# Laddergrams — user reviews > 25 indexed App Store user reviews of Laddergrams by John Blackburn, rated 4.70/5 from 110 ratings. - Source: https://appshunter.io/ios/app/laddergrams/id1133768652/reviews - App overview in markdown: https://appshunter.io/ios/app/laddergrams/id1133768652.md - Rating breakdown: 5★ 88 · 4★ 14 · 3★ 5 · 2★ 1 · 1★ 2 ## Newest reviews (5 of 25) ### 4/5 — Request *2021-06-01* Please provide a means to reset an entire Book of puzzles at once rather than having to reset each individual puzzle within a Book. **Developer response:** Makes sense. Added to the improvements list for a later version, thanks. ### 4/5 — Missing puzzles *2019-05-21* I have purchased several packets. Usually two or three of the puzzles do not work. The last batch had six bad puzzles . I don’t think I am going to buy another package **Developer response:** I'm sorry you've been having problems! If you'll please send an email from within the app in the Settings page, it will let me know what device you're using, and which versions of the app and IOS. Thank you. In the meantime, you might try deleting the app, reinstalling, then choose Restore Purchases, also within the app's Settings. ### 5/5 — Addictive *2016-12-29* I am really enjoying the puzzles. I liked the free puzzles, and purchased books 1,2,3, and 4. However, book 3 Halloween is the same as book 1. Please fix this. Changing review to 5 stars due to prompt response from the developer on the book 3 problem. This is a very fun puzzle. ### 5/5 — Glenda Sweeney *2016-12-28, version 1.0* I am new to Laddergrams. If you like a challenge as much as I do, you will love Laddergrams. It is everything a game should be hard, fun, and a puzzle with a twist! Get your friends playing and challenge each other this game is such a blast! ### 5/5 — Fun game *2016-12-26, version 1.0* I played the free levels. They are fun. If you get a word right, it will automatically advance to the next word. ## Most critical reviews (10 lowest-rated) ### 1/5 — Missing puzzles *2020-02-14* I love this game but I purchased the first pack and never received the puzzle pack! I tried deleting and restoring purchase but nothing. I tried emailing through app and can’t. Very disappointed! Want my money back or the puzzles I purchased **Developer response:** I don't know what the problem is, but please email me at support@digitalglen.com and we'll find the solution. ### 1/5 — Does not fit the screen/cannot buy new packs *2020-01-15* I really enjoyed the sample levels. However a few issues. One problem is that I cannot see the top of the screen. I am on an iPhone XR and the header of the puzzle is cut off. I could deal with this, but I cannot actually buy any new packs. Every time it says it cannot connect to internet. I’ve deleted and redownloaded but to no avail. I’m disappointed because I really like the premise of this app and I cannot find anything similar on the App Store :( Please help me, I really want to do the puzzles. I would love to rate this app five stars but I want to get the developer’s attention. I’m very sad. **Developer response:** Our server problem has been resolved, so you should be able to purchase additional packs now. We're delighted to hear you enjoyed the sample puzzles, though the problems you cite cause less delight. :-( The cut-off header is new to us. We've tested on the iPhone XR without issues, so we'd appreciate it if you'd send a screenshot to support@digitalglen.com to help us understand the problem. ### 1/5 — Laddergrams *2016-12-27* A good game, but way too expensive. Almost $12.00 for 100 rounds doesn't compare with other games for entertainment value. So five stars for content; no stars for price. **Developer response:** Hi Dotty, I'm sorry the puzzles seemed too expensive. Each one actually took hours to make, and perhaps I erred on the price. Thank you for playing anyway. I hope you enjoyed the free ones. ### 2/5 — Glitchy and poor formatting *2022-04-11* I like the concept of this game and enjoy playing it when it works, but it’s extremely glitchy and the titles don’t show up correctly on my phone. So many puzzles I just can’t finish because if I leave them and come back my answers are deleted or messed up. I paid an extra couple dollars for an expansion pack and I can’t even finish it. Very irritating. if they fixed it I would love to keep playing. **Developer response:** That certainly sounds frustrating. This is the first I've heard of this. Would you mind sending a screenshot of the broken layout to support@digitalglen.com along with your iPhone model, OS version? ### 2/5 — Disappointing *2017-06-10* I love Laddergrams and so I downloaded this without bothering to look at reviews. This apps downfall? This isn't one of those games where they give you, like, 20 free puzzles. They give you 5. FIVE. Not even 10! F. I. V. E. Now I'm not an unreasonable person. I believe devs should be paid for the work they put into