# LA Metro Parking — user reviews

> 79 indexed App Store user reviews of LA Metro Parking by LRW Investments LLC, rated 4.80/5 from 909 ratings.

- Source: https://appshunter.io/ios/app/la-metro-parking/id1227765815/reviews
- App overview in markdown: https://appshunter.io/ios/app/la-metro-parking/id1227765815.md
- Rating breakdown: 5★ 818 · 4★ 52 · 3★ 11 · 2★ 8 · 1★ 20

## What do users think of LA Metro Parking?

Overall sentiment: neutral

**Pros**

- ✅ Convenient parking payment
- 🚀 Fast and easy to use
- 💾 Saves user settings
- ⏰ Helpful parking expiration alerts

**Cons**

- 🐛 Frequent app crashes and glitches
- ⚠️ Unreliable parking availability information
- 💰 Unexpected fees and charges
- 🚫 Incompatible with some payment methods

**Commonly reported bugs**

- Unable to pay for parking when station zones are closed
- Parking payment processing failures
- Map and location features not functioning properly

**Most requested features**

- Scheduled parking sessions for commuters
- Ability to extend or cancel existing parking sessions
- Integration with TAP card for seamless parking payments

## Newest reviews (12 of 79)

### 4/5 — Good app

*2026-06-11, version 1.2.1*

Fast and easy. No standing in a line when you need to catch a train!

### 3/5 — It works OK

*2026-05-24, version 1.2.1*

The interface of this app feels like it hasn’t been updated in several years. It crashes randomly. It is annoying to enter your 16 digit TAP card number. But once you are able to enter your parking information, it works.

### 2/5 — Crashes frequently

*2025-02-14, version 1.1.1*

Don’t know why but this app frequently crashes after you submit the tap card number.

### 2/5 — Ok app with payment glitch

*2024-10-10, version 1.1.1*

We use this app daily to pay for Metro commuter parking. Although I love the convenience  one day it glitched which prevented the payment processing after we had left the vehicle. This resulted in a $57 parking citation.

### 2/5 — Unreliable

*2024-09-19, version 1.1.1*

This app fails to work about half the time for me. It will say there’s an an issue connecting to LA Metro when entering my TAP card number and it’s probably my internet connectivity. This isn’t the problem as usually I restart the phone and it works. There’s been times when LA Metro’s system is just down and they say to pay at the kiosk. I’m trying to catch the train here, just make the app work reliably.

### 5/5 — Simple to use

*2024-02-01, version 1.1.1*

Need your license plate, TaP card, and credit card to use it.

### 5/5 — Great

*2023-09-18, version 1.1.1*

I enjoy parking using this app. Only place in the city where you can park for cheap and it’s safe.

### 3/5 — Awesome app  HORRIBLE METRO STATION

*2022-09-13, version 1.1.1*

Station 613 AVIATION/IMPERIAL looks like a DUMPSTER!   No one cleans up.  No trash cans here so people just throw their trash wherever.  Don’t take my word for it.   See for  yourself.   

This APP is the business though 😊👍🏽

### 5/5 — Convenient!

*2022-09-07, version 1.1.1*

Saves your settings and very easy to use in a hurry, such as when you are on the train and just remembered you did not pay for parking yet.

### 5/5 — Quick & easy

*2022-06-22, version 1.1.1*

I remember when I paid for the first time it only took a few minutes. I use this app every work day & haven’t run into issues yet. 👌🏽

### 5/5 — Easy-peasy!

*2022-03-22, version 1.1.1*

The quickest way to pay and get on your way!  Good job on the interface.

### 5/5 — The only way to pay

*2021-03-12, version 1.0.5*

Really easy, convenient and time saving. You can can pay for your parking while on the bus or train.

## Most critical reviews (10 lowest-rated)

### 1/5 — App always crashes

*2026-06-02, version 1.2.1*

App is always crashing when trying to selection parking options. This app needs a bug update.

### 1/5 — Doesn’t always work

*2025-08-11, version 1.1.1*

App sometime hang and does not allow to move forward to payment. When a station zone is closed for a month, there is no message telling you that the station is close so wasted money on parking.

### 1/5 — Worst App in existence

*2025-07-06, version 1.1.1*

Took me over an hour to pay for parking could not be a worse app. Long story short you need a TAP card to pay for a parking.

