# LA Mobile

> Official mobile ticketing app for LADOT Transit bus services. (iPhone/iPad app by Gobis & Company LLC.)

- Source: https://appshunter.io/ios/app/la-mobile/id1371762386 (this page in markdown: same URL + `.md`)
- Developer: [Gobis & Company LLC](https://appshunter.io/developer/949255981)
- Category: Travel, Utilities
- Price: Free
- Rating: 4.60/5 from 178 App Store ratings · 7 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 31 MB
- Languages: American English
- Released: 2018-05-15
- Data updated: 2026-08-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/la-mobile/id1371762386/reviews.md

## What is LA Mobile?

LA Mobile is the New official mobile ticketing app for LADOT Transit! The app offers a convenient way for you to purchase and use tickets and passes instantly on your phone—anywhere, anytime. LA Mobile also gives you access to real time information and trip planning tools. Just download the free app, register your debit/credit card in our secure system, and you're ready to go.

WHY YOU'LL LOVE THIS APP:

• No need to carry cash or count exact change.
• Buy and use fares instantly using a debit/credit card and Apple Pay 
• Store multiple tickets on your phone for future use. 
• Register your debit/credit card(s) in our secure system.
• Purchase tickets on your phone or on any computer via our website.

HOW IT WORKS:

1. CHOOSE SERVICE: DASH or Commuter Express
2. CHOOSE FARE: DASH 31-Day Pass, DASH 20 Trip Tickets, Dash 7-Day Pass, Commuter Express 31-Day Pass (Base, Zones 1 to 4), Commuter Express 20 Trip Tickets (Base, Zones 1 to 4)
3. CHOOSE QUANTITY: You can buy multiple tickets to use later. (A $5 minimum purchase is required.)
4. CHECK OUT: Pay with Visa, MasterCard, PayPal or Apple Pay 

COMMON QUESTIONS:

Do I need to be connected?
An Internet connection is required to purchase tickets, but you can use/activate your tickets offline.

What if my battery dies?
Just like with paper tickets, you're responsible for making sure you have a valid fare at all times, so be sure to plan ahead!

IMPORTANT REMINDERS:

•  Activate your ticket when you see your bus approaching. Display your ticket to the bus driver and tap the ticket screen to validate using Lights On feature.
• Watch your battery level... Just like with paper tickets, you're responsible for making sure you have a valid fare at all times.
• We suggest you create an account before purchasing tickets, as this is the only way you can transfer your unused tickets if you get a new phone. 

STAY IN TOUCH:
Learn more about LA Mobile and sign up for email updates at http://ladottransit.com/lamobile. We'd also love to hear your feedback and suggestions for improving this app: Email us at lamobile@ladottransit.com.

## Key features

- Instant ticket and pass purchase
- Store multiple tickets
- Real-time information
- Trip planning tools
- Secure payment options
- Offline ticket usage

## Recent user reviews (7 of 7)

All indexed reviews: https://appshunter.io/ios/app/la-mobile/id1371762386/reviews.md

### 1/5 — False information

*2021-07-20, version 3.19.7807*

Tells us the wrong time the dash is coming

### 5/5 — Convenient and easy to use

*2020-02-05, version 3.12.5516*

Saves a lot of time! Love using this over tap or cash.

### 1/5 — Good app, unacceptable startup speed

*2019-10-01, version 3.12.5516*

A great idea well executed, but startup speed is just too slow. Many times when I see the bus turn the corner a block away, I open the app, but it barely gets past the splash screen even as I am stepping into the bus. All other apps on my phone open with expected loading times, but this one takes 3-4x as long. If this one feature were fixed, it would get 5 stars.

### 1/5 — Crashes on launch

*2019-09-16, version 3.12.5516*

Can I reinstall or will I lose my credit?
This is not a question I should have to ask. 

It was ok otherwise.

### 1/5 — Needs modernization

*2019-06-27, version 3.10.5272*

The app is way better than keeping track of a card. Would be nice to be able to access tickets quickly as the current interface is very cumbersome. Takes way too long and I’ve had it crash a few times and almost leave me stranded at a bus stop trying to get it to work. 
The ability to see where the busses are at on a map is cool...until you realize there’s 10 busses all on the same block and they’ll not be to you for 20 minutes.

### 5/5 — Thank You.

*2019-06-04, version 3.7.4940*

Thank You for this great service. Thank you for the best quality and the best drivers.

### 5/5 — An excellent app, simple and easy to use. It does exactly what it is supposed to

*2018-05-16, version 3.0.3199*

An excellent app, simple and easy to use. It does exactly what it is supposed to

## Frequently asked questions about LA Mobile

### What does the LA Mobile app do?

The LA Mobile app is the official mobile ticketing application for LADOT Transit. It allows users to conveniently purchase and use tickets and passes for DASH and Commuter Express bus services directly from their smartphones. The app also provides access to real-time transit information and trip planning tools.

### How do I purchase tickets with LA Mobile?

To purchase tickets, simply download the free app, choose your desired service (DASH or Commuter Express), select the fare type and quantity, and then check out using a registered debit/credit card, PayPal, or Apple Pay. A $5 minimum purchase is required.

### Can I use my tickets offline?

An internet connection is required to purchase tickets, but you can use and activate your purchased tickets offline. It is important to ensure your ticket is activated when your bus approaches and displayed to the driver for validation.

### What happens if my phone battery dies?

Similar to paper tickets, you are responsible for ensuring you have a valid fare at all times. It is recommended to monitor your phone's battery level and plan accordingly to avoid issues with fare validation.

### How can I transfer my tickets if I get a new phone?

To transfer unused tickets to a new phone, it is recommended to create an account within the app before purchasing tickets. Creating an account is the only way to transfer your tickets if you switch devices.

## Version history (last 5 releases)

### 3.21.8632 — 2025-06-29

- Improve payment process.

### 3.20.7899 — 2021-10-28

Bug fixes, and improvements

### 3.19.7807 — 2021-05-25

Performance improvements and bug fixes

### 3.18.7569 — 2021-02-25

Bug fixes and performance improvements.

### 3.16.7374 — 2020-10-29

Performance improvements and bug fixes.

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## Related topics

[commuter express](https://appshunter.io/ios/topics/commuter-express) · [la mobile](https://appshunter.io/ios/topics/la-mobile) · [ladot](https://appshunter.io/ios/topics/ladot) · [ladot cityride](https://appshunter.io/ios/topics/ladot-cityride) · [ladot dash](https://appshunter.io/ios/topics/ladot-dash) · [ladot transit](https://appshunter.io/ios/topics/ladot-transit)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*