# la Madeleine Bonjour Rewards — user reviews > 199 indexed App Store user reviews of la Madeleine Bonjour Rewards by la Madeleine De Corps, Inc., rated 4.80/5 from 40,254 ratings. - Source: https://appshunter.io/ios/app/la-madeleine-bonjour-rewards/id1062333635/reviews - App overview in markdown: https://appshunter.io/ios/app/la-madeleine-bonjour-rewards/id1062333635.md - Rating breakdown: 5★ 35,686 · 4★ 2,909 · 3★ 748 · 2★ 307 · 1★ 604 ## What do users think of la Madeleine Bonjour Rewards? Overall sentiment: mixed **Pros** - 🍳 Good breakfast options - 🍴 Delicious and fresh food - 📦 Convenient delivery and pickup - 💳 Reasonable delivery fees - 🙂 Friendly and attentive staff - 🔥 Cozy and relaxing atmosphere - 🌐 International flavors and diversity **Cons** - 🤖 Unreliable app and technical issues - 🤷‍♀️ Inconsistent rewards program - 🕰️ Slow and unresponsive customer service - 🧼 Concerns about food handling and hygiene - 🚫 Inability to use gift cards or rewards on app - 💰 Frustration with app changes and lost progress **Commonly reported bugs** - App crashing or freezing during ordering - Incorrect order fulfillment and missing items - Rewards not properly applied or tracked - Delivery driver communication issues - Unreliable location detection and store selection **Most requested features** - Improve special instructions character limit - Integrate gift card usage on the app - Provide more transparency on rewards status - Enhance app stability and reduce technical issues - Improve communication between app and in-store orders ## Newest reviews (17 of 199) ### 4/5 — App needs improvement *2026-08-25, version 58.0.0* I wish there’s a reward QR code can scan in store to make my purchase easier to add to my account ### 4/5 — Difficult to use app *2026-08-25, version 58.0.0* App was difficult to use ### 4/5 — Nearest Location *2026-07-07, version 50.0.3* It would be better if it defaulted to the newest location instead of last ordered location ### 5/5 — Great food options *2026-06-26, version 50.0.3* I love their bakery selection and options for brunch. They also provide seasonal menus throughout the year to try new foods. ### 3/5 — Reward deception *2026-06-20, version 50.0.3* In my app, it stated I had a $5 reward. I hit the toggle and activated the reward. When I went to checkout, it kept stopping me and telling me I did not have a reward available. I had to go back into the order and remove reward. ### 5/5 — It’s Excellent *2026-06-19, version 50.0.3* Everything in this Cafe is made with Love , me & my family keep coming back . Absolutely love …………. la Madeleine 👍👍👍👍 ### 5/5 — Good *2026-06-13, version 50.0.3* Good ### 3/5 — Not working *2026-06-08, version 50.0.3* I have never been able to use it. There’s never WiFi (or whatever I need) in the restaurant to operate it. ### 5/5 — Long time fan *2026-06-08, version 50.0.3* I have been a customer of la Madeleine ever since they open their first store on Mockingbird Lane, near SMU in Dallas. The food is always fresh and delicious. I love their Caesar salads as well as the various sandwiches. ### 5/5 — Manny *2026-06-01, version 49.2.2* I stopped by at the northwest Freeway location, and was greeted very nicely by a gentleman by the name of Manny. He was very friendly and very nice. Thank you for a great experience.😊🌼 ### 5/5 — Sweet *2026-05-17, version 49.1.1* Placed an order with ease ### 5/5 — Best Visit *2026-05-10, version 49.1.1* Great service and selections! ### 5/5 — Ooo Lala *2026-05-08, version 49.1.1* Personnel is courteous and attentive. The food is good. ### 5/5 — Easy and delicious *2026-05-06, version 49.1.1* App is easy to use and order food ### 5/5 — luv *2026-04-17, version 48.0.3* rather order on here than DD ### 5/5 — Excellent Customer Service *2026-04-08, version 47.17.9* Madeleine Manager Sanai (McKinney )always makes my family feel so welcome. She is kind, attentive, and always makes sure everything is perfect. That is one of the reasons we love coming here. Her warm and caring service truly