# Label AI: Ingredient Scanner — user reviews

> 17 indexed App Store user reviews of Label AI by AutoTasker, rated 4.50/5 from 149 ratings.

- Source: https://appshunter.io/ios/app/label-ai-ingredient-scanner/id6737720734/reviews
- App overview in markdown: https://appshunter.io/ios/app/label-ai-ingredient-scanner/id6737720734.md
- Rating breakdown: 5★ 119 · 4★ 14 · 3★ 4 · 2★ 1 · 1★ 11

## What do users think of Label AI?

**Pros**

- 🌟 Excellent customer support
- 💫 Intuitive and easy to use
- 🔍 Provides detailed product information
- 🚀 Fast and responsive scanning
- 🧭 Helpful for those with dietary restrictions

**Cons**

- 🚧 Compatibility issues for some users
- 💰 Paid features required for full functionality
- 🐛 Occasional app crashes

## Most critical reviews (10 lowest-rated)

### 1/5 — Зря потратил время

*2025-10-01, version 2.0.20*

Они даже не дают посмотреть как работает приложение, при этом хотят знать ответ на 20 вопросов и поставить отзыв. Может вам рассказать еще когда я хожу в туалет? Дошел до финала опроса, но по нажатию ‘Get Started’ ничего не происходит. Зря потраченное время

### 1/5 — Tf is that

*2025-08-17, version 2.0.18*

U can’t use the app without paying 🤣

### 1/5 — Last update broke app

*2025-07-13*

The app just doesn’t work after answering first questions (the developer added skip to several of them in order to respect privacy of users, which is feat by the way) after setting “custom plan” the app just don’t work, no matter how many times you press the button “Get Started” it just doesn’t work at all. Please fix this, Regards

### 1/5 — Last update broke app

*2025-06-23*

Once a very simple an useful app this last update completely broken the app without allowing to continue after bunch of questions to “personalize” your experience. Please avoid this kind of questions, we don’t want an experience we want a fully operational app that does what used to do. Regards

### 1/5 — Must have subscription

*2025-04-17*

It doesn’t let you even use it until you sign up for subscription.

### 1/5 — Awful

*2024-12-30*

could not get the app to make it passed the 3rd screen worthless

### 1/5 — App crashes before I can even finish putting in my info.

*2024-12-29*

Was free once you complete onboarding and  select lifetime. So tired of these wanna bee’s.

### 1/5 — Your app feels like a scam!

*2024-12-08*

Your app should be in the paid category. Why list it as green if I have to pay to actually to use the basic features and make sure it works for finding my products?

**Developer response:** Hi slammin92, we’re sorry for the confusion and want to make this right! Label AI offers a free yearly trial so you can fully explore the app and ensure it works for you before committing. It sounds like there was a mix-up, and we’d love to help you get set up with the free trial. Please email us at hello@labelai.app so we can sort this out for you right away. Thanks for giving us a chance—we truly appreciate it!

### 1/5 — Pay First, Try Later, Sad App

*2024-12-08*

You gotta pay first to even try it out, there’s no free trial for either an day or a week, they want you to pay first to begin to even use the app features. Waste of time and effort to even install the app…

**Developer response:** Hi I'Am Zee,

Thanks for sharing your thoughts! Just wanted to let you know we do offer a 3-day free trial with our yearly membership, so you can try out all the features before committing. 😊

If there was any confusion or trouble accessing it, feel free to hit us up at hello@labelai.app. We’d love to chat and make things right!

Thanks again for giving Label AI a shot!

Cheers,
The Label AI Team

### 2/5 — Not at all happy

*2025-07-26*

I received a lifetime free offer during a special promotion. However, since I don't shop frequently, when I finally attempted to use it, I discovered that my account was no longer accessible. Furthermore, I didn't find any option to restore my purchases. Because of this issue, I have deleted the app and left a review expressing my dissatisfaction.

## Most praised reviews (7 highest-rated)

### 5/5 — Beat app great customer support

*2025-01-03*

The app works great 
Fast responsive Customer Support

### 5/5 — Incredible app!!!

*2024-12-30*

Please add feature to save list of favorite products so can be added to add to a shopping buy list! That will be awesome. Thanks for this app is really awesome and the best! The should buy and the detailed information is the best!

### 5/5 — Great app!

*2024-12-29*

I love this app! It’s very easy to use. Quick to scan barcodes. It provides a good summary about the healthfulness of the product, including identifying harmful ingredients, less healthy ingredients that should be minimized, etc. excellent interface, and as a pleasure to use it!

### 5/5 — The Ultimate Nutrition Scanner!

*2024-12-22*

Label AI is a total game-changer! This app makes grocery shopping a breeze. I just scan a barcode, and it instantly gives me all the nutrient facts AND tells me if the product fits my diet goals. It’s like having a personal nutritionist in my pocket!

The interface is super intuitive, and I love how it breaks down the info in a way that’s easy to understand. Whether you’re keto, vegan, or just trying to make healthier choices, Label AI keeps you on track without the guesswork.

**Developer response:** Hi, thank you so much for the amazing review! We’re thrilled to hear Label AI is making grocery shopping easier and helping you stay on track with your goals. Your kind words mean a lot to our team—thanks for being part of our journey! 😊

Cheers,
The Label AI Team

### 4/5 — Very Useful for Those With Dietary Concerns

*2024-12-20*

If you or a loved one have dietary restrictions or allergies, this app is great for quickly telling you what ingredients are present and how processed your foods are. I was also able to use it for fish food (a great feature for animal lovers) and cosmetic serums. It is user-friendly and simple to set up and customize.

**Developer response:** Hi MaryTheBatGirl, thank you for the great feedback! We're so glad the app has been useful across food and cosmetics—and even fish food! Your insights help us improve and keep making Label AI better for everyone. We really appreciate you taking the time to share your experience.

Best,
The Label AI Team

### 4/5 — Useful Scanning App

*2024-12-18*

Easy and fast sign up process.

Many healthy & beauty bar codes do not scan therefore taking pictures of the ingredient list, which actually works great. Once the ingredient list picture is taken or bar code scanned, the information provided is great in detail. It gives me an overall breakdown and rating on how it may benefit me or effect me.

This information is very useful because health & beauty products with lots of chemicals can be harmful.

The "Should You Buy", "For You", and "Health Impacts" sections are great to give advice to the consumer, helping them in their purchasing journey. Also the Suggested Questions and Answers section gives even more useful information.

The functionality of the app works great. I did not experience any bugs or anything to slow it down at all. The only issue as mentioned was some common brand name bar codes not scanning. Overall I would give the app a 4/5 rating.

**Developer response:** Hi chuway1, thank you so much for your detailed and thoughtful feedback! We’re thrilled to hear you found the app useful and that the features like "Should You Buy" and "Health Impacts" were helpful. We appreciate the note about barcodes not scanning and will work on improving that experience. Your feedback mean a lot to us as we continue making Label AI better!

Cheers,
The Label AI Team

### 3/5 — Needs more nuance than just Vegan, Vegetarian, Gluten Free

*2024-12-29*

When the app starts it asks about your diet and the only options are No Restrictions, Vegan, Vegetarian, Gluten free. No nuance for including No Beef, or No Pork, or Pescatarian, or Fruitarian, etc. The app developer should understand that there is much more nuance with dietary options than the 4 options offered.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*
