# LagosRide — user reviews > 50 indexed App Store user reviews of LagosRide by Guangzhou TJ Network Technology Co., Ltd, rated 4.79/5 from 3,000 ratings. - Source: https://appshunter.io/ios/app/lagosride/id1587430214/reviews - App overview in markdown: https://appshunter.io/ios/app/lagosride/id1587430214.md - Rating breakdown: 5★ 2,667 · 4★ 162 · 3★ 82 · 2★ 40 · 1★ 48 ## What do users think of LagosRide? Overall sentiment: neutral **Pros** - 💎 Excellent service - 🚗 Clean and well-maintained cars - 🤝 Professional and courteous drivers - 💰 Affordable and cheaper than alternatives **Cons** - 🚫 Unavailability of rides - 🤑 Inconsistent pricing and higher than estimated fares - 🤳 Drivers using phones while driving - 🔍 Difficulty locating drivers in real-time - 🔒 Data privacy concerns **Commonly reported bugs** - App crashes or fails to launch - Issues with login and account management - Inaccurate driver location tracking **Most requested features** - Improve app stability and responsiveness - Increase driver availability, especially in certain areas - Enhance scheduling and booking features - Provide better customer support and refund process ## Newest reviews (15 of 50) ### 3/5 — Profile completion *2024-12-02* Hello LagosRide pls look into your app, I'm unable to use my picture on my profile I keep getting some error saying I don't have internet access, while am on a high speed internet . ### 3/5 — Rides *2024-11-08* Rides are never available ### 2/5 — App review *2024-10-01* The app is very limited and not responsive sometimes, real time location of the driver are not fully updated and it takes for very to locates rider even if it is in front of me The multiple location does calculate trip sometimes which makes the rider avoid it sometimes. I guess a web function solution for the app is necessary to enhance it ### 2/5 — NIN Problem *2024-06-27* I don’t understand the whole rationale behind always asking for NIN in this new update. Does it mean I have to be a Nigerian to use Lagosride? I am currently in Lagos and would be here for a while and that’s why I am using Logosride or can a non-Nigerian get an NIN? Please fix this or better still let us know if Lagosride is only for Nigerians staying in Lagos. ### 3/5 — Good cars but….. *2024-06-17* Your cars are really great but some of your drivers especially the young ones needs to do better in maintaining their cars. One common trait amongst these young drivers is driving and using their phones. Some even watch movies or WhatsApp statuses while driving and I’ve witnessed about 5. I had to ask one of your drivers who was also doing the same, why do you guys use your phones and drive? It’s too common and he says the LASTMA and FRSC can not arrest them for that because they are owned by the government. Please quickly do something about this. ### 2/5 — Experience riding *2024-03-21* Quite expensive compared to other apps. The actual price you end up paying is always much higher than the estimated range! ### 2/5 — Unprofessional Driver *2023-10-10* My ride this afternoon 10/10/ was unpleasant. I have reported the issue to customer support. I hope it will be resolved so that I can change my rating ### 4/5 — Review *2023-10-07* Great tool but not enough drivers available. Seems the driver LAGride agreement is not so user friendly. Please work on making more profitable for the drivers to encourage more traffic on the platform. Trusting the app will live long 🙏🏾 ### 4/5 — Good *2023-08-07* The app was easy to use , prompt reminder but the driver was unprofessional ### 3/5 — Just fair *2023-03-20* Your drivers are always busy and far away…. Not enough drivers in your your app ### 5/5 — It is very ride to book a ride *2023-03-16* It is very hard to book a ride from the mainland why please I have tried booking a ride countless times and it doesn’t work I have even tried to schedule a ride but it failed me ### 4/5 — Login *2023-03-09* Why is it that when you been logged out you can’t log back in Like it’s really annoying and then new users can’t use it either been trying to log In since I can’t that’s a great problem apart from that it’s very ok ### 2/5 — Why is the app keep closing when I try opening it?? *2023-03-08* I just downloaded the app now and app keep closing when I open it. ### 2/5 — What’s wrong with