# LAFCU Mobile — user reviews

> 68 indexed App Store user reviews of LAFCU Mobile by LAFCU, rated 4.80/5 from 6,124 ratings.

- Source: https://appshunter.io/ios/app/lafcu-mobile/id1472594475/reviews
- App overview in markdown: https://appshunter.io/ios/app/lafcu-mobile/id1472594475.md
- Rating breakdown: 5★ 5,360 · 4★ 427 · 3★ 150 · 2★ 46 · 1★ 141

## What do users think of LAFCU Mobile?

Overall sentiment: neutral

**Pros**

- 👍 Straight forward and easy to use
- 👍 Well organized
- 👍 Performs needed functions
- 👍 Simple and easy to use
- 👍 Reliable service
- 👍 Great credit union app
- 👍 Awesome

**Cons**

- 🐛 Difficulty with mobile check deposits
- 🐛 Refresh issues after last update
- 🐛 Crashes and freezes
- 🐛 Slow and confusing new app/website design
- 🐛 Delayed transaction notifications
- 🐛 Lack of visibility on loan due dates
- 🐛 Too many steps to access account information

**Commonly reported bugs**

- Mobile check deposit issues
- New app/website design problems
- Notification delays
- Loan due date visibility

**Most requested features**

- Better business savings/checking return rate
- Add ability to add credit cards for payment
- Show credit card purchases daily

## Newest reviews (17 of 68)

### 3/5 — Resetting Debit Pin

*2026-08-08, version 3.36.0*

Customer service was not able to direct me to someone to solve my problem after 4 attempts.

### 4/5 — Transfers to credit card

*2026-06-01, version 3.33.0*

I would love you banking better if when you transfer to your credit card it posted right away.  The 3 day wait is horrible!!!!!

### 5/5 — Always great service

*2025-07-12, version 3.24.0*

I always get great service when I call LAfCU

### 5/5 — Ease of use

*2025-06-02, version 3.23.1*

Mobile banking is so easy to use. I love the efficiency.

### 5/5 — Great Online Banking

*2025-03-28, version 3.21.0*

I’ve always had great success with the online banking. Anytime I’ve messaged somebody they’ve gotten back to me almost right away and if there’s ever any fraudulent or suspicious activity, I’m contacted immediately. We’re very happy with LAFCU!

### 5/5 — Banking App

*2025-02-26, version 3.20.0*

Well established banking institution that delivers an app with capabilities of banking from anywhere.

### 5/5 — So very comfortable

*2025-02-18, version 3.19.0*

It is reassuring to know I can check my accounts anytime. Thanks

### 5/5 — Excellent App

*2025-02-11, version 3.19.0*

Straight forward, easy to use, well organized, and performs the functions needed.

### 5/5 — Easy to use with large deposit allowance!

*2025-02-02, version 3.19.0*

It’s simple and easy.  Just wish there was a better business savings/checking return rate!

### 5/5 — Mobile deposit

*2025-01-29, version 3.19.0*

Very easy!

### 3/5 — Mediocre

*2024-09-10, version 3.15.0*

I have yet to complete a mobile check deposit successfully with all the unwritten rules they have.

### 5/5 — Review of most recent on line banking up date

*2024-04-06, version 3.5.0*

Pain in the butt my phone won’t except it so now I can’t use my on line banking app. Thank- you so much for ruining my day!!!

### 4/5 — Warning

*2024-03-21, version 3.5.0*

Your phone may not offer iOS 16.0

### 5/5 — I love how good it is to use

*2024-02-27, version 3.10.1*

You just open your phone then get on the app and it shows you everything and you can transfer money to your checking and saving.

### 5/5 — Check Deposit

*2024-01-26, version 3.9.0*

Sure is a great way to deposit checks.

### 5/5 — LAFCU

*2023-12-27, version 3.9.0*

I have been with LAFCU since 1976, I love them!!

