# Lalalab - Photo printing — user reviews > 636 indexed App Store user reviews of Lalalab by Invaders Corp, rated 4.80/5 from 1,992 ratings. - Source: https://appshunter.io/ios/app/lalalab-photo-printing/id586420569/reviews - App overview in markdown: https://appshunter.io/ios/app/lalalab-photo-printing/id586420569.md - Rating breakdown: 5★ 1,762 · 4★ 160 · 3★ 19 · 2★ 9 · 1★ 42 ## What do users think of Lalalab? Overall sentiment: mixed **Pros** - 💫 Excellent print quality - 📦 Cute and professional packaging - 🎨 Variety of print options and designs - 💳 Reasonable pricing - 🚚 Generally fast delivery - 👍 User-friendly app interface - 🎁 Referral program and discounts - 🤝 Good customer service (when responsive) **Cons** - 🕰️ Slow or unreliable delivery times - 🤖 Poor customer service and lack of responsiveness - 🐛 App crashes and bugs - 🔍 Lack of order tracking and status updates - 📍 Shipping only from France (for some customers) - 💰 Expensive shipping costs - 🤔 Inconsistent product quality **Commonly reported bugs** - App crashes during photo upload - Inability to change shipping address - Incorrect photo layouts in final prints - Lost or undelivered orders **Most requested features** - Ability to edit/delete pages in photo books - More print size and format options - Improved app stability and performance - Better order tracking and delivery updates - Expanded shipping to more countries ## Newest reviews (13 of 636) ### 3/5 — App down?? *2026-02-04, version 11.17.0* I’ve updated the app and been trying for 4 days to upload images. All I get is ‘oopsie’. Email address bounces back too. What’s going on?? ### 4/5 — Très bon achat *2026-01-21, version 11.16.0* Juste pour quelques photos, super impression, code promo 5€ : PGKCE8IE ### 2/5 — Bugs!!! *2025-12-24, version 11.15.1* C’est le seconde fois que je fais tout mon album et qu’au moment de payer; le logiciel bug. J’ai contacté le service client qui me dit de tout recommencer… mais après des heures à le construire, j’avoue qu’on a plus envie de changer d’application que de recommencer son album sur le même logiciel! ### 2/5 — Stressful *2025-08-17, version 11.12.1* When making photo albums, and spending time and effort arranging them- the app would glitch out and I would have to start again. This happened multiple times and it was painful!!! ### 5/5 — Code promo 10€ PG09P9P4 *2025-07-27, version 11.11.0* Trop cool. Promo de -10€ avec le code PG09P9P4 ### 5/5 — INCROYABLE *2025-07-02* J’adore prendre des photos de tout pour après faire des albums photos, des cadres, des books customisés. Cette appli et parfaite si vous êtes comme moi. Il y a beaucoup de choix, des designs de livre photo qui change en fonction des fêtes, des saisons etc. Très beau au goût du jours, de belle couleurs. En plus de sa je trouve les prix normaux avec bien souvent des réduction importante ce qui est très plaisant. Le site et facile à utiliser et beau esthétiquement. Rien à redire je suis in Love. J’écris bien évidemment le tout en étant une cliente bien fidèle et très heureuse de la qualité des produits proposés. Je conseille! ### 5/5 — App muy top *2025-06-08, version 11.9.0* La app móvil es muy fácil de usar, los pedidos suelen llegar en tiempo y la calidad de impresión es excelente !! Utilizo Lalalab hace años y estoy encantada. ### 5/5 — App not working *2025-06-08, version 11.9.0* I love these products and buy the magnets once a year every year. At the moment though the app isn't working and keeps freezing. Customer service isn't working. Can you advise please. ### 4/5 — 4 étoiles *2025-06-02, version 11.9.0* J’aime bien mais je trouves que les frais de port sont un peu cher mais je peux comprendre que vous devez vrai ré vous aussi merci pour ces belle photos de mon voyage à NewYork city 🌆 ### 5/5 — Very happy *2025-05-23, version 11.8.0* Good quality prints ### 5/5 — I did not authorise a transaction *2025-04-24, version 11.7.0* I was charged a fee of 49 euros without my knowledge ### 4/5 — Belles prestations *2025-04-21, version 11.7.0* J’aime la qualité et diversité des produits , par contre appli qui bug parfois! ### 4/5 — Fantastic products but flawed app. *2025-04-15, version 11.7.0* I've made several purchases and love everything I receive. However, today I was really frustrated. The app crashed three times while making one of my photo books (had to start completely over each time) and crashed again while trying to checkout. I almost