making apps, but really? I'd rather have paid for all the puzzles once for, like, $2-3, which I mean I can do per puzzle pack within the app in its current iteration, but this stinginess turned me off SO much. What is the point of even giving any free puzzles at all if you're just going to give 5? Most games that allow you to purchase additional content give you at least one pack that has as much content as one paid pack. Eg: Episodic games will give you at least 1 free episode, A game that sells 25 puzzles per pack will give you at least 25 free puzzles It's borderline deceptive to list this as a free puzzle if only, like, 3% of total game content is actually free. That's super misleading. If you're going to keep this apps idiotic payment model, then you should CLEARLY label this game as a demo, or "lite." **Developer response:** I appreciate that you took the time and trouble to write this review, but regret that you didn't accompany your critique of the payment model with comments on the quality of the app and puzzles themselves. The free games give players a chance to judge for themselves whether the app and puzzles are worth paying for. Many players think they are, but you don't, though from your review it remains unclear why. ### 3/5 — Great but please update! *2022-09-02* Amazing app but hoping for an update for y’all phones with notches and better keyboard ### 3/5 — Can’t buy new puzzles *2020-01-16* Like the app a lot, but it won’t allow you to purchase the puzzle packs. Kind of renders it useless. Hope they fix the proble. **Developer response:** All fixed! ### 3/5 — Fun but very overpriced *2018-03-11* There’s no way I would pay so much ($12!) for every single puzzle. Not when an entire hours or weeks -long game could be bought at that price. ### 3/5 — Not bad....but *2017-01-01* .....Quite expensive for how many puzzles you get (25) & the short time it takes to finish them. ### 4/5 — fun and simple but very very pricey! *2021-10-10* $12 for 150 puzzles! give us a break! ## Most praised reviews (10 highest-rated) ### 5/5 — Let’s Make a Deal *2022-05-18* Agree with other reviewers, it would be great to have a bulk buy price, like with cryptograms. You can buy several packages at once for a few dollars off. ### 5/5 — Love it and want more! *2020-06-27* My Family and I love this game! Please update it with more puzzles! ### 5/5 — New favorite app *2020-03-05* I’m enjoying playing this great app. I’m unsure if I’d buy those packs because of high costs. It’d be great there’d be discount price for buying five packs including future packs I’d like to see free daily puzzles as we may play everyday. ### 5/5 — Love it! *2020-01-19* Great game!!! ### 5/5 — Only place I can find this type of Laddergrams *2020-01-19* Great way to make a plane trip go by quickly! ### 5/5 — Super fun! *2019-03-03* I really enjoy the App. However, I’m running out of books to purchase. I hope more come along soon. :-) ### 5/5 — Great Puzzles *2018-02-02* These puzzles are well done —- fun, clever, challenging. ### 5/5 — Love! *2018-01-24* I love this original game, and the developers are awesome. I asked for more games for one of their other apps and they said they’re working on it. I like their clues. Some are hard so I ping pong around the puzzles. Glad they are saved. Like the side two word puzzle too. Figuring that out is helpful. Also, my fav about their apps is that the hint button is on the keyboard so you don’t have to go through menus to get a hint. Just gotta use some self-control. Re: someone’s complaint of only having a few demo puzzles... I have to say that I rarely buy in-app puzzles. Five was enough to get me.... I agree that 10 would probably make people happier. And a whole pack would be awesome. But I wonder how many people would buy more? Hmm. Packs are kinda expensive but give me a lot of game play. Plus I never remember all of the prev puzzles and can replay after awhile. Just saying... ### 5/5 — Comfort Food for Gray Matter! *2017-01-05* These games are a flashback to nearly 60 years ago, sitting at my mother's knee as she helped me figure out the Laddergrams in Dell magazines. These are just as clever - the puns are great and bring a giggle when solved. Have tried to limit myself to one or two games a day so that they'll last longer but they're just too fun. Instead I've gone back and erased the answers so that I can play them again. Also want to mention the superb customer service provided. I had occasion to email with a concern and received a response almost immediately (from a human being; not a form letter!) And the follow-up emails were timely and appreciated. Thank you, John. This is chicken soup for my aging brain. ### 5/5 — Perfect! Addictive! *2016-12-29, version 1.0* This game is a treat. Get it. You won't be able to put it down. Great way to dig up those old synonyms! For the lovers of words and puzzles! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*