makes every visit special.” ### 5/5 — Excellent service *2026-03-30, version 47.17.9* Enjoyed my sandwich and salad and drink for only 899 ## Most critical reviews (10 lowest-rated) ### 1/5 — Stupid app took away my 20% discount *2026-06-08, version 50.0.3* As the title says. Stupid app doesn't let you redeem rewards and and stalls when checking out. ### 1/5 — Want option to use card, earn rewards, but not save the card. *2026-06-05, version 50.0.3* Want option to use card, earn rewards, but not save the card. ### 1/5 — App has lots of bugs *2026-05-31, version 49.2.2* The app kept crashing and messaging errors messages, will not allow item selection ### 1/5 — Trash app *2026-03-30, version 47.17.9* Horrible app ### 1/5 — Previous customer *2026-02-11, version 47.12.2* Management is rude, and only care if your spending money. I have spent enough money if not more a cup of water should be free and willing to give. ### 1/5 — Cold and burnt *2026-02-11, version 47.12.2* I picked up my order before the pickup time and my breakfast sandwich was cold and potato galette overcooked. I was also missing my extra croissant. Also the cook used the same glove to handle a galette and then proceeded to package dipped croissants cross contaminating foods. Had there been an allergen, there would have been a problem. ### 1/5 — App *2025-12-22, version 47.3.23* Can’t load the app without entering credit card info. This is not how it use to be. I just wanted to look at the menu not trying to buy. So this feature makes it hard for me to even glance at the menu. Didn’t download it after ### 1/5 — Terrible app *2025-12-06, version 47.1.32* I ordered online and tried to change the tip,but it submitted the order while I was trying to correct it. I’ve had problems with the app every time I’ve used it. It is terrible. ### 1/5 — Revert it!! *2025-12-05, version 47.1.32* This app used to be easy to use. Now it never logs you in correctly. My saved payment card disappeared, and it literally is worse in every way since the switch. I used to be able to easily redeem my rewards and now I have just stopped using them altogether. Please take away the magic link login as it is horrible!!! ### 1/5 — App dysfunction *2025-11-30, version 47.1.1* App not processing payment. I have added multiple payments and none of them go through!!! ## Most praised reviews (10 highest-rated) ### 5/5 — LOVE LA MADELEINE *2026-08-15, version 55.2.0* Good food, friendly staff and delicious food ### 5/5 — Love LM *2026-08-05, version 54.1.1* We dine in frequently but also enjoy having it delivered to our home. The food is always delicious and the quality is consistent. Thank you for getting it right! ### 5/5 — Best lunch spot *2026-08-04, version 54.0.0* I order my lunch at the severn location . Best food and best personal . ### 5/5 — Great staff *2026-07-29, version 53.1.0* The staff is amazing!! Always friendly. They remember you and your order. They can see you from the parking lot and have your order ready as soon as you walk in the door. Pastries are always fresh. ### 5/5 — Delicious food! *2026-07-29, version 53.1.0* La Madeline’s food is fresh and delicious. I keep it on my weekly reward schedule to enjoy something new and delicious each week! ### 5/5 — A taste of France comes to San tan *2026-07-27, version 53.1.0* Yummy for the tummy. That’s all I’m going to say. From pastries to salades to soupes. A must try for all ages!! ### 5/5 — Thank You *2026-07-19, version 53.0.0* We had such a great experience 🙂. Many Thanks ### 5/5 — Birthday cake *2026-07-15, version 50.0.3* Thank you so much for my birthday dessert. Was greeted by a delightful young man… Made my day. ### 5/5 — Wonderful dinner👍😊 *2026-07-03, version 50.0.3* We had a wonderful dinner & I tried the protein bowl that has enough avocado👍😊 ### 5/5 — Great breakfast *2026-06-30, version 50.0.3* I love to come to this location because they are always very friendly and nice. Clean place and delicious food --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*