### 1/5 — Incredibly glitchy

*2025-06-25, version 1.1.1*

I can’t think of an app that is more frequently glitchy. I use this to park about 20 times a month. I would say that on average it does not allow me to pay five or six times per time I park before it works. That means I have to attempt 100 transactions per month to park just 20 times. The worst part is the only option other than just persevering through the terrible tech is to accept a ticket. I likely pay $120 per month in undeserved tickets. I think this is intentional on behalf of Metro as an unethical means to collect revenue. Literally the worst app I have ever used.

### 1/5 — Useless when Maps Don’t Load

*2025-04-24, version 1.1.1*

The Find Parking feature in the menu is broken. It’s supposed to help you locate Parking so you can ride the Metro. Apparently it uses Google Maps (logo in bottom left corner) but nothing loads, NO MAP. Only an icon showing your current location and a few numbered dots representing parking areas appear on a gray background. Pretty useless if you want to encourage people to use Park And Ride and the Metro.

### 1/5 — Does not take my fsa transit card from HSAbank.

*2023-08-17, version 1.1.1*

Does not take my fsa transit card from HSAbank.

### 1/5 — ZERO STARS !

*2023-06-07, version 1.1.1*

Repost from 3 years ago and nothing changed 

“As a side note: Metro buses and trains are often a mess. The Tap card readers frequently don't work and too many unscrupulous individuals ride for free on my dime: bums, the mentally ill, gangsters and thoughtless, disrespectful students. They all, more often than not, ride for free, subsidized by me. They place their filthy feet on seating, they play their phones out loud, they smoke weed and drink booze, they take two and three seats each with their garbage and they often act in a generally obnoxious fashion, all with impunity. I have not seen a sheriff or metro officer checking for violators and violations in well over a year.”

PARKING AND METRO SHOULD BE COMBINED TOGETHER !!!

BUT OF COURSE IS NOT SO THEY CAN GET YOU IF YOU FORGET TO PAY FOR PARKING EVEN YOU DONE IT FOR A YEAR 

THANK YOU METRO YOU ARE THE WORST

### 1/5 — Garbage

*2023-05-31, version 1.1.1*

Always crashing and constantly buggy. Terrible app but i expect nothing more from this awful metro

### 1/5 — Metro parking app

*2020-07-31, version 1.0.5*

Does not work, quickest way to get ticket

### 1/5 — App not working

*2019-11-24, version 1.0.3*

Tried paying using my wallet. Keep getting a invalid tap card error. Noticed when i I was on the train. Please fix this can’t afford a ticket/tow.

## Most praised reviews (10 highest-rated)

### 5/5 — Easy parking app

*2026-04-24, version 1.2.1*

I always use this app. It’s super easy to load money and not have to stop and use the pay kiosk and give it five stars.

### 5/5 — Perfectly Adequate

*2026-01-30, version 1.2.1*

Appreciate the reminder alerts. Definitely appreciate that it autofills TAP card number.

Only thing I could think of to add would be scheduled parking sessions for commuters that don’t go in to work enough to qualify for a monthly.

### 5/5 — Straightforward. Works. No fluff.

*2025-11-06, version 1.2.1*

Straightforward. Works. No fluff.

### 5/5 — So Far, So Good

*2025-09-30, version 1.2.1*

Only been using this a couple weeks, but it works well so far. I like that my zone and car info are saved.

### 5/5 — Save me time

*2025-04-23, version 1.1.1*

Love paying over my phone, more convenient and easier

### 5/5 — Metro parking

*2025-01-09, version 1.1.1*

The best thing ever!

### 5/5 — Very easy to use

*2024-12-06, version 1.1.1*

App is very easy to use. Only question, is there a way to use my tap card’s value than to use my wallet?

### 5/5 — Essential for LA

*2024-11-01, version 1.1.1*

Easy to use. Great rates. Wish the app had been updated to support displays with Face ID, but that doesn’t get in the way of its functionality, which I’ve never had a problem with. Hope more people ride Metro so we can have more subway extensions!

### 5/5 — Convenient

*2024-08-02, version 1.1.1*

Super easy to pay and access to your payment option.

### 5/5 — SUPER CONVENIENT

*2024-06-28, version 1.1.1*

I really wish all stations had this option to pay for parking the other day. I was any time crunch and I missed my train because the kiosk was malfunctioning being able to pay through this app has made my days more convenient by being able to just park and hop on the train, five stars all the way

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
