# LAFCU — user reviews

> 86 indexed App Store user reviews of LAFCU by Los Angeles Federal Credit Union, rated 4.87/5 from 6,746 ratings.

- Source: https://appshunter.io/ios/app/lafcu/id441877771/reviews
- App overview in markdown: https://appshunter.io/ios/app/lafcu/id441877771.md
- Rating breakdown: 5★ 5,823 · 4★ 493 · 3★ 107 · 2★ 15 · 1★ 29

## What do users think of LAFCU?

Overall sentiment: positive

**Pros**

- 👍 User friendly
- 👍 Easy to navigate
- 👍 Convenient
- 👍 Reliable
- 👍 Great customer service
- 👍 Excellent banking experience

**Cons**

- 🐛 Zelle not working
- 🐛 Login/registration issues
- 🐛 Crashes and freezes
- 🐛 Limited functionality
- 🐛 Slow transfers
- 🐛 Wider format not user-friendly

**Commonly reported bugs**

- Zelle not working
- Login/registration issues
- Crashes and freezes
- Compatibility issues with older devices

**Most requested features**

- Improve Zelle integration
- Enhance credit card transaction visibility
- Introduce dark mode option
- Improve overall app performance

## Newest reviews (17 of 86)

### 3/5 — Mobile Deposit Never Works

*2026-01-30, version 7.9.0*

I can never use the mobile deposit function and that’s mostly what I need the app for. Screen just turns black whenever I try to use it and the app freezes until I force quit.

### 4/5 — Easy to use

*2025-12-13, version 7.7.1*

Easy to use, intuitive, nice mobile layout. The only quirk is using Zelle; QR codes don’t connect properly and the overall interface is wonky.

### 3/5 — Transfers

*2025-05-14, version 7.7.1*

Limited, taking too long

### 4/5 — Format

*2025-01-28, version 7.7.0*

I actually love the app, but the wider format is not user friendly.

### 4/5 — App use

*2024-06-24, version 7.7.0*

The app is usually a very high quality way of banking-on-the-go.  However, in the last two weeks I have been unable to gain account access via the app.  I’ve called the C.U. and I was told that they saw no issues.  There were no updates pending.  Please follow up on your end and let’s get this situation resolved.  Thank you for your assistance in this matter.

### 5/5 — Excellent

*2024-04-01, version 7.7.0*

I have never had an issue with this app. Easy to navigate.

### 3/5 — Timely

*2024-02-01, version 7.7.0*

Once my bank sends the payment to you, it takes about 4-5 days for you to credit my car loan.

### 2/5 — Zelle not working

*2023-11-27, version 7.7.0*

Zelle won’t connect every time i try to open Zelle through LAFCU it tells me PAGE NOT FOUND.(1010).

### 5/5 — Easy fast and excellent financial assistant

*2023-11-09, version 7.7.0*

This app covers all our accounts 
Provides budget information 
And planning guide

### 5/5 — Great experience

*2023-10-19, version 7.7.0*

This app gets you out of many binds when time is of importance.  Great service.  Great bank. Awesome people.  Thank you for the blessings!

### 5/5 — Tellers and online help.

*2023-10-16, version 7.7.0*

Always very patient and helpful.

### 3/5 — Mobile ups

*2023-10-06, version 7.7.0*

Excellent & outstanding. Kindly make it 5 stars. I made a mistake by just tapping it in the middle.
I LOVE the mobile services. Thank you!

### 5/5 — Great service

*2023-06-14, version 7.6.0*

It’s always on point and accurate and it’s easy to use great service

### 5/5 — Handy

*2023-04-29, version 7.6.0*

It comes handy!!!

### 5/5 — Mr.

*2023-03-01, version 7.5.1*

This is really wonderful app. It is readily available on my iPad.All a/c are accessible and in nice format. No need to enter log in information every time to visit this web site. Face I d works all times.It is available at all time.

