# Lagenio — user reviews

> 14 indexed App Store user reviews of Lagenio by Shenzhen Lagenio Communication Technology Co., Ltd..

- Source: https://appshunter.io/ios/app/lagenio/id1516786064/reviews
- App overview in markdown: https://appshunter.io/ios/app/lagenio/id1516786064.md

## Most critical reviews (10 lowest-rated)

### 1/5 — Please go away

*2026-05-24, version 1.5.3*

If I could put zero I would put zero, the app is completely useless

### 1/5 — Almost useless

*2026-05-23, version 1.5.3*

This app is not working at any case properly. The interface is bad, the calls of the watch have a serious delay that makes them useless and there are many bugs around this application. Disappointing

### 1/5 — Not actived

*2025-12-30, version 1.5.1*

After updating its not actived 
Does not work on iphone … everything is stopped to work and doesn’t login in ……..

### 1/5 — Bug to app

*2025-12-21, version 1.4.2*

Can’t make registration to the app. Can’t put new pass every time says make another pass

### 1/5 — Lagenio k10

*2025-09-10, version 1.4.2*

Ich kann seit Tagen die sos Uhr nicht einstellen da ich den sos QR Code keine 10 stellige Nummer erhalte

### 1/5 — Ντροπή

*2025-09-02, version 1.4.2*

Αυτοκτονήστε λίγο

### 1/5 — Κρίμα

*2025-08-09, version 1.4.2*

Πραγματικά δεν έχω λόγια…
Απορώ μόνο με τους προγραμματιστές σας… κρίμα

### 1/5 — Watch me k3

*2025-03-22, version 1.4.0*

Πολύ δύσκολο να βάλεις κωδικό έλεος δύο μέρες παιδευόμαστε και δεν μπορούμε την ΝΑΣΑ να βάλουμε να μας φτιάξει κωδικό;

### 1/5 — Ich kann keine email registrieren?

*2023-11-22, version 1.2.5*

Es ist schon zweite Tag, wo ich meine SOS Uhr nicht nutzen kann . Ich kann nicht email registrieren. Bitte um Hilfe.
MFG
Larisa Bogdanski

### 2/5 — 30 character message limit

*2026-06-23, version 1.5.3*

Absolutely bonkers that they limit your message to 30 characters. Cant have a conversation. Useless

## Most praised reviews (4 highest-rated)

### 4/5 — Use Kiddo boo app, not Lagenio app

*2026-07-10, version 1.5.4*

I was really frustrated at first because I couldn't get this watch (Kiddo boo Lagenio K3) to connect to my iPhone. I kept trying the wrong app and nothing worked.

Here's the fix:

1. Download the RIGHT app – it's called "Kiddo boo", not the generic LAGENIO app. That was my mistake.
2. Insert a nano SIM card with a data plan before you try to pair. The watch won't connect to your phone via Bluetooth or Wi‑Fi for setup – the pairing process (QR scan) only works after the SIM is inside and the watch has network signal.

Once I did those two things, the QR code scanned instantly, the watch bound to my phone, and all the features (calls, GPS, messaging) worked smoothly.

So don't give up – it's a great kids' watch once you know the trick. Just remember: SIM first, then pair via the Kiddo boo app. Hope this saves you the headache I had!

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Tip for other buyers: Make sure your SIM has 4G data and is unlocked (no PIN code). If you still have issues, restart both the watch and your phone after inserting the SIM.

### 3/5 — Video call doesn’t work with pebble junior watch

*2025-05-16, version 1.4.1*

All fine but video call doesn’t work. It disconnected when we pick the call on watch or on the phone. Please fix it.

### 2/5 — More than one device

*2025-07-15, version 1.4.1*

If you have 2 childs, you cant see them on the app both of them only the child with the last action. Should be added optom for many children more than 1.

### 2/5 — Video call not working on pebble junior smart watch

*2024-11-30, version 1.2.9*

Hi,

I am trying to make a video call to pebble smartwatch from Lagenio app. As soon as I accept the call on watch it disconnects without showing any video on screen. Please resolve it.

Thanks

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*