# LA Fitness Mobile — user reviews > 371 indexed App Store user reviews of LA Fitness Mobile by Fitness International, LLC, rated 2.60/5 from 254 ratings. - Source: https://appshunter.io/ios/app/la-fitness-mobile/id376098999/reviews - App overview in markdown: https://appshunter.io/ios/app/la-fitness-mobile/id376098999.md - Rating breakdown: 5★ 79 · 4★ 13 · 3★ 16 · 2★ 32 · 1★ 114 ## What do users think of LA Fitness Mobile? Overall sentiment: negative **Pros** - 👍 Easy to check in - 📅 Useful for checking class schedules - 💪 Great gym with variety of amenities **Cons** - 🐛 App crashes and glitches frequently - 🔍 Difficult to navigate and find information - 🕰️ Inaccurate check-in tracking - 🔒 Lack of security features (no profile photos) - 🚫 Difficult to cancel membership **Commonly reported bugs** - Membership card not working after phone reset - Class schedule information not up-to-date - App freezes when trying to access certain features **Most requested features** - Add Apple Wallet integration for membership card - Improve class scheduling and reservation system - Provide workout history and analytics - Allow users to rate individual gym locations ## Newest reviews (16 of 371) ### 3/5 — Missing digital Workbook access *2026-07-17, version 4.6.9* App is generally useful. But even the latest version does not give me access to the digital workbook that my PT asked me to use. The printed workbooks are no longer being printed and stock is running out. Please upgrade the client app! ### 3/5 — Poor Layout *2026-07-17, version 4.6.9* We should be able to customize our opening screen. As for me, I just want my preferred club and classes only. Not having to click around or have to access the menu. ### 4/5 — Need push alerts for facility closures *2026-07-09, version 4.6.9* Great gym facilities, but the app is in desperate need of a push notification feature for facility closures. I have frequently driven to my local club only to find the pool closed for maintenance upon arrival. A simple alert before I leave the house would save members a lot of wasted time and frustration. Please prioritize adding this! ### 1/5 — Trash! Especially if you have a Pilates membership! *2026-06-06, version 4.6.9* This app is trash! I have a Pilates membership which requires you to book classes through this app. Unfortunately the app doesn’t tell you how many spaces are available and if the class is already full. It allows you to book fFULL classes, tells you you’re confirmed then cancels your booking without notification that day. On 3 occasions I’ve booked classes and shown up only to be told the class was full and I’m on the waitlist. Ridiculous waste of my time! You need to fix this ASAP! ### 1/5 — Doesn’t do its 1 purpose well *2026-06-05, version 4.6.9* The only point of this app is to show the membership card but some fool decided to not make that the first thing that shows on the app. Simplify the experience or let people use Apple wallet. There is no excuse for a lazy app when we have AI ### 1/5 — Terrible App *2026-06-04, version 4.6.9* The App has many UI issue and several functions don’t work properly. Over buggy, unreliable, and needs a lot of improvement. ### 2/5 — Can’t see class or pool schedule. *2026-06-02, version 4.6.9* The class schedule view is poorly designed. On iPhone, part of the schedule is obscured, making it impossible to see a full day’s classes without excessive scrolling. Please add a full-week calendar view and improve visibility of class times. Great gym, frustrating app. ### 2/5 — Super unreliable *2026-06-02, version 4.6.9* My fitness club was closed down and I have found a new one. I changed the location but it still pulls up my old club and all of its defunct info. This means I cannot access the club page I want without searching for it each time, and I do not have all the features I would if my club would just update! I want to use the app to the fullest! Even after deleting, redownloading, and logging back in it won’t fix itself. C’mon developers. ### 1/5 — App sucks just as much as this gym does *2026-05-20, version 4.6.9* That’s all ### 1/5 — Poor communication *2026-05-19, version 4.6.9* Twice I have come to the gym to swim only to find the pool closed for maintenance. There does not appear to be any regular schedule for maintenance so there is no way to know when it happens. I shouldn’t have to call every time to find out if the pool is open. Also, the app has no way to contact the gym directly about matters such as these. ### 2/5 — Horrible *2026-05-13, version 4.6.9* Not a renovated club. Could use a lot of tlc. App is pretty glitchy. ### 2/5 — Insufficient for Highend Club *2026-05-12, version 4.6.9* At $40+ a month plus annual fee I’m stunned that your app does not include any integrated excercises/weight training tracking, forcing me to use and pay 3rd party apps for something so basic to you primary business! ### 1/5 — Garbage *2026-05-11, version 4.6.9* It doesn’t send you notifications regarding a payment or other things, I was denied getting in because I had forgotten to update the payment information and only