# LAMTEC Support — Lamtec support application

> Lamtec support application (iPhone/iPad app by LAMTEC Leipzig GmbH & Co KG.)

- Source: https://appshunter.io/ios/app/lamtec-support/id1519077386 (this page in markdown: same URL + `.md`)
- Developer: [LAMTEC Leipzig GmbH & Co KG](https://appshunter.io/developer/1519077388)
- Category: Utilities
- Price: Free
- Age rating: 4+
- Requires: iOS 16.0 · 6 MB
- Languages: American English, Czech, French (France), German (Germany), Italian, Chinese (Simplified, China), European Spanish, Turkish
- Released: 2021-07-21
- Data updated: 2026-03-05
- User reviews in markdown: https://appshunter.io/ios/app/lamtec-support/id1519077386/reviews.md

## What is LAMTEC Support?

Lamtec Support App is currently set up to support the product families:
BT300 (Burnertronic BT300)
CMS (Combustion Management System)
LT3-F (Lambda Transmitter and CO/O2 Control)
F300K (Flame Scanner)
 
The App features a wide range of topics:
General information and documentation regarding the products, including version-specific manuals and release notes
A list of common problems and corresponding solutions
The option to apply and manage support tickets as a direct line to Lamtec Support
The management of plant data in form of Data Snapshots taken from our devices
 
In order to get full access to Lamtec Support, you need to contact Lamtec or your local supplier!


## Version history (last 5 releases)

### 1.4.1 — 2026-03-04

Updating privacy and legal notice links.

### 1.4.0 — 2025-09-25

- Display News on Dashboard
- Support more Lamtec QR-Codes (Hardware Labels, User Manuals)
- Fix showing products only if version is set
- Fix synchronisation problems

### 1.3.7 — 2025-03-04

- Fixed an issue when opening "My Support" for user without team

### 1.3.6 — 2024-07-13

- Language support for UI texts (not content): German, English, Italian, Spanish, France, Chinese
- Push notifications for Support Ticket updates
- Filtering tickets and solutions by scanning QR-Codes of Lamtec products (GUI, UI)
- Improved feedback for user (messages, status of loading)
- Changed icons
- Fixed stability
- Updated delete account option

### 1.3.5 — 2024-07-11

- Language support for UI texts (not content): German, English, Italian, Spanish, France, Chinese
- Push notifications for Support Ticket updates
- Filtering tickets and solutions by scanning QR-Codes of Lamtec products (GUI, UI)
- Improved feedback for user (messages, status of loading)
- Changed icons
- Fixed stability
- Updated delete account option

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## Related topics

[lamtec support](https://appshunter.io/ios/topics/lamtec-support) · [egotec ag](https://appshunter.io/ios/topics/egotec-ag)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-03-05.*