# Lakeland Bank Mobile Banking — user reviews > 57 indexed App Store user reviews of Lakeland Bank Mobile Banking by Lakeland Bancorp Inc, rated 4.80/5 from 4,298 ratings. - Source: https://appshunter.io/ios/app/lakeland-bank-mobile-banking/id605536386/reviews - App overview in markdown: https://appshunter.io/ios/app/lakeland-bank-mobile-banking/id605536386.md - Rating breakdown: 5★ 3,765 · 4★ 326 · 3★ 82 · 2★ 28 · 1★ 97 ## What do users think of Lakeland Bank Mobile Banking? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Fast and responsive - 💡 Useful features like Zelle integration **Cons** - 🐛 Frequent app crashes and login issues - ⚠️ Unreliable and unstable performance - 🔍 Limited functionality compared to other banking apps **Commonly reported bugs** - App freezes and won't open - Issues with check photo capture - Inconsistent login experience **Most requested features** - Implement Touch ID/Face ID support - Improve check deposit process - Add more customization options ## Newest reviews (10 of 57) ### 2/5 — App always goes down *2024-07-19* This app always has problems it goes down often i can’t login into my account i have to wait 2-3 days for me to get in my account and i use the same password and everything this app needs a lot of help ### 4/5 — App problems *2023-11-10* Can’t open up app. Not sure what the issue is ### 2/5 — Works some of time *2023-03-07* Currently the app won’t open… at all. I have a few checks I’ve been wanting to deposit, but I can’t because the app won’t open, and hasn’t been opening for WEEKS. I’ve tried hard restarting my phone, and redownloading the app multiple times, to no avail. But when it did work it was nice ### 4/5 — It’s alright *2023-02-24* Every few months the app keeps crashing and doesn’t open ### 3/5 — Good Effort for a Local Bank *2022-03-13, version 21.2.70* It’s a good effort, but it is glitchy (ex. Face ID is hit or miss as far as loading). The interface is also rough around the edges. It gives the impression that a college kid designed it as a side job. Also, the app icon isn’t cropped correctly and it should be updated to be a “flat” icon to match modern iOS. ### 3/5 — . *2022-02-26, version 21.2.70* Ok, but it doesn’t capture the check photos well. I often have to take the pics twice because I get an error that the endorsement wasn’t captured. ### 4/5 — Love the app but I think it’s time to catch up *2022-02-11, version 21.2.70* I love my bank and their app but it’s time to catch up. In comparison to other bank apps it feels too basic almost as if the app was released for the very first time. ### 1/5 — this app locks you out *2019-10-29, version 19.1.200* locks you out if you don’t check for two weeks, understandable but i’ve been checkin my account every other day to stop it from happening and it continues to happen literally the only th ong i use is online banking so it’s very annoyigg bf to be on the phone on my lunch break trying to talk to someone on the phone. not cool ### 1/5 — Mediocre at best *2019-05-28, version 18.4.60* Face ID is enabled and won’t work. ### 3/5 — Touch ID *2019-02-18, version 18.3.70* Since the last update the Touch ID feature crashes the app. You need to put your password in manually. ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst bank ever! *2023-05-25* I hate this bank I’m taking my money else where. Fraud alert gets worse and worse I can’t take it anymore. Couldn’t get money out in the Bahamas! What kind of bank doesn't work with atms in other countries!! ### 1/5 — thoroughly annoyed *2023-03-10* This app crashes about 10 seconds after i open it every. single. time. Used to work fine, but have been experiencing this for about 2-3 months now. ### 1/5 — Not a great app *2023-01-13, version 22.2.40* What’s the point of offering an app if I have to go into a branch or wait a week to open a new account or troubleshoot an issue? ### 1/5 — Worst bank ever *2022-05-28, version 21.3.40* This bank is horrible. Customer service is slow, online banking is always down for maintenance and the make banking inconvenient and horrible. They don’t work with a lot of apps that I use for finance, I can’t even access online payment options for ACH transfer or online bill pay. Absolutely abhorrent. ### 1/5 — Online and mobile banking leaves slot to be desired *2022-01-16, version 21.2.70* Previously installed app and used without issue. Now app will not “open” on iPhone. ### 1/5 — You are killing me! *2021-11-18, version 21.2.70* Loved being able to do mobile banking, but the latest app update means I will have to buy a newer phone or forget mobile banking. Ugh!!!! ### 1/5 — Lankelandbank *2021-02-16, version 20.2.50* I have been having an issue with the app it will not allow me to open it at all on my iPhone it keeps crashing I can only use it on my iPad which makes no sense because both of my devices are sold on the same version of an update. I need it to work on my phone because I use it for work not very happy ### 1/5 — Worst app *2020-12-30, version 20.2.50* Have to constantly delete and re- download. Locks up and unavailable! ### 1/5 — Wasted my time *2020-09-03, version 20.1.20* It couldn’t see that the check total was the same as what I told it was and I had to retake the pictures four more times before I gave up. ### 1/5 — Impossible to deposit checks on the app *2020-02-20, version 19.2.50* It takes like 10 attempts to get a check to you through and you have to take pictures over and over and over and over until it magically (randomly) works. Awful. ## Most praised reviews (10 highest-rated) ### 5/5 — Zelle in my banking app *2023-07-16* I have been using Zelle in my bank app for several years & now it just disappeared from the bank app any suggestions to get it back? ### 5/5 — John Griffiths *2021-11-25, version 21.2.70* When on need you are thereto help. Keep up the good work as the BEST NEIGHBORHOOD BANK. ### 5/5 — Debit holds *2020-05-28, version 19.3.20* It’s great that I can hold my debit card if it’s lost. ### 5/5 — Deposits of checks *2020-02-21, version 19.2.50* The app isn’t very good with check deposits. It has to be done 4 or 5 times before it takes the check !! ### 5/5 — Simple, fast, and accurate *2019-06-24, version 18.4.60* Could be a more modern looking interface but overall a great app ### 5/5 — Transactions *2019-05-15, version 18.3.70* I think your app works great. But I think if you add away where we can get a text or email on transactions set by us would also help in preventing the possibility of fraudulent transactions. ### 5/5 — Easy to use *2019-04-13, version 18.3.70* Never have to visit a branch. Use app for all of my banking needs. ### 5/5 — Lakeland app *2019-03-26, version 18.3.70* I love my Lakeland Bank app . I can check my balances and transfer funds anytime of the day or night . I can use it to transfer money to my kids accounts at college. It’s a piece of mind knowing I can get them money in a pinch. ### 5/5 — Mpchuqui *2019-02-15, version 18.3.70* Before your website was difficult confusing and not user friendly at all. this new update is just the icing on the cake, Horrible not clear not enough information and just may make me change banks. HORRIBLE! FIRE YOUR WEB DESIGNER AND DESIGN A SITE PEOPLE FRIENDLY EASY AND YET USEFUL. ### 5/5 — New *2019-01-29, version 18.3.70* Nice and easy... Just wish I didn’t have to reload the app on my iPad every time I make a payment. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-25.*