### 5/5 — Cannot login

*2023-01-04, version 7.5.1*

I’m unable to login at all using the mobile app, the computer works fine but when I try using the mobile app it doesn’t log me in and it doesn’t give a reason why it doesn’t work.

### 5/5 — Great App

*2022-12-01, version 7.5.1*

Very convenient

## Most critical reviews (10 lowest-rated)

### 1/5 — needs update

*2024-12-12, version 7.7.0*

zelle does not work on this app. I try to send money and it’s been crashing. Needs a fix.

### 1/5 — Can’t log on

*2024-04-29, version 7.7.0*

Can’t log on with the human verification app. Useless

### 1/5 — Zelle won’t work

*2022-11-28, version 7.5.1*

The app is decent enough but Zelle won’t work and it makes using my account more frustrating

### 1/5 — Unable to register device

*2021-12-02, version 7.1.1*

After upgrade unable to login and stuck on device registration screen.

### 1/5 — Lag, sign problems, freezes when needing register

*2021-12-01, version 7.1.1*

After using the app for over 7 years now I Need to register my phone. App freezes after I press register. Cannot sign in...

### 1/5 — Current update doesn’t work

*2021-11-30, version 7.1.1*

Consistently stuck on the login page that says “loading” without letting me sign in. This has been the case since the recent 17.1 update.

### 1/5 — Can’t sign in!

*2021-09-25, version 7.0.1*

Since the app was upgraded, I have been unable to sign in! I use the exact same credentials to sign in through a browser with no problem, but I just cannot get into this app. I have deleted it, reinstalled it a couple of times but still can’t sign in, Which makes this app 100% useless

### 1/5 — Identity risk. SSN and BIRTHDATE required on Version 7.0.1 June 7 2021 update.

*2021-06-09, version 7.0.1*

Version 7.0.1 June 7 2021 update.
This version REQUIRES SSN and BIRTHDATE.
Giving access to the app developer your sensitive info SSN and Birthdate.
No apps requires that but this LAFCU app. 
Will uninstall. 
Not worth risking it.

### 1/5 — Not working abroad!

*2021-01-06, version 6.5.5.25*

I am traveling a lot and this app is often not working abroad. Frustrating. Please Lafcu, do something about it.

### 2/5 — Terrible app

*2026-02-11, version 7.9.0*

I’ve had so much trouble with the app that I am looking to change credit unions.

## Most praised reviews (10 highest-rated)

### 5/5 — LAFCU Greatness

*2026-01-24, version 7.9.0*

Amazing Service &. Great Staff!!!

### 5/5 — Doris

*2026-01-24, version 7.9.0*

Excelente

### 5/5 — Great

*2026-01-23, version 7.9.0*

Everything is good

### 5/5 — Great job

*2025-12-04, version 7.7.1*

You guys do wonderful work I enjoy you guys services

### 5/5 — Like

*2025-05-10, version 7.7.1*

User friendly

### 5/5 — Good job

*2025-04-02, version 7.7.0*

Thx , I love all the options.

### 5/5 — LAFCU

*2025-02-02, version 7.7.0*

I like this app because I can see my balance.

### 5/5 — Great Bank

*2025-01-24, version 7.7.0*

It’s been a year or two with LAFCU, I appreciate how I get gifts from holidays and I enjoyed no paying my loans for the holidays, I definitely felt relaxed knowing that I had the choice to no do so for just a month. Thank you so much for your service.

### 5/5 — Great app

*2024-12-16, version 7.7.0*

Very easy to use, and convenient

### 5/5 — Format of account info on app

*2024-12-05, version 7.7.0*

I don’t know what happened to the format for checking account information on the app (haven’t checked the savings account). Overnight it changed to a wider format which doesn’t show the account balance after each transaction. Also to see the amount withdrawn from each transaction you have to click on the line for said transaction to see how much was withdrawn. Not user friendly at all.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