### 5/5 — Hola

*2023-11-09, version 3.7.0*

Feliz

## Most critical reviews (10 lowest-rated)

### 1/5 — App is garbage

*2026-04-05, version 3.32.0*

App is terrible, I thought MSUFCU was bad, this is worse.

### 1/5 — Communication

*2025-11-12, version 3.28.0*

Non existent. What happened? This platform use to be reliable. They use to get back with you in a timely manor. Out of state and can’t get any help on app glitch. It’s happening on my mobile deposit and my sisters in Michigan yet nothing.

### 1/5 — LAFCU mobile

*2024-04-24, version 3.5.0*

The app is useless for people with older IPhones.
I can’t upgrade the operating system on my iPhone without buying a newer iPhone for about $800.00.
So I lost the use of the mobile app☹️

### 1/5 — Bad bank

*2023-08-12, version 3.5.0*

Terrible bank always having issues nothing ever works very stressful makes me wanna pull all my hair out

### 1/5 — Worst application even worse website

*2023-02-22, version 2.48.0*

The app doesn’t work without the online banking website which also doesn’t work. They also lie about mailing your bills. Good luck trying to get someone on the phone. Better off not banking with LAFCU.

### 1/5 — Adding credit card account for payment

*2022-06-29, version 2.42.2*

Cannot figure out how to new credit card for payment

### 1/5 — Dissatisfied

*2021-06-16, version 2.31.1*

Very vague and not user friendly.

### 1/5 — New Design/Website is horrible

*2021-04-27, version 2.29.0*

Dear LAFCU,

If you are reading this please go back to your old website and design. It was much more user friendly and made more sense. This new website is slow, and confusing. Perhaps on purpose...

### 1/5 — It’s pretty but poorly designed

*2021-02-18, version 2.27.0*

This app looks  nice and that’s about it.  Difficult to navigate without having to jump all over the place. Hard to see an overall view.   Missing information where it’s needed.  Good thing I am phasing LAFCU out and moving my business to another CU.   They just get worse and worse each year.

### 1/5 — Holds money

*2021-02-13, version 2.27.0*

I deposit $2000 in my checking to deposit in my home equity loan but they are holding $1000 for over 2 days. It’s my money why can’t I put it towards my home equity loan? It’s just not right!!!!

## Most praised reviews (10 highest-rated)

### 5/5 — Amazing service.

*2026-05-29, version 3.33.0*

I have always appreciated the service your credit union has given me for all these years!

### 5/5 — Britney at the Corunna branch

*2026-04-23, version 3.33.0*

She’s absolutely amazing! And helped me get all my accounts on my phone so I can pay them and make deposits without coming into the branch. She was patient and made sure I understood everything before I left. She is truly the best and should be recognized.

### 5/5 — High end iPhone needed for app.

*2026-04-02, version 3.17.0*

I’m sad I can’t use this app. I have an iOS 8 + that worked up to until this last up date.  Requiring iOS 18.4 leaves me out.

### 5/5 — Love the app

*2026-03-09, version 3.31.2*

Easily access when it comes to transferring funds and great descriptions when it comes to transaction history.

### 5/5 — The Best

*2025-11-18, version 3.29.0*

Been with LAFCU for 60 years,they are by far the best in Mi.
They just do a great Job
5 Stars

### 5/5 — Easiest banking app I’ve used

*2025-10-30, version 3.28.0*

Easiest banking app I’ve had to use, wish a couple certain details were more fine but I understand

### 5/5 — Mobile Banking App

*2025-10-21, version 3.27.0*

An excellent easy to use mobile banking platform with so many great features.

### 5/5 — Automatic deposit

*2025-08-26, version 3.26.1*

Love it! So very helpful!!

### 5/5 — Love it

*2025-08-18, version 3.26.0*

The website is very organized.  I like how you break the transitions down to the day.  Very helpful.

### 5/5 — Submitting check

*2025-08-04, version 3.25.1*

I had trouble getting the press mode to take the picture on both sides. Could it be the phone?

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
