external funds to this account is great. ### 5/5 — Great app, great bank! *2022-05-16, version 4.0.5716* Convenient, smooth running app. Great way to check in on your finances, pay bills, transfer funds, etc. ### 4/5 — Zelle *2022-04-24, version 4.0.5716* Great service but wish it had more of the up-to- date services such as Zelle. I needed to transfer funds to my bank but it took 2-3 days, when it should take just a few min. ## Most critical reviews (10 lowest-rated) ### 1/5 — Mobile deposit *2023-11-22* The mobile deposit always take me 3 to 4 days to deposit a check. ### 1/5 — Mobile deposit is terrible *2023-01-25* Everything except mobile deposit so far has been fine. Mobile deposit itself is horrible and frustrating and an enormous time waste. ### 1/5 — Crashes, glitchy, crashes some more *2023-01-21* I am unable to perform basic functions with the app like view my statements and access my account. It is slow, crashes every time I use it and does not allow me to maneuver in the app without it crashing. Please bring back the old version. **Developer response:** Hello! We're sorry to hear about your experience with the app, we should be able to rectify this issue and would welcome the opportunity to help. Please call us at: 1-800-894-1200 and a Member Services rep can assist you further. ### 1/5 — App review *2022-11-06, version 4.0.5716* Every time I sign into my account, the system asks me to register my device, including getting a system code to proceed. The service center said it’s because I’ve changed info on my account. Can’t be because I haven’t changed anything. I’ve tried to get an answer but no one returns my multiple calls. ### 1/5 — Needs improvement *2022-10-28, version 4.0.5716* Constantly asking you to register your device… Zelle not available….. does not update balance in real time ### 1/5 — Cuenta de cheques *2022-06-22, version 4.0.5716* Nunca trabaja para aceptar cheques siempre tengo que depositar mis cheques en otro banco porque mis cheques nunca los acepta ### 1/5 — Needs a lot of improvement *2022-04-26, version 4.0.5716* The app is NOT linked so easily anymore to the credit card. The option to save the user name for their credit card is no longer available. I do like the text message of transactions they offer. ### 1/5 — Log in issue *2022-04-20, version 4.0.5716* Need to log in every time ### 1/5 — Usability😞 *2020-04-17* Good bank and good support........... during business hours. If you use this app you will definitely need support.......... during business hours. Downloaded the app and set up my account and immediately was told my login info was wrong. MINUTES AFTER I CREATED IT. tried to reset and it pushes you through an endless cycle of “type in your user name to reset your password. We don’t recognize your user name”. Going to be on the phone with support tomorrow........ during business hours. ### 2/5 — Important feature removed *2022-12-08* This version will no longer allow you to make principal-only HELOC payments. Please bring this back. **Developer response:** Hello! We apologize for the inconvenience. This feature is now available - you can now make principal-only HELOC payments in the app. If you have any further issues, please call us at: 1-800-894-1200. ## Most praised reviews (10 highest-rated) ### 5/5 — Super easy to use! *2023-10-11* .. ### 5/5 — Amazing Credit Union *2023-07-06* I receive consistent service, friendly and knowledgeable staff…. I can’t give this credit union enough praise. ### 5/5 — Opinion *2023-06-02* Easy to move around site ### 5/5 — Friendly, local, not a big bank *2023-02-15* The app is easy to use and even though I don’t live near a branch I never feel the need to go to a branch. Anytime I’ve needed assistance, their online messaging works great, and someone is there to help. I’ve also found their website FAQ and chat really quick and useful. ### 5/5 — Great App! *2023-02-13* I’ve never had any problems with this app. Since the most recent upgrade, it’s even better than before. It makes online banking and bill paying SO easy. I’ve been a customer of LAFCU for almost 30 years and I love them. Their customer service has always been awesome. ### 5/5 — Great New Features *2023-01-03, version 4005.0.1* I love all the new features like push notifications, quick balance, enhanced screen layouts. I love it all. ### 5/5 — Love it *2022-11-24, version 4.0.5716* Wish it was an alert on here when you use your debit card or write a check ### 5/5 — Your friendly *2022-10-14, version 4.0.5716* Very easy to use and I like being able to pay my mortgage through my bank ### 5/5 — Awesome App *2022-08-26, version 4.0.5716* Easy and fast app ### 5/5 — One Useful App *2022-06-30, version 4.0.5716* Many useful features that make my life easier. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*