the app? I can’t sign up *2023-02-22* I tried signing up the app because I need an urgent ride and I’ve been waiting for an OTP for over 2 hours, is the app not working because I see the cars everywhere? ### 5/5 — Johnson *2023-02-12, version 1.1.13* This is the best Lagos government have done and I'm impressed with improvement ## Most critical reviews (10 lowest-rated) ### 1/5 — Refund my money *2025-01-12* Last month, I scheduled a trip, made payment and when the time for the trip came, the rider cancelled the trip and my wallet was debited. I had to reorder and pay again for the trip. Since then, I’ve been trying to reach your customer care to get my refund and all I’ve been getting is auto response! You guys should do better, make the refund ASAP and provide a reliable way to reach your customer care! PS: It was a long distance trip and the funds debited is not small, if not I’d have overlooked it and continued my bolt jeje. I NEED MY REFUND PLEASE! ### 1/5 — Rubbish app *2023-06-11* I made a deposit in my wallet,when I order for rides,there is always no ride,I have to go some far,then I had to make more deposit and still no ride,my money I can’t withdraw,total crap,the app is messed up 0 rating,bolt is way better ### 1/5 — Bad experience since on Sunday today is Friday *2023-03-25* There’s no ride anywhere whenever I’m biking a ride it keeps saying they’re busy even early morning and I already put money in my wallet please I want my money back I don’t have enough to do sara ### 1/5 — Not Opening *2023-02-28, version 1.1.13* I successfully downloaded the app and it’s just so painful it’s not even opening at all and I would really like to explore the app. I hope you rectify somethings asap🙏 ### 1/5 — App doesn’t open on my iPhone 12 Pro Max! *2023-02-12* Am I the only one with this issue or it’s general. I have not been able to use it since I downloaded it. When I click the app it shows the Lagos ride logo on white background endlessly. ### 1/5 — He slapped me *2023-02-10, version 1.1.13* She’s rude and disrespectful ### 1/5 — Not happy at all *2023-02-03, version 1.1.13* I don’t know why the estimate is different from what am paying a trip of 2500/3000 I end up paying 4100 it’s very annoying I will delete the app ### 1/5 — Bad app *2022-12-28, version 1.1.12* It keeps saying they are busy at the moment even when it’s just early morning ### 1/5 — Data privacy concerns *2022-12-23, version 1.1.12* Request for too many information. If I may ask how do you manage and protect all the data you collect?? ### 1/5 — Complaint *2022-12-19, version 1.1.12* Ever since I downloaded this app they never have a driver around even when you see their cab beside you. The app is just too useless on my phone. ## Most praised reviews (10 highest-rated) ### 5/5 — Lagos Ride is the way to go *2024-03-02* Very affordable and cheaper than taking taxi, ubber and bolt. The driver was very friendly too. The app is straightforward and easy to use. Let's patronize Lagride. Ibraheem ### 5/5 — Great services *2023-12-10* My first time using Lagos ride and I must say it was a great experience. The driver was very polite and road conscious, he drives very well ### 5/5 — Ease your mind lol *2023-11-19* What a lovely ride , I enjoyed my trip & still coming back for more rides … ### 5/5 — Scheduling *2023-09-30* The car was very neat and the driver well behaved. However, please check The scheduling it didn’t work for me. ### 5/5 — Review *2023-09-05* Great innovation, I wish drivers could be assigned much earlier ### 5/5 — Better than Uber and Bolt *2023-08-21* The cars are clean. The drivers drive at a smart pace but also carefully. You can make reasonable, short stops without the drivers giving you a hard time about it. Exceptional service ### 5/5 — A brand new set of cars *2023-06-27* All the vehicles were well maintain and clean ### 5/5 — Lovely *2023-05-30* The car is okay The driver has a great sense of humor ### 5/5 — Statistically *2023-04-14* The car and the driver is ok, the app is good but needs to be improved compare to Uber and bolt app. Many options needs to be added. Good experience from Lagosride. ### 5/5 — Mr Obanshola *2023-04-12* The fair is good safe and cheap, at least it our own, so I’m happy for that --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*