being late 1 day ### 1/5 — Be very careful when you join *2026-04-24, version 4.6.9* You will get a super hard sell to spend as much as possible - don’t listen to the bs😡 ### 1/5 — Membership card never works *2026-04-15, version 4.6.8* It's so awkward having to ask frontdesk to reset stuff for you every time this archaic app says "Activate in the Club" on the membership card screen. Find another gym / app that actually works. ### 1/5 — Horrible app *2026-04-12, version 4.6.8* This app need serious updating especially when it comes to canceling subscription it’s like they really try so hard to make sure you can’t cancel your subscription, I’ve been trying to cancel for hours and still can’t without having to drive there and cancel in person ## Most critical reviews (10 lowest-rated) ### 1/5 — La fitness is horrible *2026-08-26, version 4.7.0* This is a corporate organization that does not care about its members, you are scum to them. They moved to Chicago bought every xsport and then closed every single 24 hour location, so if you work second or third shift too bad, wanna work out late on a weekend, too bad. Why would you do this to so many of your members? Greed. This is not a good company. ### 1/5 — So hard to cancel *2026-08-20, version 4.6.9* 🤥🤥🤥 ### 1/5 — Account always says cancelled *2026-07-22, version 4.6.9* Title. They tried “resetting it” still doesn’t work, they basically bug me every time I try to use the gym. ### 1/5 — Impossible to cancel!!! *2026-07-14, version 4.6.9* Impossible to cancel my membership in the app !!! ### 1/5 — Unable to delete *2026-07-13, version 4.6.9* I signed up for LA fitness through my active and fit program. I since cancelled my membership because my location no longer maintains the partnership. Naturally I’d want to delete my account. But the app does not allow me to delete any of my information. When I searched online, many users said the same thing ..why is there no option to delete my account if I no longer have the membership.im not comfortable with a company maintaining my personal information without the option to delete. ### 1/5 — So much disappointment *2026-07-11, version 4.6.9* This place can’t even get their app right. ### 1/5 — The Worst *2026-07-10, version 4.6.9* Clubs are dirty and staff is unfriendly, unwilling to help members. When I contact customer service about freezing my account, they direct me to a club or to use the option in the app, WHICH THERE IS NONE. I’ve been a member since 2001 and the LA Fitness staff and facilities have just gotten worst. The app sucks! They suck! Don’t walk away, RUN!!! ### 1/5 — Forced use / doesn’t work *2026-06-16, version 4.6.9* They try to force you to use this all the time. Won’t give you a keychain barcode. Then you can’t sign in to check anything online without the keychain barcode if you do try. Can’t even use the app. ### 1/5 — Why have an app if it doesn’t work *2026-06-15, version 4.6.9* I was not able to create my account successfully due to this antiquated app. Left the app while creating my account to use my password manager just for the app to close my session and tell me the account already exists. I was not even able to set a password or even reset it because the account is now locked. Worst app I’ve used in my life. Do better La Fitness or you’re going to lose my business ### 1/5 — Awful app *2026-06-12, version 4.6.9* Can’t login. Difficult to use. I expect better from multi-billion dollar companies. ## Most praised reviews (10 highest-rated) ### 5/5 — Constructive Critics or Reviews *2026-08-11, version 4.6.9* Excellent facility but need constant maintenance and better cleaning supervision specifically Showers /Bathrooms / pool and Jacuzzi to much chlorine that could blind us - please add either shower doors or some drips for some privacy this is unacceptable also water pressures and temperature its not correctly regulated Good luck hopefully we see some improvement asap thanks 😎 ### 5/5 — update works *2026-07-08, version 4.6.9* New update is great! Everything works better ### 5/5 — Cleaniness *2026-05-15, version 4.6.9* Clean Gym ### 5/5 — Very nice place *2026-05-13, version 4.6.9* Erin ### 5/5 — Good gym *2026-04-03, version 4.6.8* A lot of good machines to make you stronger ### 5/5 — Easy Check In *2026-02-09, version 4.6.6* The app sends me a notification when I am near the gym to open the check in bar code. This makes checking in to the gym easy. ### 5/5 — gym *2026-02-07, version 4.6.6* pretty good place worked out here for 4 months as a 13 yr old and alr bigger and better ### 5/5 — A+ *2026-01-31, version 4.6.6* Good gym everything is so clean and working restroom aren’t filthy like other gym restrooms I’ve been to. ### 5/5 — Gym *2026-01-01, version 4.6.5* Really good gym good people!! I love it Gigi is the best ### 5/5 — Type stuff *2025-12-16* Get a good lift in with a consistent schedule, nothing seems to change up around here, and everyone is welcoming/helpful. Never have had a problem—and when I have—it was resolved almost immediately. Appreciate yall 🙌. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*