didn’t purchase, but I wanted my new books to match all the other books I’ve already purchased. ## Most critical reviews (10 lowest-rated) ### 1/5 — awful app, awful service *2026-04-24, version 11.20.0* they’ll trick you into buying codes that don’t work. the app will glitch countless times. when you contact them they’ll send you a reply acting as though things will get sorted only to completely ignore you and your consumer rights. run while you can ### 1/5 — asks for credit card just to download app *2026-04-12, version 11.20.0* asks for credit card just to download app ### 1/5 — Estafa *2025-09-30, version 11.12.1* He hecho varios pedidos y nunca llegan. No se responsabilizan y te lo dan en créditos para que hagas un nuevo pedido que tampoco llega nunca. Encima no te devuelven el dinero. Es horrible. Jamás volveré a confiar en esta empresa. ### 1/5 — No funciona la App *2025-08-16, version 11.12.1* Estoy intentado hacer un pedido y cuando selecciono el producto la aplicación se queda colgada. Me ha pasado ya varias veces. ### 1/5 — Estafadores *2025-08-06, version 11.12.0* Llevo 2 meses que se pierde el pedido y me dicen que tengo que volver a pedirlo y no me devuelven el dinero , solo en la cuenta lalalab . Una vez que hagas el pedido no puedes recuperar ese dinero aunque no te llegue jamás el pedido , no te dan esa opción ### 1/5 — Bug in basket *2025-06-23, version 11.9.0* I was always so happy with this app, but recently my books give errors when uploading in basket and helpdesk is slow in answering. 😢 ### 1/5 — does not work *2025-06-05, version 11.9.0* I downloaded the app several times but I am unable to upload pictures . Tried e mailing them but never got an answer …A shame ! ### 1/5 — Livraison *2025-04-09, version 11.6.1* Perte de temps , le système de livraison est catastrophique et j’ai du me faire renvoyer la commande deux fois pour qu’elle n’arrive toujours pas . Je ne recommande absolument pas . ### 1/5 — Terrible delivery timing *2025-04-07, version 11.6.1* Massive shame, as the photos have always been great ordering from here. But don’t bother if you need pictures quickly. Spent over £200 on photos for a funeral and the delivery dates are not the dates told at checkout. I never would have ordered from here if delivery dates had been honest. Then trying to contact someone to chase up the orders and you have to wait ages for a response. Won’t be using this app again as it’s unreliable! And I’ll be expecting a refund for all my products. ### 1/5 — Pire service client *2025-03-28, version 11.6.1* Colis perdu. Service client horrible. Au final problème non résolu et 50€ de perdu. ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent service *2026-04-29, version 11.21.0* So easy to use the App and I’ve never been disappointed with results. ### 5/5 — 5 étoiles *2026-04-05, version 11.19.0* Superbe application, des photos de qualité et jamais eu aucuns problèmes avec mes commandes. Très bon rapport qualité prix et beaucoup d’offres et remises. Je recommande vivement. ### 5/5 — La mejor app de impresión de fotos! *2026-02-02, version 11.16.1* Me encanta esta app. Es rápida, sencilla y súper fiable. Entregan en un plazo muy corto y cuidando hasta el último detalle. Cuando he necesitado soporte por alguna incidencia, que han sido muy poco habituales, siempre han sido muy resolutivos. ### 5/5 — Muy atentos *2026-01-28, version 11.16.1* Repetire seguro, siempre regalan cupones. ### 5/5 — Quality *2026-01-02, version 11.15.1* Facile, rapide, choix, qualité. Tout ce qu’on a besoin. ### 5/5 — Such a great photo printing service *2025-12-30, version 11.15.1* Love Lalalab’s products. I get their retro mini vintage prints regularly and they’re great quality and really cute (add them to presents, cards, diary etc)…The magnets, stickers, photo books too…all amazing! ### 5/5 — The best app *2025-11-27, version 11.15.1* The best app for all your pictures ect , used lalalab for years creating yearly photo books , so easy to use & the quality is brilliant, love it ### 5/5 — Àlbums *2025-10-18, version 11.13.0* Àlbums molt ben impresos! En faig un cada any. ### 5/5 — Avis *2025-09-30, version 11.12.1* Qualité de la photo, facilité du site, joli design ### 5/5 — Gran aplicación! *2025-08-17, version 11.12.1* La mejor app que he encontrado para hacer álbumes, fáciles y económicos. 🤩 Dejo mi código de descuento: 👉PGBLQ703👈 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*